This week I attended the BetterUp Uplift conference and I really was impressed. This is a company that exploded into the market with an innovative coaching and employee wellbeing network built ar...
https://joshbersin.com/2024/04/betterup-manage-pioneering-ai-powered-platform-for-leaders/
Chatbots used to be tinker-toys. You type, try to get help, but usually result in “please call support.” Well all this has changed. Thanks to advanced NLP (natural language processing) and ...
https://joshbersin.com/2024/04/will-chatbots-take-over-hr-tech-paradox-sets-the-pace/
The labor market has changed before our eyes. Employers and HR teams better watch out. Over the last five decades baby boomers defined the workforce. Today things could not be more different, a...
https://joshbersin.com/2024/03/the-needs-of-employees-have-totally-changed-are-you-really-ready/
Companies all over the world are buying and implementing skills technology throughout HR. But how do we know what to buy and make sure it’s all going to add value? In this video I unpack a diff...
https://joshbersin.com/2024/03/how-to-take-a-pragmatic-and-winning-approach-to-skills/
Companies spend more than $340 billion on employee training and development, averaging more than $1500 per employee per year. And this massive spend, which supports a global industry with hundred...
https://joshbersin.com/2024/03/the-340-billion-corporate-learning-industry-is-poised-for-disruption/
Each year I pour through the World Happiness Report and this year it’s particularly insightful, so let me interpret some of the results. First, the US happiness ranking (1-10 scale) dropped ...
https://joshbersin.com/2024/03/what-the-world-happiness-report-can-teach-us-about-work/
I’ve written about the Immersive Learning market often, each time pointing out the astounding learning power within these platforms. Now that we have consumer VR headsets like the Meta Quest an...
In this (long) article, I want to talk about a new concept called Talent density. And as I pondered the concept I think it represents one of the more important topics in management. So I hope you...
https://joshbersin.com/2024/03/how-to-create-talent-density/
This week Workday announced intent to acquire HiredScore , a leading provider of AI-based matching tools for recruiting (called “talent orchestration”). While it wasn’t discussed much in th...
https://joshbersin.com/2024/03/workday-to-acquire-hiredscore-a-potential-shakeup-in-hr-technology/
For many years companies with global employees have relied on “Employer of Record ” (EOR) providers to help hire, manage, pay, and reward employees in remote countries. These EOR vendors, man...
https://joshbersin.com/2024/02/eor-provider-deel-expands-into-hcm/
It’s almost Spring and we’re actively preparing for Irresistible 2024: The Global Conference for HR Leaders and Their Teams . Let me give you a brief rundown on what we’re planning and enco...
https://joshbersin.com/2024/02/irresistible-2024-join-us-this-may/
Thanks to Generative AI, we’re about to see the biggest revolution in corporate learning since the invention of the internet. And this new world, which will bring together personalization, know...
https://joshbersin.com/2024/02/autonomous-corporate-learning-platforms-arriving-now-powered-by-ai/
We have been studying the role of AI in HR for many years. Today we are announcing our brand new AI in HR Certificate Course , built on our years of research and client interviews in all areas of...
https://joshbersin.com/2024/02/introducing-our-new-ai-in-hr-certificate-course/
The American economy has transformed itself. Covid-19 was first identified in January of 2020, four years ago. And despite the peak unemployment of 14.7% in Spring of that year, the US economy i...
https://joshbersin.com/2024/02/are-you-ready-for-this-go-go-economy/
This week we witnessed one of the most amazing business stories in years. Meta announced a 22% reduction in headcount coupled with a 25% increase in revenue, resulting in a net income of $14 Bil...
https://joshbersin.com/2024/02/why-do-companies-hire-too-many-people/
For the last two decades I’ve written about HR predictions , but this year is different. I see a year of shattering paradigms, changing every role in business. Not only will AI change every com...
https://joshbersin.com/2024/01/hr-predictions-for-2024-the-global-search-for-productivity/
Is DEI about to DIE? Of the many changes we experienced in 2023, one of the most iconic was the US Supreme Court’s decision to strike down affirmative action in college admissions. And now, ...
https://joshbersin.com/2024/01/are-diversity-and-inclusion-programs-going-away/
In this podcast I recap 2023 and discuss the big stories for 2024, and to me this year is a tipping point that changes business forever. Why do I say this? Because we’re entering a world of lab...
https://joshbersin.com/2023/12/2024-the-year-that-changes-business-forever-podcast/
This week I had an in-depth briefing with the SAP /SuccessFactors architecture team to dig into the company’s long term strategy for AI. I walked away very impressed, and starting to understand...
https://joshbersin.com/2023/12/a-peek-under-the-covers-of-sap-successfactors-ai-strategy/
As we learn more and more about corporate implementations of AI, I’m struck by how they feel more like traditional IT projects every day. Yes, Generative AI systems have many special characte...
https://joshbersin.com/2023/12/ai-implementations-feel-more-like-traditional-it-projects-every-day/
Of all the domains to be impacted by AI, perhaps the biggest transformation is taking place in corporate learning. After a year of experimentation, it’s now clear that AI will revolutionize thi...
https://joshbersin.com/2023/12/ai-is-transforming-corporate-learning-even-faster-than-i-expected/
This week we formally introduce the Systemic HR™ Initiative , our multi-year program to help HR professionals and their teams to transform, evolve, and redefine their roles in business. This...
https://joshbersin.com/2023/12/introducing-the-systemic-hr-initiative/
We just completed a large study of the 4-day work week and the results are clear. Under the right conditions it really works. And the results are very positive: improvements in employee health a...
https://joshbersin.com/2023/11/the-four-day-work-week-an-idea-whose-time-has-come/
As many of you know, HR professionals play a vital, complex, and constantly changing role in business. These 30 million professionals hold more than 250 job roles and leverage over 400 skills to...
This week we launched a two-year study of corporate leadership programs , and the results are staggering. Despite the pandemic, inflation, pressure for hybrid work, and a highly competitive labor...
https://joshbersin.com/2023/11/companies-have-been-neglecting-their-leadership-and-it-shows/
The corporate training industry is a $340 billion market, challenging every company to worry about onboarding, upskilling, management development, and training on hundreds of technologies and bus...
https://joshbersin.com/2023/10/introducing-the-learning-development-superclass/
Every day we read about an iconic company that’s falling behind. This year it’s Disney, Nike, and Nokia, but over the years we’ve seen hundreds of innovators fail to adapt to change. I reme...
https://joshbersin.com/2023/10/why-are-some-companies-more-dynamic-than-others/
This week Avature, a highly successful talent management platform company, formally entered the corporate learning market . And while the space is crowded, I think they have a big opportunity. ...
https://joshbersin.com/2023/10/avature-enters-training-market-with-focus-on-informal-learning/
SAP SuccessFactors, the largest HCM vendor in the market, has now delivered on their long-range promise of rethinking the way HR systems work. It has been a long and winding journey, but this wee...
https://joshbersin.com/2023/10/successfactors-delivers-on-hxm-and-the-promise-of-ai/
This week Microsoft announced a major feature in Viva that is likely to disrupt the HR Technology market: skills . And the Skills in Viva system is not just a skills inference engine, it’s a ...
https://joshbersin.com/2023/10/why-microsoft-viva-skills-could-disrupt-the-hr-tech-market/
This week LinkedIn announced some massive Gen AI features in its two flagship products: LinkedIn Recruiter and LinkedIn Learning. Let me give you an overview. LET ME START WITH LINKEDIN LEARNIN...
https://joshbersin.com/2023/10/linkedin-launches-exciting-gen-ai-features-in-recruiter-and-learning/
Today at the Rising conference Workday introduced a range of new generative AI features , all described as “Workday AI.” This is part of a major trend: enterprise software companies adding Ge...
Next week we will be previewing our new research on the Human Resources function, and the findings are important. Let me summarize the narrative and I promise you’ll hear more in the coming qua...
https://joshbersin.com/2023/09/why-its-time-for-a-new-era-in-human-resources-enter-systemic-hr/
As I’ve talked about for months, Generative AI is like a swiss army knife that seems to be capable of anything. But once you get these LLMs into practice, you find out they have to be built, a...
