If you'd like to keep tabs on a case that isn't yours, you can now watch a case in FuseDesk! To watch a case, click on the eye icon in the top of the case. To stop watching a case, click the icon...
Convert more prospects right on your Leadpages landing pages, sites, and popups using our native live chat. Adding FuseDesk's Live Chat to your Leadpages page, sites, and popups can be done easil...
If you're looking for your emails from FuseDesk to go out through Postmark (as opposed to Keap, Infusionsoft, SendGrid, etc), you can easily setup that up in FuseDesk. Sending through Postmark gi...
Connect with your prospects and customers right on your Squarespace site using our native live chat. Adding FuseDesk's Live Chat to your Squarespace site can be done in one of three ways. Ideally...
Just because you have our mobile app installed doesn't mean you always want to be available for chats! If you don’t want to be available for chats, click on your profile icon in the top right, ...
Once you’re logged in to the FuseDesk App, click on the profile icon in the top right. You’ll have two toggles. One lets you make yourself online and available for chats. The other enables pu...
The FuseDesk iOS app works on iPhones, iPads, and iPod touches. You’ll need iOS 14.0 or higher. Don’t worry, 95%+ of the planet is on 14 or above. The FuseDesk app also works on Apple chip ba...
Connect to your customers with Instagram DM right in FuseDesk chat! To get started, in FuseDesk, head to Settings, Chat Settings. If you've already connected FuseDesk to Facebook, you can simply ...
Viewing Cases in FuseDesk just get a lot cleaner and easier to use! Most everything you're used to is in the exact same place with a few small changes and improvements. Case Action Updates For st...
Looking to quickly find the signed contract from a new customer? Wondering where that proposal is? Need to quickly listen to the voicemail on a case? You can easily see all attachments right up t...