UX Podcast

S02E15 (#325). Ellen Lupton, designer, educator and author, helps us stock up our toolbox of design principles and methods, starting off with storytelling in visual design, and the “rule of thr...

https://uxpodcast.com/325-rule-of-three-ellen-lupton/

S02E14 (#324). A slightly different episode to usual. Eva-Lotta Lamm joins us to hold a visual thinking sketching workshop – Eva-Lotta, James and Per have fun going through three sketching exer...

https://uxpodcast.com/324-sketching-workshop-eva-lotta-lamm/

S02E13 (#323).  We are in the age of design-driven change. Maria Giudice joins us to talk about being changemakers – How we can design change in a complex world. We start by looking at the his...

https://uxpodcast.com/323-change-leadership-maria-giudice/

S02E12 (#322).  Asking the right question and wanting to get a good response. How do we handle that as researchers? Meena Kothandaraman joins us to talk about our curiosity as researchers, the d...

https://uxpodcast.com/322-right-question-meena-kothandaraman/

S02E11 (#321).  How do we know when to trust a system? Carol Smith leads the Trust Lab team at Carnagie Mellon Universty, where they conduct research into making trustworthy, human centered, and...

https://uxpodcast.com/321-building-trust-ai-carol-smith/

S02E10 (#320). What does it mean to own something? We talk with David about the concept of ownership, going beyond the legal definition and into the wider concept of ownership and how digital art...

https://uxpodcast.com/320-digital-ownership-david-dylan-thomas/

S02E09 (#319). A linkshow. James and Per discuss two articles that have caught their attention. The articles in this episode are about pragmatic discovery; delivering value to projects, and how U...

https://uxpodcast.com/319-experience-strategy-linkshow/

S02E08 (#318). Zoë has been researching the history of some of the creative thinking methodologies we use as designers. In this episode she takes on a journey back to the origins of brainstormin...

https://uxpodcast.com/318-lost-history-zoe-rose/

S02E07 (#317). A slightly different linkshow featuring two articles, one by James and one by Per. The articles in this episode are about how the experience of a delayed flight highlights the wide...

https://uxpodcast.com/317-hidden-dilemmas-linkshow/

S02E06 (#316). Reflections and Lessons from heathcare design. Kim Goodwin has spent many years working within the healthcare industry. We discuss design principles used in healthcare and how they...

https://uxpodcast.com/316-designer-accountability-kim-goodwin/

S02E05 (#315). Death by screens. Presenting high stakes design work with Ben Sauer. We talk about how presenting is an experience that needs to be designed, and we discuss some of the ways in whi...

https://uxpodcast.com/315-presenting-design-work-ben-sauer/

S02E04 (#314). Sci-fi and AI. Over a decade on from our first chat with Chris and Nathan, after the publishing of their book Make It So – Interaction Design Lessons from Science Fiction, Per an...

https://uxpodcast.com/314-make-it-more-so-chris-noessel-nathan-shedroff/

S02E03 (#313). A linkshow featuring two articles that have grabbed James and Per’s attention. The articles in this episode are about the need for low-carbon and sustainable computing and CSS me...

https://uxpodcast.com/313-frugal-computing/

S02E02 (#312). Torrey Podmajersky, author of Strategic Writing for UX, joined us to help us get the words to work. Together with Torrey we highlight the importance of giving our work context as w...

https://uxpodcast.com/312-words-work-context-torrey-podmajersky/

S02E01 (#311). Donna Lichaw takes us on another enthrawling journey in our latest podcast interview with her. This time Donna helps us understand the value of finding out your superpower and beco...

https://uxpodcast.com/311-donna-lichaw-leaders-journey/

We’ve got an update for you about season 2 of UX podcast. After our 10-year long first season, we’re soon back for season 2. August 11th 2023 will see the first episode of the new season rele...

https://uxpodcast.com/update-2-start-of-season-two/

We’ve got a little update for you about UX podcast. We’ve been publishing an episode every other Friday without fail for just over a decade since episode 33, which is absolutely insane. It’...