The LMS market is often considered a red ocean : hundreds of vendors, highly complex user needs, and few vendors making a profit. Over the last decade almost every leading LMS vendor (Saba, Docen...
https://joshbersin.com/2023/09/docebo-surprising-leader-in-learning-management-platforms/
There are lots of economists waiting for the labor market to “cool,” enabling unemployment to rise and inflation to slow. Yet despite these projections, unemployment remains at a 45 year low ...
https://joshbersin.com/2023/09/why-we-are-entering-a-secular-labor-shortage/
We now know that Generative AI will play a transformational role in Human Resources. And while many companies are embarking on pilots, hackathons, and “promptathons,” I want to share what we�...
https://joshbersin.com/2023/09/the-role-of-generative-ai-in-hr-is-now-becoming-clear/
How do you communicate with your employees? I bet it’s harder than you think. There are company meetings, conference calls, emails, and lots of portals. But despite all that effort, only 28% ...
https://joshbersin.com/2023/08/firstup-pioneers-the-market-for-intelligent-employee-communications/
We just finished a five week sprint with 200+ clients on Generative AI and the excitement is overwhelming. There’s no question companies are going to adopt these Copilots, Assistants, and Chatb...
https://joshbersin.com/2023/08/generative-ai-in-business-huge-potential-lots-of-playing-around/
This week we published my keynote speech from Irresistible 2023 , and I encourage you to watch it. Here’s the story in brief, and I’ll be talking a lot more about this at the HR Technology Co...
https://joshbersin.com/2023/08/welcome-to-the-post-industrial-economy-ai-is-here-to-save-us/
Organization design has become one of the hottest topics in business. More than 80% of the companies we talk with are now experimenting with AI, flattening their organization, and reorganizing t...
https://joshbersin.com/2023/08/introducing-the-organization-design-superclass/
I’ve been an analyst covering HR Technology for more than twenty years and there’s one big thing I’ve learned: it’s a tough market for entrepreneurs. While it looks like a massive and eas...
https://joshbersin.com/2023/08/perceptyx-acquires-humu-hr-tech-is-harder-than-it-seems/
Over the last year we have been developing a new operating model for HR, and the research has been astounding. Nearly every company we interview agrees that the traditional “service-delivery”...
https://joshbersin.com/2023/07/a-new-operating-model-for-hr-is-arriving-join-us/
The US Supreme Court decision to ban Affirmative Action in schools kicked off a shouting match among politicians, focused on applying the ruling to corporate diversity (DEI) programs. And whatev...
Fueled by new AI tools and skills technology, nearly every company wants to become a “skills-based organization.” Now that we’ve had a few years to study this trend, I’d like to share som...
https://joshbersin.com/2023/07/building-a-skills-based-organization-the-exciting-but-sober-reality/
It was bound to happen: Leadership Development powered by AI. Here’s the latest… As we’ve discovered in our Irresistible Leadership research, mid-level managers are struggling. Not only h...
https://joshbersin.com/2023/07/management-development-powered-by-ai-betterup-connect/
As we all begin to understand the role of AI in our companies, a new era has emerged. The era of what I call the “Super-worker” – where each individual in the company has “superhuman” p...
https://joshbersin.com/2023/06/adapting-to-ai-the-new-world-of-organizational-ingenuity/
As I discuss in this week’s podcast , People Analytics has grown up. Historically this domain was defined by engagement surveys, retention and turnover studies, and industrial and organizationa...
https://joshbersin.com/2023/06/people-analytics-grows-up-and-visier-introduces-vee/
HR software makes up one of the largest technology markets in the world. By our estimate this is a $250 billion market, consisting of payroll systems, core HR platforms, recruiting, training, ben...
https://joshbersin.com/2023/06/the-next-generation-of-hr-software-has-arrived-finally/
This week Microsoft unleashed a massive array of product announcements (50 in total) around the use of Copilots throughout our daily lives. And while we all may understand the idea, now these to...
https://joshbersin.com/2023/05/the-rise-of-the-copilots-microsoft-steps-up-the-speed/
Everywhere I go companies are focused on building a skills-based organization. Originally fueled by the need to hire and build digital skills, today companies are looking for skills in AI, new en...
https://joshbersin.com/2023/05/lightcast-the-switzerland-of-the-global-skillstech-market/
As I’ve mentioned many times, the HR Technology market is too big and too exciting to ignore. Today, in a bold move, ServiceNow introduced a comprehensive new product for employee skills intell...
New research by ADP and also by LinkedIn shows that pay has become the #1 factor in employee satisfaction. And no wonder: inflation is raging, people are overworked, and CEOs keep asking employ...
https://joshbersin.com/2023/05/why-do-corporate-pay-practices-feel-broken-because-they-are/
This week I spent a few days at the ASU/GSV conference and ran into 7,000 educators, entrepreneurs, and corporate training people who had gone CRAZY for AI. No, I’m not kidding. This communi...
https://joshbersin.com/2023/04/edtech-is-going-crazy-for-ai/
On March 30, 2023, the European Parliament approved a groundbreaking law , the Pay Transparency Directive , that will change the way businesses operate by mandating pay equity compliance. That ...
https://joshbersin.com/2023/04/new-regulations-force-companies-to-address-pay-equity/
On June 20-22 we will be hosting Irresistible 2023, The Global Conference for HR Leaders And Their Teams , at the USC campus in Los Angeles. And here is why I encourage you to join us. The them...
https://joshbersin.com/2023/04/introducing-irresistible-2023-why-you-should-come-join-us/
I just completed more than 20 in-depth interviews with HR Technology vendors to understand their AI strategies. And as I describe in the video below , I believe the results will be dramatic. Not ...
https://joshbersin.com/2023/04/how-ai-is-disrupting-the-hr-tech-marketplace/
Two exciting AI announcements for HR today: SeekOut Assist and Eightfold Copilots for HR . SEEKOUT ANNOUNCEMENT: GIVING RECRUITERS SUPERPOWERS SeekOut, a fast-growing recruiting and talent i...
https://joshbersin.com/2023/04/seekout-brings-gpt4-to-recruiters-eightfold-launches-copilots-for-hr/
This week we saw another flurry of panic about AI. Elon Musk and a number of senior researchers wrote a letter asking the world to “slow down” for six months before advancing GPT4 (published...
https://joshbersin.com/2023/04/why-is-the-world-afraid-of-ai-the-fears-are-unfounded-and-heres-why/
Well, ready or not, GPT and Generative AI are arriving fast. And among the many places it appears, HR technology may be one of the first. As Bill Gates describes in his recent post , ChatGPT and ...
This week we met with Workday at the company’s annual Innovation Summit and I walked away very impressed. Not only is Workday clear-eyed and definitive about its AI product strategy, the compan...
https://joshbersin.com/2023/03/workdays-response-to-ai-and-machine-learning-moving-faster-than-ever/
Microsoft is betting the farm on OpenAI and ChatGPT with the biggest upgrade to Microsoft 365 in decades. The new release, entitled Microsoft 365 Copilot, delivers Generative AI tools and chat e...
https://joshbersin.com/2023/03/microsofts-massive-upgrade-openai-copilot-for-entire-ms-365-suite/
On March 14, 2023 the United States will celebrate Equal Pay Day , the symbolic day dedicated to raising awareness of the gender pay gap, which is the difference between the average earnings of m...
https://joshbersin.com/2023/03/how-to-fulfill-the-dream-of-equal-pay-for-equal-work/
Human Resources is one of the most complex, imperfect areas of business. Virtually every decision we make about people (who to hire, who to promote, how much to pay someone, how to develop someon...
https://joshbersin.com/2023/03/the-role-of-generative-ai-and-large-language-models-in-hr/
Two Economics PhD candidates at MIT just published a fascinating study of the impact of ChatGPT on white collar productivity. And the results are pretty spectacular. (Note this is not peer revie...
While journalists worry about generative AI (chatbots and Large Language Models ), Microsoft is powering ahead. This week the company took a big step and introduced OpenAI embedded into Microso...
