How often do you hear executives blaming employees, including frontline workers, for different problems or poor performance? I don't think that's a good look when leaders do that. Leaders are res...
https://www.leanblog.org/2024/04/blame-employees-for-common-business-problems-or-reframe/
Thanks, as always, to Ryan McCormack for this. He always shares so much good reading, listening, and viewing here! Subscribe to get these directly from Ryan via email. News, articles, books, podc...
https://www.leanblog.org/2024/04/ryan-mccormacks-operational-excellence-mixtape-april-19-2024/
There was a fascinating article in Bloomberg BusinessWeek about GE doing its final spinoff of GE Vernova (ticker symbol: GEV) and the remaining business that Larry Culp remains CEO of, GE Aerospa...
I'm currently working on a Mistake Proofing class for Karen Martin and TKMG Academy. Coming soon!! In the process of writing the course and its script, I've gone back to some older source materia...
https://www.leanblog.org/2024/02/shigeo-shingo-norman-bodek-on-learning-from-mistakes/
In healthcare, leaders saying “we'll hold them accountable” too often means, in reality, “we'll punish individuals for mistakes that have many systemic causes.” To the extreme side of thi...
tl;dr: In this post, Mark recounts his frustrating experience attempting to donate a couch, only to be stymied by bureaucratic obstacles. Using this personal anecdote as a case study, he explores...
I've written before about Bob. He was the Plant Superintendent (the #2 in command, if you will) at the GM Livonia Engine Plant, where I started my career from 1995 to 1997. See some previous post...
A version of this originally appeared on LinkedIn — Read and/or see the discussion that's been sparked there. So many major publications (WSJ, NYT, Bloomberg) have printed a lot of misinforma...