I have tried cancelling and recreating the link but it has still failed to record tonight. It does it quite a lot for this series link - is there an issue with the chanel or is my V6 box faulty...
I’ve damaged the virgin media wire in the garden. Internet still working but can see the inner part of the wire and suspect it will need replacing. Please can someone from virgin get back to me...
https://community.virginmedia.com/t5/Networking-and-WiFi/Damaged-cable/m-p/5519387#M584107
I replaced my hub 3 with a hub 4 a few days ago. Since doing this the hub cannot be found in the VM Connect app. My devices are connected to the hub but it is a no show on the app. Also, my wif...
Hi my internet is failing and dropping out on video calls for work, but using TV(netflix etc) is all fine. Can't understand it. Signal good and the app says fine. Have run various reset etc s...
Good Morning, I am a new customer with Virgin Media, I have tried to sign up and gain access to my virgin media account multiple times; it constantly tells me that I need to verify my ac...
https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Verify/m-p/5519364#M259854
We've moved your post to another part of the community.
https://community.virginmedia.com/t5/Email/Verify/m-p/5519370#M275786
My Hub4 is giving many problems since a power cut on Friday 1. Will not connect to WiFi Pods. 2. Unable to connect to the settings menus in the Hub4. 3. Once I change the WiFi name from d...
https://community.virginmedia.com/t5/Networking-and-WiFi/Hub4-problems/m-p/5519361#M584099
For the last couple of days, my WiFi pod signal is showing as only “Fair”, despite me not having moved it or done anything different with either the Hub or Pod. I’ve tried plugging it in ...
Does anyone know when the 360 box is going to be replaced with a new version or simply an app? Or at least updated to include more features? First of all, let me say I am I am thoroughly famili...
https://community.virginmedia.com/t5/Virgin-TV-360/Virgin-360/m-p/5519341#M56020
Since sometime earlier today a couple of us have not been receiving email on out Virgin accounts. We use IMAP and are not receiving any errors, just no emails. Is there something wrong with V...
I am experiencing poor WiFi performance (<5Mbps) in a couple of areas of my house, as confirmed by the VM Connect app. The app tells me I should "simply give us a call" to order a Wifi Pod, which...
Came home on Saturday to find TV down. This was noticed as a frozen picture tried changing channels to no avail. So go to Settings-->Connect to the Virgin Media Services now--> Connecting-->Prepa...
https://community.virginmedia.com/t5/Networking-and-WiFi/TV-Broadband-Down/m-p/5519293#M584079
We decided to leave Virgin when contract ended as Virgin would not scrap our package and let us just have broadband. We have TV, phone and broadband but do not use the TV or phone side of things ...
Hi, I sent my old Hub3 back to VM on 28/04/24 from my local Yodel shop. I am now getting emails and txts asking me to return it. I do have a tracking number but to track it I need the delivery ...
https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Return-of-Hub3/m-p/5519287#M259843
Can some please answer the following questions…… 1/ I downloaded the Equalizer 3 film to the app whilst at home to watch at work, however when I get to work and go to my Downloads on the ap...
Can somebody please contact me to set up receiving a VAT receipt please. Many thanks, Kris
https://community.virginmedia.com/t5/Managing-Your-Account-Cable/VAT-receipt/m-p/5519275#M259841
Good day all, I've got a new Virgin Hub 3 installed at home (as previous one was faulty) but the WiFi Pod does not seem to reconnect automatically. I've seen that some kind souls in the communit...
I accepted a new contract at a reduced price with the understanding that it would be the same as my expired one. I now find that this is not the case i.e.Sky Sports package is not included. How d...
Virgin media is asking me to return TiVo boxes that were already returned many years ago
Hello I placed a new order but need to check where it will be delivered as I am yet to Move. I gave my current address in the alternative address field.