If there’s one topic I’ve learned to respect in business, it’s the critical role of culture. And this word, which many people define in different ways, almost always defines business perfor...
https://joshbersin.com/2023/03/the-unbelievable-critical-never-ending-role-of-culture-in-business/
It’s time for a new operating model for Human Resources, one we name “Systemic HR.” Bear with me as I explain this important change. BUSINESS CHALLENGE #1: SLOWER GROWTH, LABOR SHORTAGE ...
https://joshbersin.com/2023/03/redesigning-hr-an-operating-system-not-an-operating-model/
There have been a flurry of articles about Bing’s new chatbot, many written by reporters who believe it has a personality. (NYT , Wapo , Atlantic , Reddit , Wired, The Verge ) And yes, based ...
https://joshbersin.com/2023/02/my-experience-with-bing-and-chat-gpt-its-amazing-and-not-a-bit-scary/
LinkedIn Learning has been one of the most fascinating success stories in HR Technology. It all started in 2015 when LinkedIn acquired Lynda.com , a pioneering provider of high-quality video lear...
While I’m not formally trained as an economist, I spend so much time with companies HR departments I feel like we are “micro-economics” experts. So in a confusing time of paradoxical data ...
https://joshbersin.com/2023/02/the-churning-us-labor-market-and-why-we-need-labor-anthropologists/
Why do we have a labor shortage as we enter an economic slowdown? It’s an interesting paradox. For the first time I can remember we’re entering a global economic slowdown yet the unemployme...
As most of you know, the technology industry has laid off more than 200,000 people in the last six weeks and each week we see more (this week it was Intel, Paypal, Splunk, and Pinterest). So let...
https://joshbersin.com/2023/02/were-all-these-layoffs-inevitable-perhaps-but-heres-how-it-happened/
Every year for 25 years I’ve tried to write Predictions for the year ahead . And this year, like none before, I think it’s time for something big. As you will read about in this newest report...
https://joshbersin.com/2023/01/predictions-for-2023-redefining-work-the-workforce-and-hr/
Everyone has an opinion about Chat-GPT and AI. Engineers and entrepreneurs see it as a new frontier: a bold new world to invent products, services, and solutions. Social scientists and journalis...
https://joshbersin.com/2023/01/understanding-chat-gpt-and-why-its-even-bigger-than-you-think/
This year, as we deal with hybrid work, a changing economy, and one of the most challenging labor markets in decades, I want to focus on HR Capabilities. Why? Not just because it’s something we...
https://joshbersin.com/2023/01/the-josh-bersin-academy-even-bigger-and-better-in-2023/
The $330 billion corporate training market is enormous, fragmented, and complex. For years it was dominated by Learning Management Systems (LMS) and content providers, each pioneered in the early...
https://joshbersin.com/2023/01/a-new-generation-of-mastery-based-learning-platforms-has-arrived/
The HR Tech market has been on fire for the last few years. More than $15 Billion of venture and PE money was invested and the number of startups is astounding. The average large company now has ...
https://joshbersin.com/2023/01/hr-technology-for-2023-whats-hot-whats-not/
The time has come: new research shows that workers want “less work,” and only feel ambitious when their work-life balance is in tact. In other words, the days of “striving to get ahead” a...
https://joshbersin.com/2023/01/doing-more-with-less-the-four-day-work-week/
2022 was a tumultuous year. High inflation, an overdue stock market correction, and continued increase in interest rates. Most CEOs see a slowdown ahead and so do I. In January we will publish ...
https://joshbersin.com/2022/12/2023-how-to-deal-with-slowing-growth-and-books-i-loved-this-year/
The banking industry is hot again: interest rates are rising, people are spending money, and consumers want a more integrated, digital-first relationship with their provider. For consumer and com...
As we enter 2023, I think it’s time to talk about leadership, a topic filled with books, ideas, and consultants. And the theme I want to discuss, as we launch our new Irresistible Leadership r...
https://joshbersin.com/2022/12/leadership-in-a-time-of-slower-growth/
People have been talking about the future of work for decades, and it’s always an interesting, controversial, and complicated topic. Well, this week I spoke at a very unique event in Europe tha...
https://joshbersin.com/2022/11/what-i-learned-from-the-king-and-queen-of-the-netherlands/
Time to talk about layoffs, a topic nobody likes. And while you may consider layoffs a “case of bad management,” let me convince you otherwise. In some sense they’re just a fact of life, an...
https://joshbersin.com/2022/11/understanding-the-cycle-of-layoffs-could-they-have-been-prevented/
For the last three years we’ve been worried about burnout, mental health, and work life balance during the pandemic. This week a new issue has emerged. A new Mercer study of employee sentiment...
This week we officially launch Irresistible , a book that has been in development for more than seven years. It’s a leadership, management, and HR book filled with stories, tips, and best pract...
https://joshbersin.com/2022/10/the-story-behind-the-book-irresistible-launching-now/
This week was the week of Cornerstone’s global user conference , entitled Limitless: Unlocking the Potential of your Workforce. And for the first time, users get to see what the new Cornerstone...
https://joshbersin.com/2022/10/cornerstone-makes-a-play-to-dominate-the-skills-platform-market/
We just released new research on Career Pathways , a bold corporate innovation that creates non-linear career paths for workers with any education. This approach, which has been pioneered by comp...
https://joshbersin.com/2022/10/career-pathways-the-innovation-that-could-transform-the-economy/
Economist seem baffled about job creation, even in the economic slowdown. This month the US unemployment rate dropped to 3.5% , the lowest level in more than 50 years . The Fed, which keeps rais...
https://joshbersin.com/2022/10/the-economy-that-just-wont-quit-why-jobs-keep-getting-created/
Last week Microsoft’s Work Trend Index discovered a profound problem at work: while 87% of employees believe they are highly productive, only 12% of CEOs agree. This is a staggering finding....
https://joshbersin.com/2022/10/productivity-paranoia-a-design-challenge-ahead/
Everyone keeps talking about the economy these days. Interest rates are rising, inflation feels out of control, and there’s a hint of recession in the air. Yet job growth remains strong and une...
https://joshbersin.com/2022/10/we-are-becoming-a-powerskills-economy/
If there’s one thing you can say about Microsoft, this is a company that can execute. Since the introduction of Microsoft Viva in early 2021, the company has more than doubled down on its Empl...
We just completed a massive study of the talent and HR challenges in healthcare, and the findings are astounding . And there is a lot to learn from this industry. To start, you should understan...
https://joshbersin.com/2022/09/the-healthcare-industry-has-a-talent-crisis-we-found-the-cure/
In a flurry of new HR Tech products released this week, one definitely warrants attention. SAP SuccessFactors, the largest HCM vendor in the world, introduced its most significant release in a de...
https://joshbersin.com/2022/09/sap-successfactors-launches-its-biggest-release-in-a-decade/
I’ve been astounded at the flurry of articles about Quiet Quitting. It seems like the press has jumped on some kind of meme that really serves us poorly. Before I jump down anyone’s throat,...
https://joshbersin.com/2022/08/why-quiet-quitting-is-a-really-bad-idea/
It’s HR Technology Conference season and I’ve been working on my keynote, “The Disruption Never Stops: What’s Now New In HR Tech .” So please come and use code JBA300 to get a $300 di...
https://joshbersin.com/2022/08/next-generation-hcm-it-may-be-closer-than-you-think/
We have entered one of the most confusing job markets in decades. While the unemployment rate continues to drop (3.5% here, 2.4% in Japan), companies are also worried about the slowdown. So they�...
https://joshbersin.com/2022/08/the-confusing-job-market-ceos-and-chros-seem-baffled/
The corporate training industry is over $320 billion in size and growing in importance every day. Companies are struggling with employee retention, transformation, and challenges with hybrid work...
https://joshbersin.com/2022/08/a-new-strategy-for-corporate-learning-growth-in-the-flow-of-work/
Unbelievable. After four months of worries about a recession and a steady increase in interest rates, today the BLS reported that 528,000 jobs were created and the unemployment rate dropped to 3....
https://joshbersin.com/2022/08/the-hot-labor-market-has-almost-become-a-crisis/
This week Microsoft slipped in a little product launch that is more significant than you think: a new application in the Microsoft Viva family called Viva Engage. And it has a lot of implications...
https://joshbersin.com/2022/07/enter-microsoft-viva-engage-a-real-social-network-for-the-enterprise/
Here’s a shocking statistic: 15.8% of Americans now take regular medication for depression or anxiety, and it reaches 25% for those under the age of 30. And as of May this year, 39% of Ameri...
