In recent years, technology has changed pretty much everything. From the way we pay our bills to the way we communicate, shop, and even get our driver’s license renewed, not much looks like it ...
https://www.cio.com/article/2098334/how-to-govern-with-people-centric-planning.html
In today’s experience economy where customer experience is paramount, the concept of a connected agent is becoming a huge area of focus for contact centers. Gartner refers to this as the �...
Atos has received proposals from four different groups to inject new money into the company to keep it running, it said Monday. One group wants to redefine Atos as a more integrated IT services...
https://www.cio.com/article/2098169/atos-receives-four-offers-of-help.html
Fail fast is a frequent maxim in business, but what about reverse engineering that concept? We sought technology leaders who could advise on succeeding fast, along with creating a strong organiza...
https://www.cio.com/article/2092163/7-it-leadership-hacks-that-deliver-results.html
The cloud services landscape is in constant flux. With the cloud being an inevitable part of enterprise digital transformation journeys, IT leaders must keep on top of the latest developments in ...
https://www.cio.com/article/2097657/6-cloud-market-forces-impacting-it-strategies-today.html
The Data and Cloud Computing Center is the first center for analyzing and processing big data and artificial intelligence in Egypt and North Africa, saving time, effort and money, thus enhancing ...
https://www.cio.com/article/2098142/egypt-launched-the-first-government-data-center.html
IBM has successfully overturned a $1.6 billion ruling that it improperly replaced mainframe software from rival BMC at AT&T. A US Appeal Court this week overruled a lower court’s judgement in...
IBM has announced the expansion of its software portfolio to 92 countries in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors (ISVs). Previ...
United Parcel Service last year turned to generative AI to help streamline its customer service operations. The in-house developed project, Message Response Automation (MeRA), is already deliveri...
https://www.cio.com/article/2096052/ups-delivers-customer-wins-with-generative-ai.html
The agile methodology, which facilitates collaboration between stakeholders, teams, and customers during software development, is fast gaining prominence in today’s enterprises. The methodology...
https://www.cio.com/article/220016/scrum-master-certification-top-9-certs-for-agile-pros.html
WHY YOUR BUSINESS NEEDS A CLOUD-BASED PRINT MANAGEMENT SOLUTION If your business isn’t using a cloud-based print management solution, you’re missing out on a range of efficiency, environment...
Security and risk management pros have a lot keeping them up at night. The era of AI deepfakes is fully upon us, and unfortunately, today’s identity verification and security methods won’t su...
A seismic shift is underway in the evolution of the data center, driven by a variety of converging factors. These include the accelerating transition to cloud platforms, the growth of hybrid and ...
https://www.cio.com/article/2097653/transform-the-modern-data-center-from-today-to-the-future.html
Even as cloud spend is set to grow at a CAGR of 16.9% and surpass $1.3 trillion by 2025 , the transformation journey is riddled with challenges, such as security, governance, compliance, economi...
https://www.cio.com/article/2097629/5-keys-to-optimizing-roi-on-your-cloud-center-of-excellence.html
Tata Consultancy Services (TCS) has always been a digital-first organization. Continuous transformation of the workplace has been a cornerstone of the company’s business model for several decad...
Now, more than ever, global businesses have an opportunity. With people and infrastructure touching every point on the planet — and new technology empowering us to radically change the way we c...
https://www.cio.com/article/2097623/powering-sustainability-success-with-microsoft-cloud.html
Organizations are racing to modernize their legacy technology, architecture, infrastructure, and databases. Modernization often revolves around cloud migration. But not every approach provides th...
https://www.cio.com/article/2097620/building-roi-with-cloud-migration.html
Even as cloud spend is set to grow at a CAGR of 16.9% and surpass $1.3 trillion by 2025 , the transformation journey is riddled with challenges, such as security, governance, compliance, economi...
https://www.cio.com/article/2097588/5-tips-for-creating-a-cloud-center-of-excellence.html
Tata Consultancy Services (TCS) has always been a digital-first organization. Continuous transformation of the workplace has been a cornerstone of the company’s business model for several decad...
Now, more than ever, global businesses have an opportunity. With people and infrastructure touching every point on the planet — and new technology empowering us to radically change the way we c...