https://uxpodcast.com/update-1-end-of-season-one/

Power dynamics, egos, “I know best”. The ways in which we go about solving problems need to be challenged and changed. Anna Kirah joins us to help us facilitate that change and make a move fr...

https://uxpodcast.com/310-anna-kirah-fudge-design-thinking/

Episode 309 is a linkshow. James and Per discuss two articles that have grabbed their attention – we feature articles about container queries being available to use in all major browsers and ho...

https://uxpodcast.com/309-container-queries-design-thinking/

What is systems thinking and how can designers make use of it in their work? In her book Closing the loop, Sheryl Cababa lays out her answer and approach to this question. We talk to her and disc...

https://uxpodcast.com/308-systems-thinking-sheryl-cababa/

In this conversation with Alex Schmidt, author of Deliberate Intervention, we discuss “policy” in relation to digital design and tech. We discuss how even though designers intend to do good a...

https://uxpodcast.com/307-policy-design-alexandra-schmidt/

We are constantly simplifying the world around us and the people within it. This is a perfectly understandable reaction to the messy things we have to work with. But with every step back we are b...

https://uxpodcast.com/306-human-centred-design-alastair-somerville/

Episode 305 is a linkshow. James and Per discuss two articles that have grabbed their attention – we feature articles about designing for people with dyscalculia and low numeracy, and How ChatG...

https://uxpodcast.com/305-dyscalculia-chatgpt/

Getting anything up and running takes both time and planing. Content strategist Natalie Marie Dunbar joins us to talk about her content strategy practice blueprint and how it can help you when bu...

https://uxpodcast.com/304-content-strategy-practice-marie-dunbar/

We take a dive into neuroscience and metacognition. Thinking about thinking and thinking about other minds. We are joined by Professor Stephen Fleming, neuroscientist and author of the book Know ...

https://uxpodcast.com/303-metacognition-steve-fleming/

We talk to Tom Greever about Articulating Design Decisions. How do we talk about our designs effectively with stakeholders? Every designer has to explain (and justify) their design decisions t...

https://uxpodcast.com/302-articulating-design-decisions/

Informed consent is a critical part of the research process. We talk to Kim Foulds and Joyce Rafla about how they made use of videos featuring Sesame Workshop muppets to make taking a consent dec...

https://uxpodcast.com/301-informed-consent-kim-foulds-joyce-rafla/

We’ve been tacking jokes onto the end of our shows since Episode 138. So to celebrate Episode 300, we take a look at jokes and humour. We’re joined by Professor Delia Chiaro, who has spent de...

https://uxpodcast.com/300-humour-delia-chiaro/

“Let’s find out what’s best practice and just run with that”. That’s something many of us will recognise and have experienced. But what actually is best practice? Is it something we sho...

https://uxpodcast.com/299-best-practice-rich-brophy/

Episode 298 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about how car culture colonised our thinking, and how Figma is making you a...

https://uxpodcast.com/298-colonised-thinking-figma/

In this classic UX Podcast, Jonas Söderström joins us to talk about complexity. We like to think that we have made the world better through digitalisation, but perhaps all of the productivity g...

https://uxpodcast.com/297-complexity-jonas-soderstrom/

How do you make an impact as an introvert without pretending to be an extrovert? Often designers find themselves as quiet people in a noisy world, struggling in silence and being frustrated at no...

https://uxpodcast.com/296-introverts-tim-yeo/

We need to ask the big hard questions at the beginning of the process so we can make good design decisions later. We talk to Dan Brown about the “discovery phase” or, as Dan suggests, the “...

https://uxpodcast.com/295-discovery-dan-brown/

Episode 294 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about designing the perfect button, and how sitemaps are an essential tool ...

https://uxpodcast.com/294-sitemaps/

We often find ourselves in stressful situations. Sometimes that’s expected, but sometimes it’s not.  The same can be said about the things we design. Sometimes we knowingly design for stress...