We have been analyzing data in our Global HR Capability Project and the results are striking. Among the 7,300 HR professionals who have completed our assessment (available to all Josh Bersin Com...
https://joshbersin.com/2022/07/new-research-shows-that-certain-hr-capabilities-drive-revenue-growth/
I’ve had many conversations with business and HR leaders about the economy in the last few weeks, and many are worried about a downturn. I just don’t see it happening. Today’s job numbers...
https://joshbersin.com/2022/07/it-doesnt-look-like-a-recession-to-me/
Today Gloat, one of the leading players in the Talent Marketplace space, announced a $90 Million investment from Generation Investment Management, the firm led by Al Gore. This story has two pa...
https://joshbersin.com/2022/06/gloat-lands-90-million-investment-from-generation-al-gores-vc-firm/
If anyone ever tells you it’s easy to build a startup software company, don’t listen to them. That’s the story of Degreed, one of the darlings of the corporate learning industry, now going ...
This week I spent a day at Workday’s DevCon , the company’s fast-growing application developer conference, and there is a lot to talk about. Let me start with a simple reminder: for all its...
https://joshbersin.com/2022/06/a-front-row-seat-at-workday-devcon/
Despite the biting headlines about the stock market correction and possible economic slowdown, one thing is very clear. Jobs are being created. This week’s BLS study shows that the US unempl...
https://joshbersin.com/2022/06/amazon-is-running-out-of-workers-you-can-avoid-this-problem/
We just completed two years of research on cloud-based HCM (human capital management) systems and the results are striking. Among the 35+ implementations we studied, the findings are now clear: ...
https://joshbersin.com/2022/06/new-research-cloud-based-hcm-can-redefine-employee-experience/
Today was a pretty iconic announcement: after decades of investment, Skillsoft decided to give up on the LMS market and sell SumTotal Systems to Cornerstone for $200 Million . While I don’t...
https://joshbersin.com/2022/06/cornerstone-acquires-sumtotal-for-200-million/
It has been a decade since I’ve written about this, but the time is coming. Companies are starting to lay people off again. Not only Tesla, but hundreds of tech companies are announcing force ...
Today was some big news. ServiceNow, the leader in enterprise workflow and employee experience platforms, announced the acquisition of Hitch , a small player in the massive market for skills tech...
https://joshbersin.com/2022/06/servicenow-acquires-hitch-entering-the-skills-and-hcm-market/
Such a crazy, disruptive, surprising world. One day it’s a pandemic, then a war, then inflation, and now a mass shooting. As I watched George Carlin’s documentary this week I had to reflect:...
https://joshbersin.com/2022/06/irresistible-by-design-the-winning-strategy-for-the-future/
This week we launch our Irresistible Conference at the same time the stock market has plunged, interest and mortgage rates are rising, and economists are worried about a recession . It reminds m...
https://joshbersin.com/2022/05/becoming-irresistible-now-is-the-time/
One of the most frustrating, tired, and archaic HR practices is performance management. Most of us have had horror stories with our “performance appraisals,” leading HR leaders to try to rein...
https://joshbersin.com/2022/05/microsoft-releases-viva-goals-performance-management-is-sexy-again/
Over the last few months, the stock and bond markets have been devastated. After nearly twelve years of effectively zero interest rates, the US Fed is raising rates steadily. Why? The government ...
The employee listening market and analytics market is getting hotter by the minute. Today I’d like to discuss two important new products in the market.. CHARTHOP INTRODUCES VISUAL PEOPLE ANAL...
The Creator Market has been unleashed, eating everything in its path. TikTok’s revenue jumped to $34 Billion last year and this year (2022) it could be more than twice this number. And TikTok, ...
https://joshbersin.com/2022/04/how-the-creator-market-is-totally-disrupting-corporate-training/
The Talent Marketplace space is red hot. Driven by the hot job market, companies are snatching up tools to improve internal mobility and the Talent Marketplace segment has become essential. Thi...
https://joshbersin.com/2022/04/beamery-acquires-flux-a-new-type-of-talent-marketplace/
The corporate coaching market is on fire. Today more than $360 Billion is spent on all forms of corporate training (average company spends around $1,400 per employee per year) and you can add an ...
https://joshbersin.com/2022/04/torch-a-fast-growing-new-player-in-coaching-and-development/
I just finished a series of meetings with CEOs and top HR leaders and it’s a puzzling time. Companies are growing and seeing tremendous demand, yet they’re finding it harder than ever to attr...
https://joshbersin.com/2022/04/the-search-for-relevance-in-a-time-of-change/
This week STRIVR Labs, a company I’ve been following for many years, received $35M of funding from Workday, Accenture, Bank of America, and others. While the total amount is not enormous, the ...
https://joshbersin.com/2022/04/virtual-reality-has-now-gone-mainstream-for-corporate-training/
This week we launched our new global Talent Acquisition research (all about sourcing, recruiting, and attracting people) and the results are staggering. While nearly every company is trying to h...
https://joshbersin.com/2022/04/reccruiting-is-harder-than-it-looks-74-of-companies-underperform/
I just finished a day with the Workday executive team at their analyst Innovation Summit (entitled “The Power To Adapt”). Let me share my perspectives. WORKDAY’S GROWTH WILL CONTINUE De...
https://joshbersin.com/2022/04/update-from-the-workday-innovation-summit-lots-of-growth-ahead/
What does the Amazon Labor Union win teach us about leadership, management, and HR? Of all the myriad challenges we’ve faced over the last few years, one trend is clear. Worker power is on the ...
https://joshbersin.com/2022/04/lessons-from-the-amazon-labor-union-are-workers-now-in-charge/
For decades companies have embraced HR technology by starting at the “core.” This “core” was always considered the payroll system, HRMS (employee system of record), and foundational infra...
https://joshbersin.com/2022/03/hr-technology-market-disrupted-employee-experience-is-now-the-core/
As we prepare for our Irresistible Conference (where I will be launching my book), I’ve been thinking back about all we’ve been through over the last five years. It’s a lot. We’ve suff...
https://joshbersin.com/2022/03/unleashing-human-potential-the-real-secret-of-business-success/
Today Cornerstone made a big announcement: the acquisition of EdCast , one of the leaders and pioneers in Learning Experience Platforms. While this may not be a huge deal financially, it will h...
https://joshbersin.com/2022/03/cornerstone-acquires-edcast-corporate-learning-market-disrupted/
Just released. New Research on Designing Jobs for the Future of Work . Every day there’s another roadblock to growth. Inflation at nearly 8%, a war in Eastern Europe, more jobs than we have p...
Talk about surprises. We may have found the issue that brings people together in this country. Ukraine and Russia. It’s not easy to watch the Russian Federation indiscriminately bomb cities a...
https://joshbersin.com/2022/03/what-to-do-about-russia-and-ukraine/
Today we’re introducing one of the most exciting projects I’ve worked on in my career: the Global Workforce Intelligence (GWI) Project . This is a massive initiative we started over the last ...
https://joshbersin.com/2022/03/scaling-your-company-the-global-workforce-intelligence-project/
After two years of the pandemic, it’s time to come together again. In a spirit of celebration and joy, I want to announce our new conference Irresistible, The Global Conference for HR Leaders a...
https://joshbersin.com/2022/02/irresistible-the-global-conference-for-hr-leaders-and-their-teams/
One of the most exciting parts of business is corporate learning. This is a $360 billion market and it defines success or underperformance for virtually every company. Every time you hire someone...
https://joshbersin.com/2022/02/demystifying-the-learning-technology-market/
This week Microsoft made a significant move: moving Glint from LinkedIn into Microsoft Viva , building what Microsoft calls “Employee Feedback In The Flow Of Work.” Glint is one of the lead...
This month we learned that the US inflation rate is over 7.5% , the US economy is growing at over 5.5%, and more than 460,000 jobs were created in January alone. The global economy is growing at ...
As I wrote back in 2015, Feedback is the Killer App . Companies that tap into the collective wisdom of their employees almost always outperform their peers . Why? Because employees (not custome...
Over the last few months, we’ve spent a lot of time helping companies build their end-to-end skills strategy. And it’s not as easy as it looks. In this article, I’d like to share a few of...
