Your service department is integral to the success of your dealership. Service brings in vital revenue and often accounts for the majority of a dealership’s profit. Yet, it’s highly likely th...
https://forum.dealerrefresh.com/untapped-potential-live-chat-service-part-2/
New vehicle sales in the US came in below Spring’s market expectations, evidence the industry is starting to experience the decline analysts have been expecting despite new vehicle incentives. ...
https://forum.dealerrefresh.com/untapped-potential-of-live-chat-for-service-part-one/
Can a $100 Chatbot Really Replace 2 BDC Agents? Before I answer the question posed in the title, let’s agree on a few things: Facebook is not going away; Most of your customers are already t...
https://forum.dealerrefresh.com/can-chatbot-replace-bdc-agents/
This is a great time in the auto industry for dealers looking to capitalize on technologies that drive leads and grow sales from third-party automotive websites. Consumers have evolved and cont...
https://forum.dealerrefresh.com/turn-shoppers-third-party-sites-buyers/
This year, Automotive chat vendor Contact At Once! will manage over 4.5 million website chats between consumers and auto dealers, 33 times the number generated just five years ago. Given the incr...
https://forum.dealerrefresh.com/dealer-chat-survey-contact-at-once-2012/
Last week’s announcement by Autotrader.com, combined with previous announcements by Cars.com and other automotive website providers, shines the spotlight on live dealer live chat. Many of us ar...
https://forum.dealerrefresh.com/autotrader-live-dealer-chat-interview-with-contactatonce/
Critiquing a Live Dealer Chat Transcript We have word tracks for when were face to face with a potential client. We have word tracks for becoming a Ninja like phone-up professional, moving the cu...
https://forum.dealerrefresh.com/best-practices-dealer-chat-transcript/
Dallas, TX, June 15, 2010: Client~ConneXion, LLC has launched a new suite of Automotive Internet Marketing products and services that assists auto dealerships in capturing more business and custo...
https://forum.dealerrefresh.com/clientconnexion-expands-automotive-internet-market-pr/
CarChat24.com is the premier US based provider of 24/7 fully staffed professional automotive live chat services. The Florida Company is welcoming Automotive Dealers from the US and Canada to try ...
https://forum.dealerrefresh.com/dealer-chat-case-study-with-carchat24-com/
New ActivEngage Program Helps Toyota Dealers by Providing Consumers Recall Information and Communication on Auto Dealer Websites Orlando, Florida, January 28, 2010— ActivEngage, the automotive ...
https://forum.dealerrefresh.com/activengage-helps-toyota-dealers-p/