https://uxpodcast.com/293-life-death-design-katie-swindler/

What is product management? And “product”? And product designers? We talk to Christian Crumlish, author of Product Management for UX People to learn more about how designers can collaboration...

https://uxpodcast.com/292-product-management-christian-crumlish/

Lifts and elevators are things that we love to talk about in UX circles. Every elevator panel is capable of being the starting point for a user experience conversation. In this classic UX Podcast...

https://uxpodcast.com/291-elevator-lift-design-kone/

Web3 is a term that’s getting a lot of attention, along with associated concepts such as blockchain, crypto, NFTs. There are a lot of concepts and phrases to understand, some of them quite tech...

https://uxpodcast.com/290-web3-laura-kalbag/

Diagrams are everywhere and used by many people in many professions. But what is a diagram? When are they useful? And what makes a good one? Information architect and author of “How To Make Sen...

https://uxpodcast.com/289-diagramming-stuck-abby-covert/

Episode 288 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about the problems with, and the alternatives to, the term “users” plus...

https://uxpodcast.com/288-native-emojis/

Joe’s first book “Ends”, back in 2017 was focused on why we don’t do endings, and how that links into consumerism. Joe’s second book, “Endineering” is about how to actively design e...

https://uxpodcast.com/287-endineering-joe-macleod/

We get a reintroduction to information architecture with Donna Spencer. Donna shares with us some of the methods and tools she teaches as part of her workshops as well as look at some of the chal...

https://uxpodcast.com/286-information-architecture-donna-spencer/

Why don’t we just brainstorm that? Brainstorming as a tool for ideation has a number of drawbacks, but that doesn’t mean it can’t be useful. Design leader and leadership coach Christopher M...

https://uxpodcast.com/285-brainstorming-christopher-mccann/

Episode 284 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about additive bias and the current state of mobile UX. Article one is Addi...

https://uxpodcast.com/284-additive-bias/

Your own vital signs are your heart rate, temperature, breathing and blood pressure. These are used to help get an idea of your health, and give a “heads-up” that something is not as performi...

https://uxpodcast.com/283-core-web-vitals-katie-hempenius/

Carolyn Wilson-Nash together with Julie Tinson, both from Stirling University, published a research paper entitled ‘I am the master of my fate’: digital technology paradoxes and the coping st...

https://uxpodcast.com/282-older-adults-tech-carolyn-wilson-nash/

We often think of trauma as something that individuals go through, but organisations can experience trauma too. Vivianne Castillo was part of producing a research-based report that reveals the wa...

https://uxpodcast.com/281-organisational-trauma-vivianne-castillo/

Mass democratisation and access to AB test tooling has meant that hundreds of millions of experiments have been run on people, via digital products and services.  Although we are not running pha...

https://uxpodcast.com/280-experimentation-ethics-craig-sullivan/

For a number of years Steve Portigal has been collecting user research war stories. The stories describe experiences researchers have had whilst doing fieldwork. Awkward, morally challenging, pai...

https://uxpodcast.com/279-war-stories-steve-portigal/

Episode 278 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about the era of design system in Russia and a status report on the toxicit...

https://uxpodcast.com/278-its-been-a-year/

As the covid pandemic struck and upended her art school project, Nathalie Nahai showed tremendous foresight when reflecting on the societal upheaval and its implications for sustainable business ...

https://uxpodcast.com/277-business-unusual-nathalie-nahai/

We talk to Denise Jacobs about how to banish our inner critic and remove the mental blocks that get in the way of creative thinking. We also talked about how you can improve focus and get your br...

https://uxpodcast.com/276-creativity-denise-jacobs-chris-noessel/

Virtual reality has had its big breakthrough in the gaming world, but what applications for this technology are there in helping the wellbeing of people who are ill? Almira Osmanovic Thunström i...

https://uxpodcast.com/275-virtual-reality-healthcare-almira-osmanovic-thunstrom/

Episode 274 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about how designers should be aware of data privacy and laws, plus how caus...

