Boxes and Arrows

Updated January 30, 2023 – Amy Jiménez Márquez After much internal debate, I’m placing the publication on indefinite hiatus. It’s a difficult decision, and if you have questions or want t...

https://boxesandarrows.com/hiatus/

Designers can empower people to make confident decisions. Empowerment goes beyond just basic functionality: we help people meet their needs and gain a sense of fulfillment and knowledge through t...

https://boxesandarrows.com/book-in-brief-trustworthy-how-the-smartest-brands-beat-cynicism-and-bridge-the-trust-gap/

You’ve been there before. You thought you could trust someone with a secret. You thought it would be safe, but found out later that they blabbed to everyone. Or, maybe they didn’t share it, b...

https://boxesandarrows.com/designing-respectful-tech-what-is-your-relationship-with-technology/

What is ontology? An ontology is a formal system for modeling concepts and their relationships. Unlike relational database systems, which are essentially interconnected tables, ontologies put a p...

https://boxesandarrows.com/introduction-to-ontology-concepts-and-modeling/

This past year we became acutely aware of how interconnected we all are. The toilet paper shortage gave the world a glimpse at supply chains, and the pandemic as a whole was a crash course in how...

https://boxesandarrows.com/activating-change-a-designers-guide-to-systems-thinking/

Using the customer intentions method to humanize our virtual worlds In the 2010 Sci-Fi film Inception a professional thief is offered a chance at erasing his criminal history if he implants one p...

https://boxesandarrows.com/the-dream-of-a-more-human-navigation-realized/

As the workforce decentralizes through the increased availability of remote employment options, teams have to learn to compensate for the lack of in-person collaboration to tackle the daily work ...

https://boxesandarrows.com/running-design-sprint-kickoffs-remotely/

Technology products are embedded in every aspect of daily life from homes, cars, phones, schools, workplaces. They’re in entertainment, healthcare, safety, and beyond.  While technology is oft...

https://boxesandarrows.com/flawed-products-harm-a-framework-to-respond/

Enterprises often have a simplistic understanding of navigational structures in UX Design. Companies shy away from messing with known organizational schemas for fear that their users or customers...

https://boxesandarrows.com/forget-the-trail-of-breadcrumbs/

Imagine walking into a packed conference room (or jumping on a zoom call) for a meeting on a pressing topic. As you find your seat, you start to feel like the temperature is rising and your heart...

https://boxesandarrows.com/architecting-your-future-conquering-imposter-syndrome/