hello everyone My mobile phone Samsung galaxy s6 edge has been stolen from my work place. I have tried to located the phone but google cant reach the device and I have contract with Three mobile ...
Hi
How do I acces my the data i back upped? When I go to https://account.samsung.com/ it does not give my any option to show da...
Hi, Can back up my music files if my phone? if i has locked me out
Pliz can i update my samsung j320f 5.1.1 lollipop to 6.0 marshmellow..pliz advise...n do i have to install samsung kies and smart switch without my phone plugged in.
In reply to doug jasper. You should feedback to the app deve...
When I'm looking on Craigslist and I tap.something that interest me it goes to the information page then I tap it again and it goes back to the list. But sometimes I accidently tap it and I want ...
Thanks for the detailed descriptions and providing multiple options!!
Help please! I had my S6 stolen last week and STUPIDLY thought that all would be good because my data was being backed up remotely by Samsung (most of my photos are safely stored on One Drive) bu...
In reply to Kathleen Murphy. We have learned you can charge ...
In reply to simon. if you have "find my mobile" enabled from...
I am looking for a similar app like Samsung KIES to make a backup of my entire phone to my P.C. The Galaxy edged plus (which I have) is very easy to reset to factory settings (kids wiped the phon...
In reply to Zlatko. OMG!! Exactly my issue. I'm really hopin...
Hello eveyone! Hope someone will have a solution different than factory reset! So, my kid was trying to unlock my S6 edge (with his fingerprint or something, I don't know what exactly happened) a...
Question about the option between the google and samsung accounts for the "backup and reset." Do you have any idea why mine doesn't give me the samsung option? It just has the "Google Account" pa...
ok will do PC backups then. Thank you!
In reply to simon. I believe I have set it up properly, beca...
In reply to simon. Yes i have used SmartSwitch. But this err...
hello! do i necessarily need a wifi connection in order to backup my device? i'm following this guide step by step but my device prevents me backin up cause i haven't a wifi connection anyway i d...
My back up if failing. eg- (messages) "backup failed: Multimedia message, Text message, Spam filter, Enhanced messaging (file names, thumbnail images) Last backed up on xxxxx" Any idea why this c...
In reply to waleed khalid. No, you cannot access the phone. ...
my mobile samsung s6 edge did'nt accept my finger print and backup password. i could use my google password but i cant becouse wifi and mobile data is turned off. what can i do to on wifi or mobl...
Samsung Smart Switch is crappy, avoid using it and prefer more comprehensive solutions. Samsung Smart Switch does not backup any app data and for example restoring photos back to phone, it does n...