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Improving EMS operations for better dispatch and deployment begins with a credible understanding of where and when resources will needed. This review of best practices looks at how demand forecas...

https://hpems.wordpress.com/2023/12/27/optimizing-demand-forecasts/

Depending on the priority of a call, it may be that the closest resource is logically passed over for a more appropriately matched capability responding to that call from a greater distance. Whil...

https://hpems.wordpress.com/2023/06/12/passing-fast-for-appropriate-responses/

MARVLIS 4.5 Now Available Featuring Significant New Features and Updates Continue reading →

https://hpems.wordpress.com/2022/09/13/bcs-releases-marvlis-version-4-5/

We have made EMS Week what it has become, not what it was intended. Continue reading →

https://hpems.wordpress.com/2022/05/19/how-is-your-emsweek/

As we begin to wind down on the pandemic-level of constant 911 calls and the endless hours waiting on a room in the ED, we find ourselves in a time to reflect a little before our next call. Like ...

https://hpems.wordpress.com/2022/03/01/advice-from-an-fto/

Not to give any details of the factual-based story away, I see many parallels between the implementation of sabermetrics in baseball and system status management in EMS. Continue reading →

https://hpems.wordpress.com/2022/01/20/minority-report-or-moneyball/

I work regularly with agencies that are looking to improve aspects of their operations. Some casual readers may be surprised to know that the focus of those discussions is not always about cuttin...

https://hpems.wordpress.com/2021/03/18/improving-ems-deployment-performance/

To know where our increasingly limited emergency resources will be needed next, we need to understand where future requests for service will originate. If we knew exactly where the next call woul...

https://hpems.wordpress.com/2021/01/26/where-do-we-go-next/

The NHTSA Office of EMS released a significant document last year called the EMS Agenda 2050 that was carefully crafted to set a bold vision for the next 30 years of paramedicine by clearly dif...

https://hpems.wordpress.com/2020/07/13/examining-the-2020-vision-of-ems/

Be careful what you wish for. Just a few months ago, before the words “COVID-19” and “social-distancing” became a regular part of our conversations, I was speaking with the Operations Chi...

https://hpems.wordpress.com/2020/05/19/how-new-will-normal-actually-be/