This month Darwinbox, an HR Tech company you probably haven’t heard of, received $72 Million in funding at a billion-dollar valuation. And while the company is still relatively new (founded ...
https://joshbersin.com/2022/02/could-darwinbox-become-the-next-workday/
As an industry analyst I often write about fast-growing new companies. Well, today I’m going to tell you about one I know a lot about, the Josh Bersin Academy , or JBA as we call it. The JBA ...
https://joshbersin.com/2022/01/the-explosive-growth-of-the-josh-bersin-academy/
Online coaching has become a white-hot market and it’s totally disrupting leadership development. Vendors like BetterUp , Torch , CoachHub , Bravely , SoundingBoard , Pluma (owned by Skillsoft...
https://joshbersin.com/2022/01/online-coaching-is-so-hot-its-now-disrupting-leadership-development/
Why did Microsoft spend $75 Billion to acquire Activision , the makers of Warcraft, Starcraft, Call of Duty, and other best-selling games? It’s not just because they want to be big in the Metav...
https://joshbersin.com/2022/01/the-metaverse-is-here-and-why-gaming-is-the-new-killer-app/
Despite all its downsides, this pandemic has been somewhat miraculous for business. We can work productively from home, we can buy food and entertainment from our phones, nearly everything can be...
https://joshbersin.com/2022/01/what-the-pandemic-taught-us-about-change/
Everywhere you go people are talking about inflation. And for good reason: this month we saw an annual 7% inflation rate, the biggest gain in 39 years . And as I see it, this is likely to continu...
https://joshbersin.com/2022/01/what-should-we-do-about-inflation/
Welcome to 2022. The job market is a bit crazy and we’re in for one of the most dynamic years in our lives. Let me try to explain what’s going on. First, let’s discuss the Great Resignati...
https://joshbersin.com/2022/01/welcome-to-2022-too-many-jobs-not-enough-people/
Of all the surprises from the pandemic, one of the biggest is the explosive growth of online coaching. It’s as if the virus hit us hard, disrupted us in unpredictable ways, and we’ve now unle...
https://joshbersin.com/2021/12/the-flourishing-surprising-badly-needed-market-for-online-coaching/
Well, it’s time to talk about predictions for 2022, and the number one theme is change. And in a sense, everything is about to change . If you think back about where we are, it has been 14 ...
https://joshbersin.com/2021/12/predictions-for-2022-everything-is-about-to-change/
With the labor market fully disrupted , companies are heavily pushing toward internal development. And one key to this strategy is the adoption of what we now call the Talent Marketplace . As I...
https://joshbersin.com/2021/12/the-mad-scramble-to-lead-the-talent-marketplace-market/
Much has been written about The Great Resignation , the trend for over 3.4% of the US workforce to leave their jobs every month. Yes, the trend is real: companies like Amazon are losing more than...
https://joshbersin.com/2021/12/from-the-great-resignation-to-the-great-migration/
The corporate training and skills development market is massive. Today it’s over $360 Billion and growing by almost 8% this year. Why the explosive growth? It’s simple: every individual, empl...
https://joshbersin.com/2021/11/why-udemy-could-be-the-hottest-company-in-corporate-learning/
The labor market has gone a bit crazy. In the United States, there are more than 161 million people working and 15.7 million jobs open . This means that roughly one in 10 seats in your office ar...
Imagine a social network where you actually know everyone you interact with? Imagine a social network where you trust all the people you talk with? Imagine a social network where kindness is ...
https://joshbersin.com/2021/11/nextdoor-the-antidote-to-the-metaverse/
What Is A Metaverse? Simply put, a Metaverse is a digital space represented by digital representations of people, places, and things. In other words, it’s a “digital world” with real peop...
https://joshbersin.com/2021/11/what-is-the-metaverse-and-how-microsoft-disney-and-amazon-could-win/
I talk with a lot of HR Tech companies and every now and then I find one that is hitting it out of the park. HiBob , an Israeli juggernaut who I met in 2017, is one of these companies. Let me tel...
https://joshbersin.com/2021/11/the-story-of-hibob-a-new-hr-platform-thats-disrupting-the-market/
If there’s anything that’s been transformed over the last two years, it’s corporate training. Companies are buying new tools, licensing new content, and building skills taxonomies, VR and A...
https://joshbersin.com/2021/11/its-time-to-reinvent-corporate-learning-join-our-new-research/
Last week something pretty significant was announced at Microsoft Ignite. The company announced pricing for Microsoft Viva, and it appears to be very aggressive. You can license all the Microso...
https://joshbersin.com/2021/11/microsoft-gets-aggressive-with-viva-pricing/
As the job market heats up again , companies are even more frantic to hire, reskill, and move people into new roles. And this has forced HR organizations to radically rethink what they do. Let ...
https://joshbersin.com/2021/11/the-marriage-of-talent-acquisition-with-talent-mobility/
This week Cornerstone, the largest provider of corporate learning technology (and LMS), launched a new product that is likely to change the market. Cornerstone Xplor , a new skills-based, AI-powe...
https://joshbersin.com/2021/11/cornerstone-xplor-launches-a-new-era-in-corporate-learning/
This week we’re launching a year-long research effort we call The Healthy Organization , which brings together almost everything we’ve been talking about since the start of the pandemic. Let ...
https://joshbersin.com/2021/10/the-healthy-organization-the-next-big-thing-in-employee-wellbeing/
This week 360Learning, a fast-growing collaborative learning company, received an astounding $200 Million of investment. Only a few years ago this would have been incomprehensible, but now it ma...
From its very founding Workday was designed as an integrated but proprietary system, engineered for the cloud. Workday developed a proprietary database, advanced business process framework , inte...
https://joshbersin.com/2021/10/workday-goes-everywhere-into-the-flow-of-work-and-more/
As we detailed in our research study Elevating Equity , driving diversity is a tough business. Not only do companies need to source, hire, and manage people in an inclusive way, they have to buil...
https://joshbersin.com/2021/10/emtrain-delivers-a-new-approach-to-dei-focused-on-behavior-change/
The employee survey, crowdsourcing, and listening market is massive: every company wants to listen to its employees. Well, it’s no longer a market for survey tools, it has now become a space fo...
https://joshbersin.com/2021/10/perceptyx-goes-big-new-platform-deliver-conversations-at-scale/
This week BetterUp announced another $300M round of funding , valuing the company at $4.7 Billion. Recurring revenues are already over $100 Million this year more than doubling year over year. Ve...
As I talked about in Ten New Truths for HR Tech , Microsoft is upsetting the entire work-tech market. Not only is Viva on the agenda for every HR and IT department we talk with, Microsoft is doub...
https://joshbersin.com/2021/10/microsoft-doubles-down-on-viva-employee-goals-with-ally-acquisition/
Today CultureAmp, one of the Unicorns in the employee experience space, acquired Disco , a fast-growing company that developed a culture recognition system in the flow of work. CultureAmp is an...
https://joshbersin.com/2021/10/cultureamp-acquires-disco-and-a-funny-story/
Now that companies are having such a hard time hiring, there is a massive trend toward the internal Talent Marketplace . As I described in my HR Technology 2022 speech last week, this is a bold n...
https://joshbersin.com/2021/10/icims-enters-the-talent-marketplace-war/
Next week is the big HR Technology Conference and as I prepare my keynote I’ve had to review my last year of research with hundreds of vendors around the world. And rather than “write the boo...
https://joshbersin.com/2021/09/ten-new-truths-about-the-hr-technology-market/
This weekCornerstoneOnDemand, the largest provider of learning management systems, introduced its “New System of Work” vision . While the details are not yet announced, I know for a fact that...
https://joshbersin.com/2021/09/cornerstone-announces-plans-for-a-new-system-of-work/
This week I want to promote our growth and success with the Josh Bersin Academy . As we start the Fall, I want you to feel comfortable joining the JBA because so many of your friends are here. ...
https://joshbersin.com/2021/09/josh-bersin-academy-reaches-50000-enrollments/
In the last few weeks, Amazon, Target , and Wal-Mart all announced more than two billion dollars of investment in employee education benefits for front-line workers. What’s going on here? T...
https://joshbersin.com/2021/09/ceos-are-leading-a-movement-to-educate-the-workforce/
There seem to be endless studies about the impact of Hybrid Work. Microsoft’s most recent study , supported by academic studies , shows a significant decline in cross-functional communications ...