https://uxpodcast.com/274-privacy-practitioners/

“All humans are fully human, with many ways of being in the world”. Rather than study the process or solution, we should be studying humans. Indi Young, author of mental models and practical ...

https://uxpodcast.com/273-purpose-indi-young/

We talk to Krystal Higgins, author of Better Onboarding, about what onboarding actually is, how to recognise it needs improvement, and what kind improvements might work.  We look at the differen...

https://uxpodcast.com/272-onboarding-krystal-higgins/

Episode 271 is a slightly different linkshow based around a tweet and article by Stephen Anderson, and two related articles, discussing arcs, loops and terrain in the context of service design. S...

https://uxpodcast.com/271-loops-arcs-terrain/

People will abuse our products and use them for harm. It’s not an “if”. People utilise the products we help make to  hurt others, to control, abuse, and stalk people in their lives.  Eva ...

https://uxpodcast.com/270-design-for-safety-eva-penzeymoog/

In this classic UX Podcast interview, we talk to Amber Case, author, researcher, designer and, at the time we talked to her, cyborg anthropologist. We chat about the ideas expressed in Amber’s ...

https://uxpodcast.com/269-calm-technology-amber-case/

Brad Frost joins us to talk about the nitty gritty of collaborating to create and manage design systems. We look back at the journey from responsive design to atomic design to design systems, and...

https://uxpodcast.com/268-managing-design-systems-brad-frost/

Are we all just putting on a show? A few years ago, Tanya Snook coined the phrase UX Theatre to describe when we are just acting like we’re doing user-centred design rather than actually doing ...

https://uxpodcast.com/267-ux-theatre-tanya-snook/

From this summer, target size is going to become something we hear much more about. In this topic show, we look into what it is, what it means, why we’re going to start hearing more about it, a...

https://uxpodcast.com/266-target-size/

Back in 2015 we were lucky enough to meet up with Whitney Hess during her summer vacation in Sweden. In this classic episode we talk to Whitney about her journey from “producer of wireframes”...

https://uxpodcast.com/265-ux-coaching-with-whitney-hess/

In the second part of our 10th anniversary interview with Don Norman, we discuss externalities, the environmental aspects of design, ethics, systems and changing design education. This episode al...

https://uxpodcast.com/264-creating-better-society-don-norman/

In this 10th anniversary 2-part special, we are joined by Don Norman. We talk to Don about how design education needs to change so the designers of the future are better equipped to work at the c...

https://uxpodcast.com/263-creating-better-society-don-norman/

We are joined by Kate Rutter, Kim Goodwin and Pamela Pavliscak to explore why tools, often software tools, are on everyone’s mind and how this may or may not preparing us for the demands of des...

https://uxpodcast.com/262-design-confidence/

Scott Berkun joins us to talk about how design makes the world. Everything in your life has been designed by someone, and this insight is a powerful way to understand the world, and everything th...

https://uxpodcast.com/261-design-makes-the-world-scott-berkun/

Episode 260 is a linkshow. Per and James discuss two articles that have grabbed their attention – we feature articles about information architecture and following the principles that our brains...

https://uxpodcast.com/260-grandparents-telephone/

We are joined by Rishma Hansil to look at Japanese design culture and how this impacts digital design in Japan. Originally from Trinidad and Tobago, Rishma has been living and working in Tokyo fo...

https://uxpodcast.com/259-japan-ux-rishma-hansil/

We talk Closure experiences with Joe Macleod. The lack of endings was something that Joe kept noticing again and again. There are so many examples in the digital space where there wasn’t an end...

https://uxpodcast.com/258-ends-joe-macleod/

Old research can give new insights. Ben Kraal publishes a newsletter called “1992”. In it he takes research papers from 1992 and looks them from a modern-day perspective. Even though the rese...

https://uxpodcast.com/257-1992-academic-research-ben-kraal/

Episode 256 is a linkshow. Per and James discuss two articles that have grabbed their attention – We discuss dealing with shared and public touch screens plus the trend of publishing content as...