I know I’ve written a lot about ServiceNow lately, but there’s even more to talk about. The Rome release , just announced, has the potential to further upset the HR Technology product stack, ...
https://joshbersin.com/2021/09/servicenow-does-it-again-rome-release-pushes-the-envelope/
One of the most devilish problems in business is building and maintaining your job architecture. While it may sound geeky, it’s very important and it is much harder than you think. Consider t...
https://joshbersin.com/2021/09/fixing-your-job-architecture-now-a-business-critical-process/
The job market is more dynamic than ever, and I think we can stop using the word “labor” to talk about what’s going on. Let me explain. Government organizations like the Department of Lab...
https://joshbersin.com/2021/09/why-do-we-call-it-labor-anyway/
Every decade there’s a major shift in enterprise software. In the 1970s companies bought integrated financial systems; in the 1980s and 1990s it was ERP; now it’s a wild west of tools for dig...
https://joshbersin.com/2021/08/workday-vs-servicenow-the-big-shift/
In all the research we’ve done over the years, the biggest problem of all has yet to be addressed. How do we “design the organization” to perform, scale, and adapt? Well, we’re in the m...
https://joshbersin.com/2021/08/how-do-you-design-your-organization-for-the-future/
The corporate learning industry becomes more massive every day. We estimate that more than $280 billion is spent on training, upskilling, and professional certification programs and there are now...
https://joshbersin.com/2021/08/the-learning-record-store-comes-of-age/
After many years studying the topics of corporate training, recruiting, mobility, and succession, we’re finally seeing the future of jobs and skills. And in this podcast, I try to summarize wha...
This week two prominent HR Tech vendors were acquired by private equity firms. CornerstoneOnDemand, the leading LMS company, announced they will be acquired by a PE firm Clearlake for $5.2 Billio...
https://joshbersin.com/2021/08/cornerstone-goes-private-this-is-all-about-growth/
This week the Learning Technologies Group announced the acquisition of GP Strategies , one of the mainstay training delivery and consultants in the world. Together the combined company will be ov...
Here we are, still facing the pandemic, and now we’re in a panic about service workers. Coffee shops, restaurants, and even gas stations can’t find staff, so they’re being “forced” to r...
https://joshbersin.com/2021/08/why-service-workers-are-now-more-important-than-software-engineers/
We have been studying HR technology projects for years and they can be complex and risky. Companies tend to upgrade or replace of their core HCM technology every 7-8 years and when they do it’s...
The Learning Technology market is big. Every company is onboarding, reskilling, and developing its people and companies need dozens of tools to do this well. In fact, the entire learning tech mar...
https://joshbersin.com/2021/07/docebo-the-hottest-learning-tech-company-in-years/
Almost two years ago I started describing what I call a Capability Academy , and the concept has really picked up speed. Well we just published a whole research report on the topic, and in this ...
https://joshbersin.com/2021/07/what-is-a-capability-academy-heres-the-answer/
Many of you have heard me talk about TikTok as a learning platform, and you probably thought I was talking about the entertaining videos. No, it’s much more. TikTok is not just entertainment, i...
https://joshbersin.com/2021/07/a-new-category-emerges-the-creator-platform-for-corporate-learning/
The HR Tech market is as hot as I’ve ever seen it, with most of the funding announcements showing $ Billion valuations. As I like to tell my neighbors, a Billion Dollars ain’t what it used to...
https://joshbersin.com/2021/07/hr-tech-is-white-hot-is-every-vendor-now-a-unicorn/
This week we’re launching one of the most important research studies we’ve done: a comprehensive look at Employee Experience. We call it the Employee Experience: The Definitive Guide , and yo...
https://joshbersin.com/2021/07/secrets-to-employee-experience-the-definitive-guide-launches-today/
This week Perceptyx, one of the veteran providers of employee survey and feedback, announced the acquisition of Waggl , one of the more innovative and powerful tools for employee feedback. Sinc...
https://joshbersin.com/2021/07/perceptyx-acquires-waggl-employee-voice-gets-real/
It may sound odd, but the coaching market has caught fire. I’ve talked with coaching providers for more than 20 years and I always considered this a cottage industry. Lots of ex-CEOs and psycho...
https://joshbersin.com/2021/07/ai-enabled-coaching-is-hot-and-theres-lots-more-to-come/
Given all the focus on SkillsTech , how will companies build a Skills System of Record? This has become one of the biggest topics in HR, and EdCast has just introduced Skills DNA, a family of to...
https://joshbersin.com/2021/06/building-a-skills-system-of-record-edcast-releases-skills-studio/
Last year I wrote about The War Of The Skills Clouds , and pointed out that there was a war for “SkillsTech ” heating up. Well, it’s now red hot and Oracle has jumped into the pool. And the...
The corporate learning market is growing like crazy. More than $4 billion is spent on content providers like LinkedIn, Coursera, Udemy, SkillSoft, and others – and the predominant paradigm is v...
https://joshbersin.com/2021/06/video-learning-at-massive-scale-vodaphone-hilti-and-avon-use-fuse/
Of all the changes going on in business, none is quite as disruptive as the shift to a marketplace model. While all companies have CEOs, senior leaders, and many forms of management, employees ar...
https://joshbersin.com/2021/06/gloat-receives-57m-round-defining-the-talent-marketplace/
Skillsoft, one of the largest training companies in the world, is like a cat with nine lives. And this week it went public , for the second or third time. What? Let me try to explain. In the ...
As every company struggles to better hire and reskill its employees, the number one challenge is data. What skills do we have? What skills do we need? And what skills are in the outside job marke...
https://joshbersin.com/2021/06/burning-glass-acquires-emsi-the-leader-in-skills-and-jobs-data/
Let’s face it, recruiting is getting tough. With more than 14 million jobs open in the US and people getting on planes and going back to restaurants, demand for everything has skyrocketed. And...
https://joshbersin.com/2021/06/secrets-to-recruiting-in-this-crazy-labor-market/
This summer is the two-year anniversary of the Josh Bersin Academy and I want to give you an update. Not only have we grown to more than 30,000 members and 400+ corporate clients, we discovered ...
Back in 2015, Rachel Carlson founded a company designed to help working adults without a college degree gain education through employer tuition benefits. It was a noble and important idea, so CEO...
It’s almost summer and the Pandemic is starting to ebb, so everyone’s talking about Hybrid Work . But as I think about the Fall and year ahead, I think there’s a bigger storm coming – a s...
https://joshbersin.com/2021/05/the-calm-before-the-storm-how-the-pandemic-recovery-will-be-massive/
As I’m sure you’ve read, Remote Work is here to stay . Not only did we thrive during the Pandemic, but two-thirds of employees prefer it . Remote work saves time on commute, saves money on dr...
Running a business can be a complex affair: you have to build products and services that customers want, you have to innovate to compete and stay relevant, and you have to manage sales, marketing...
https://joshbersin.com/2021/05/voice-of-the-employee-the-most-important-topic-in-business/
We just finished a series of conversations with senior HR leaders about the topic of social justice. And the consensus is yes, we need to give people a safe place to discuss these issues at work....
https://joshbersin.com/2021/05/yes-social-justice-matters-but-lets-run-the-payroll-first/
The global recovery from the Pandemic is creating some pretty big changes: people working remotely, new safety and wellbeing programs, and more digital tools than ever. But the biggest of all is ...
https://joshbersin.com/2021/05/not-enough-workers-rethink-recruiting-in-the-new-economy/
The market for online performance management software has been fascinating. For more than a decade vendors have been building new tools to enable goal management, check-ins, feedback, and alignm...
We spent the last 15 months talking with hundreds of HR leaders about their well-being programs and the focus is massive. Companies are hiring Chief Health Officers, Head of Safety and Well-being...
https://joshbersin.com/2021/04/the-secret-to-wellbeing-at-work-is-leadership/
Most people think of LinkedIn as a company that offers job search, recruiting, professional networking, and marketing tools for business. Well, based on today’s announcement, the company is now...
https://joshbersin.com/2021/04/in-a-bold-and-aggressive-move-linkedin-unleashes-its-lxp-and-more/
One of the hottest markets in HR Tech is the market for what I call “SkillsTech,” tools that help categorize, assess, manage, and improve skills at work. It’s a massive space, and this week...
Degreed, the pioneering learning tech company that leads the Learning Experience Platform market, just received $153 Million in additional funding and is now valued at $1.4 Billion . With a comp...
https://joshbersin.com/2021/04/learning-tech-pioneer-degreed-gets-new-ceo-now-valued-at-1-4-billion/
Oracle is a serious enterprise software company. I competed with Oracle in the 1980s and it was brutal. The company generated $39 Billion in revenue last year and made $15 Billion in operating pr...
The Labor Market is changing fast. New jobs are being created at a record rate, remote work has now become standard fare, and the demand for service jobs is explosive. According to EMSI, there ar...
https://joshbersin.com/2021/04/understanding-the-new-disrupted-exciting-labor-market/
This week someone leaked a survey by Goldman Sachs which shows that new analysts often work more than 95 hours per week and sleep only 5 hours each night. The survey then points out that these e...
https://joshbersin.com/2021/03/overwork-is-not-a-strategy-for-response-to-the-pandemic/
This week we are launching HR Technology 2021: The Definitive Guide. And as I describe in the press release , massive changes are taking place. You can download the report here . Let me talk ...
https://joshbersin.com/2021/03/hr-technology-2021-now-published-shattering-changes-in-the-market/
Over the last few weeks, everyone has been excited about Microsoft Viva . Microsoft’s intense focus on the need to simplify and improve employee’s work lives has been wildly exciting and both...
https://joshbersin.com/2021/03/not-to-be-outdone-servicenow-ups-the-ante-in-employee-experience/
There’s no question in my mind, we are entering one of the hottest job markets in a decade. Not only will the $1.9 Trillion American Rescue Plan boost the economy, we are already operating wi...
https://joshbersin.com/2021/03/what-to-expect-in-a-red-hot-job-market-five-things-to-consider/
I don’t often write about M&A transactions unless they’re strategic but this one points out an important topic. In the complex, competitive market for HR and learning solutions (it is the re...
https://joshbersin.com/2021/02/instructure-sells-bridge-lms-for-50m-to-learning-technologies-group/
BetterUp, a company known for its coaching network and AI assessment and development tools, just raised an additional $125 Million and is now valued at $1.73 Billion . This makes the company roug...
https://joshbersin.com/2021/02/whats-going-on-at-betterup-now-valued-at-1-7-billion/
Burnout is one of the biggest topics in the new world of work. In fact, it’s almost a fad to talk about it. People are tired, we have “zoom fatigue ,” and last year the World Health Organiz...
https://joshbersin.com/2021/02/feeling-burned-out-we-all-are-why-this-is-a-new-and-old-problem/
This week we launch a year-long study of diversity, equity, and inclusion (DEI) programs in business and the results are disappointing. After billions of dollars invested in DEI training, tools,...
https://joshbersin.com/2021/02/elevating-equity-and-diversity-the-challenge-of-the-decade/
Today Microsoft introduced an offering that is likely to transform the market for enterprise software: MICROSOFT VIVA , a digital platform built on Microsoft 365 designed for the Employee Experie...
https://joshbersin.com/2021/02/the-massive-market-impact-of-microsoft-viva/
The market for employee surveys, feedback, and engagement tools is massive and it just got bigger. Workday announced plans to acquire Peakon , an enterprise-grade employee survey and feedback co...
Help us find the answers! Employee experience is a red hot topic. While many organizations are striving to become “irresistible” to employees, it’s important to know what’s hype and...
https://joshbersin.com/2021/01/excellence-in-employee-experience-what-works-join-the-crusade/
Employee Experience has become a crusade. Every HR and IT department is focused on it, and the marketplace has exploded. In fact, if you total up the tools spent on surveys, feedback, case manage...
https://joshbersin.com/2021/01/the-crusade-for-employee-experience-how-did-we-get-here/
After a long and wild pandemic year, it’s time to talk about 2021. And I think it’s going to be amazing. Last year we redesigned our products, services, and offerings to be digital, safe, a...
https://joshbersin.com/2021/01/hr-predictions-for-2021-transformation-at-scale/
We’ve had almost a year of remote work , and the transformation has been amazing. Today, among those who can, 71% of Americans work from home most of the time , 87% say they have excellent to...
https://joshbersin.com/2021/01/remote-work-has-arrived-but-its-not-as-great-as-we-hoped/
After more than 40 years, Work isn’t as different as we think it is. Every day I get up early and read my emails, and sure enough, there are at least ten messages from magazines, authors, boo...
We’ve learned a lot in 2020 and many of us are happy to put it in the rearview mirror. But as we look ahead to the new year, I think there are a lot of positives to bring forward. (Our Predic...
https://joshbersin.com/2020/12/whats-ahead-for-2021-five-lessons-for-the-year-ahead/
As we enter 2021 and look at all radical changes in work, technology, and HR, it’s time to reflect on where we are. The world is responding to the Pandemic, technology is advancing at an incred...
https://joshbersin.com/2020/12/the-evolving-role-of-ibm-in-the-hr-marketplace/
Every year for 18 years I’ve written an encyclopedic report on the HR Technology market. It takes thousands of hours and I talk with hundreds of vendors, buyers, and consultants. This year I fe...
https://joshbersin.com/2020/12/hr-technology-2021-the-definitive-guide-now-available-on-kindle/
Oracle has been in the HR software business a long time. The company had its original Oracle e-Business suite for years, then acquired both Taleo (recruiting) and PeopleSoft, and now has thousan...
https://joshbersin.com/2020/12/oracle-cloud-hcm-gaining-momentum-perseverance-pays-off/
Over the last week we’ve had dozens of conversations about what employers can do for vaccine policy. Let me summarize what we’ve learned, with research from Jeff Levin-Scherz, Ben Lupin (publ...
https://joshbersin.com/2020/12/vaccine-policies-for-the-workplace-what-can-you-do/
Wow. We could see this coming. Salesforce announces it’s acquiring Slack , and the two CEOs call it “a match made in heaven.” The stock shoots up by 25% and investors are thrilled. Well t...
https://joshbersin.com/2020/12/salesforce-buys-slack-theyre-entering-holy-ground/
This week we are launching our new Workplace Public Health program in the Josh Bersin Academy , and as the pandemic rages, I encourage you to join. Developed in partnership with Columbia, this pr...
https://joshbersin.com/2020/11/ready-for-the-vaccine-workplace-public-health-on-the-frontlines/
This week is US Thanksgiving, and despite all that’s happened this year I believe we have a lot to be thankful for. So let me give you some thoughts, as we all buckle in for a winter season of ...
https://joshbersin.com/2020/11/despite-the-pandemic-we-have-a-lot-to-be-thankful-for/
Well whether you like it or not, the COVID crisis continues. In May of this year, 88% of Americans thought they’d be back to work in December. Now, as the second wave sweeps across the United S...
Something amazing is happening in the Employee Experience (EX) market: it’s advancing faster than ever. This year, driven by the Pandemic, work at home, and dozens of new programs for wellbeing...
https://joshbersin.com/2020/11/employee-experience-4-0-closing-the-loop-from-signal-to-action/
We’ve learned a lot of lessons this year. As I’ve been discussing in The Big Reset (detailed research here and here ), this year is not just a year of Pandemic, it’s a year for global cul...
Among all that’s happened this year, one of the most important parts of business has been learning. More than 40% of Americans have changed jobs; reskillling and upskilling continues to be crit...
When I first wrote about The Big Reset in March , I discussed the transformational potential of the Coronavirus. Well now that we’re nine months into the pandemic, it’s clear that the transfo...
https://joshbersin.com/2020/11/the-big-reset-revisited-the-global-transformation-is-real/
Over my years as an analyst I run across a lot of HR technology companies. Some start life with a killer application, others start with a vision of creating a network or library of content, and o...
https://joshbersin.com/2020/10/eightfold-now-valued-at-1-billion-a-platform-not-a-product/
The $240 billion corporate learning market is one of the most complex and fast-changing worlds in HR. There are dozens of platform providers, hundreds of content companies, and an army of new id...
https://joshbersin.com/2020/10/workday-learning-accelerating-fast/
As I finalize my HR Technology report for 2021 I’ve spent a lot of time thinking about HR Tech for the year ahead, and among the many things going on, the biggest of all is what I’d call “a...
https://joshbersin.com/2020/10/the-new-world-of-adaptable-hr-software-avature-sets-the-pace/
Businesses have been through insanity this year. Transportation and hospitality companies have seen plummeting demand; retailers and distributors have built all new delivery models; tech companie...
https://joshbersin.com/2020/10/the-ten-keys-to-resilient-business-performance-in-the-pandemic/
The Congressional report on Big Tech is an important document. While I know many will see it as partisan, I found the research thorough and filled with important information. And my conclusion ...