https://uxpodcast.com/256-touching-screens/

Do you trust brands? What created that trust and how is it maintained? We look at designing for trust together with content strategist Margot Bloomstein, author of Trustworthy. How does brand per...

https://uxpodcast.com/255-trustworthy-margot-bloomstein/

A conversation with information architects Abby Covert and Andrew Hinton about dealing with digital change and how to make future changes better. Originally Recorded at UXLx 2015, we touched on...

https://uxpodcast.com/254-sorting-out-this-mess/

For years, accessibility was seen as the domain of the engineer. Fixing an accessibility would be about writing code. As a maturing industry, and as we understand people with different types of d...

https://uxpodcast.com/253-accessibility-derek-featherstone/

Episode 252 is a linkshow. Per and James discuss two articles that have grabbed their attention – We discuss a number of serious issues that the design industry faces plus we take a look at “...

https://uxpodcast.com/252-toxic-dogmatism/

Designing for multiple forms of input and output is no easy task. The dramatic rise in the number of microphones in devices has pushed multimodal design to new levels of complexity. Cheryl Platz ...

https://uxpodcast.com/251-multimodal-design-cheryl-platz/

Anna and the Gapminder foundation work to promote a fact-based worldview that everyone can understand. They want to help all of us move away from a dramatic worldview that is stressful, wrong and...

https://uxpodcast.com/250-factfulness-anna-rosling-ronnlund/

How will your design be used in 10,000 years? When we produce designs and create technical systems we rarely think in such time-frames, yet many of today’s technology includes ideas decades old...

https://uxpodcast.com/249-digital-anthropology-genevieve-bell/

“This is about people. It’s about communication”, says Ola. The ways in which organisations are structured and managed are still in many ways rooted in the history of the industrial revolut...

https://uxpodcast.com/248-evolving-organisations-ola-berg/

Cyd Harrell has been working with civic tech for over a decade, and has accumulated a wealth of knowledge and experience during that time. She’s gathered that experience and knowledge and creat...

https://uxpodcast.com/247-civic-tech-cyd-harrell/

Episode 246 is a link show. James and Per discuss two articles that have grabbed their attention – We discuss developer experience and even “internal” developer experience plus mobile inter...

https://uxpodcast.com/246-developer-experience/

We all have cognitive biases, flaws in our reasoning and judgement due to our personal beliefs and hidden pattens that we’ve subconsciously adopted over time. David Dylan Thomas joins us to dis...

https://uxpodcast.com/245-cognitive-bias-david-thomas/

In this topic show dedicated to icons Per and James look at what icons are, why we, as designers, make use of them and what we can do to make them more understandable and accessible. Icons are ev...

https://uxpodcast.com/244-icons-pictograms/

Form and survey specialist and author Caroline Jarrett joins us on this classic episode of UX Podcast. Unsurprisingly we chat about surveys and forms beginning with the subject’s roots in data ...

https://uxpodcast.com/243-caroline-jarrett-interview-surveys/

What does it mean to understand something? How do we take information and create understanding? We talk to with Stephen Anderson and Karl Fast and do our best to Figure It Out. we talk about the ...

https://uxpodcast.com/242-figure-it-out-anderson-fast/

Episode 241 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are about “privacy privilege” and the gulf between other profession...

https://uxpodcast.com/241-privacy-privilege/

In this classic UX Podcast interview we talk to Lisa Welchman about our responsibility as designers and creators of digital products, services and information. A thought-provoking and philosophic...

https://uxpodcast.com/240-architecting-the-information-age-with-lisa-welchman/

Everything is a story. Every product experience is a story. Anna Dahlström, author of Storytelling in design joins us to talk about how we can manage, choreograph and narrate that story. We disc...

https://uxpodcast.com/239-storytelling-anna-dahlstrom/

Tim Kariotis talks to us about privacy. What is privacy? How do we go about embedding privacy into design and understanding the privacy and social norms around information? How do we make sure th...

https://uxpodcast.com/238-embedding-privacy-timothy-kariotis/