It’s Fall and it’s HR Technology time. Not only is the big HR Technology Conference coming up, but I’m starting to finish up my big report for 2021. In the meantime, I want to highlight ju...
This month Accenture introduced a two-year research project on the increasingly important role of HR, and it uncovered a dramatic shift in priorities among senior business executives.. The big...
We’ve lived with the Pandemic for almost eight months and it often feels like years. We’ve been in rapid response mode every day, and the uncertainty never seems to end. What have we really l...
https://joshbersin.com/2020/10/the-pandemic-economy-four-lessons-weve-learned/
I just finished reading the Congressional Final Committee Report of the Boeing 737 MAX and it’s quite a story (I marked it up for you to read .) It contains many lessons in leadership, so let ...
https://joshbersin.com/2020/09/learnings-from-the-boeing-737-max-disaster/
Today I want to bring up something important which has come up over the last few weeks: how to avoid what I call a “culture retreat” as your company goes back to the office. Here’s the ...
https://joshbersin.com/2020/09/how-to-avoid-a-culture-retreat-as-we-start-to-go-back-to-work/
We’re in a tumultuous business cycle and everyone is concerned about performance: the performance of our company, our teams, and ourselves. And in the midst of this pandemic, we are ever mo...
https://joshbersin.com/2020/09/performance-management-in-the-pandemic-becoming-your-best-self/
For all the challenges we face in the pandemic, the most damaging of all is the impact on our feelings of unity. Driven by the Black Injustices taking place in the United States, companies are he...
https://joshbersin.com/2020/09/understanding-intersectionality-black-women-for-example/
From the very start of the pandemic, business leaders and HR teams have been in shock. Who is impacted? When do we bring people back to the workplace? What are our new work policies? And how do w...
https://joshbersin.com/2020/09/introducing-resilient-hr-a-new-way-to-run-your-business/
As part of The Big Reset we have been having a series of deep, meaningful conversations with Diversity and Inclusion leaders. And among the many things we’re discovering, one of the most inter...
https://joshbersin.com/2020/08/why-belonging-is-a-big-issue-in-business-today/
Skillsoft is one of the most fascinating companies in the marketplace. As the pioneering company in online learning (founded in 1998 , originally focused on soft skills), the founders aggressivel...
https://joshbersin.com/2020/08/skillsoft-reinvented-in-a-bold-and-exciting-way/
What have companies done to respond to the pandemic? Here’s the answer: today we launch the first in a series of research studies on The Big Reset . We call it The Big Reset Playbook . This...
https://joshbersin.com/2020/08/the-big-reset-playbook-whats-working-now/
I’ve been watching US Labor Productivity data for over a decade and for many years after the 2008 meltdown found it lagging. We struggled to rebuild our companies after the financial crisis an...
https://joshbersin.com/2020/08/productivity-skyrockets-yes-were-working-harder-but-also-smarter/
This week EdCast joins the list of vendors who announced products for intelligent talent mobility , career pathing, skills matching, and talent marketplace. It’s a big move by Edcast (putting t...
It’s August, we’ve been dealing with the pandemic for almost six months, and a few things are becoming very clear. Let me share four lessons you may not have considered. And this week I put t...
https://joshbersin.com/2020/08/its-august-four-lessons-from-the-pandemic/
I recently read an article in the WSJ (a magazine I am trusting less every day) that claims employee surveys are dead. Well, I really have to disagree, so let me explain what’s going on. FIR...
https://joshbersin.com/2020/08/is-the-employee-survey-dead-nope-its-becoming-smarter-by-the-minute/
I have been loving TikTok for quite a while. Not only is it entertaining, positive, and fun to use – it demonstrates a groundbreaking new design, one that clearly works well (800 million users ...
https://joshbersin.com/2020/08/what-microsoft-could-do-with-tiktok/
One of the hottest tech companies in the world is ServiceNow . The company’s Q2 earnings were a barnbuster (30% YTY growth, 40 deals over $1M, and now running at a $4B annual subscription runr...
https://joshbersin.com/2020/07/servicenow-the-workflow-workhorse/
This week SAP , which is now worth nearly $200B, decided to spin off its $8 Billion acquisition of Qualtrics , which happened less than two years ago. Why? Here’s what’s going on. FIRST, UN...
https://joshbersin.com/2020/07/sap-to-spin-off-qualtrics-yes-the-experience-market-is-that-hot/
One of the biggest problems we face is the challenge of Fatigue. And Fatigue has an impact on the Pandemic, our relationships, and our work. The Pandemic has been going on for almost six months...
https://joshbersin.com/2020/07/the-long-road-ahead-thriving-through-fatigue/
One of the more disruptive HR Tech vendors is Degreed. I met with the founders early on (David Blake and later Chris McCarthy) and they had a vision: reinvent the way people develop their careers...
https://joshbersin.com/2020/07/degreed-enters-the-talent-marketplace-war/
One of the toughest jobs in business is the Chief Diversity Officer. Why? The Chief Diversity Officer (or Chief Advocacy Officer) is responsible for an enormous topic: the end-to-end diversity,...
https://joshbersin.com/2020/07/chief-diversity-officer-the-toughest-job-in-business/
The Technology Marketplace is filled with growth, and the Pandemic has just accelerated the pace. As of last year, the tech industry makes up about 12% of US GDP and includes more than 18 millio...
https://joshbersin.com/2020/07/cyber-security-professionals-the-hottest-job-in-tech/
Yesterday I read a fascinating study by Dice , one of the leading tech recruitment firms. Amazingly, despite all the talk about Zoom Fatigue and all the challenges with children, dogs, and family...
Over the last five years companies have been working to improve internal talent mobility. Not only does it save money on recruiting, it enables companies to find internal expertise which is often...
https://joshbersin.com/2020/07/talent-marketplace-platforms-explode-into-view/
The corporate learning industry is over $240 billion in size and is critical to our economic future. All workers need to keep their skills current and the Pandemic has created more need to learn ...
https://joshbersin.com/2020/06/microsoft-gets-serious-about-learning-major-new-announcements/
It’s a strange time. A recent poll of 2,000 Americans found that only 5% believe things are “going well” and 40% believe they’re “going badly.” And new research by Towers Watson show...
https://joshbersin.com/2020/06/despite-the-pandemic-employee-engagement-is-skyrocketing/
One of the most urgent things employees need right now is information. What are my policies for work at home? What is our sick-leave policy? When do I have to come back to work and where? How am ...
https://joshbersin.com/2020/06/the-new-covid-changed-world-of-employee-communications/
The enterprise software world has been attacked by the Coronavirus. Most of the big, complicated, multi-year ERP implementations have taken a pause and companies decided “we have to get somethi...
https://joshbersin.com/2020/06/workday-people-experience-arrives-the-erp-landscape-evolves/
I’ve never been a big Facebook user – it always seemed like a poorly designed platform and I don’t like sharing my personal information all the time. So when the company launched Workpl...
https://joshbersin.com/2020/06/guess-whos-disrupting-hr-tech-now-facebook-yes-its-facebook/
Over the last several months we have all been going through a lot of change. Our lives, families, and organizations have been disrupted. The economy has seen the biggest drop since the 1920s. And...
https://joshbersin.com/2020/06/the-big-reset-whats-coming-next/
As we enter the fourth month of the global Pandemic, it’s becoming clear that The Big Reset is real. Society is changing in some positive ways. Let me give you a list of ten to think about. ...
https://joshbersin.com/2020/06/the-pandemic-is-changing-society-and-business-in-amazing-ways/
We all know the unemployment rate is very high. Overall nearly 40 million Americans have filed for unemployment this yea r (roughly 1/4 of the workforce), and while some have gone back to work, m...
It has been quite an exciting year. We formally launched the Josh Bersin Academy in May of 2019 , with the intention of being “The Professional Development Academy” for HR professionals aroun...
https://joshbersin.com/2020/06/josh-bersin-academy-reaches-10000-users-the-worlds-home-for-hr/
For the last week, I’ve been overwhelmed with feelings about what’s going on. I grew up in a diverse community, went to a mostly-black high school, and live in a highly diverse city. I’ve f...
https://joshbersin.com/2020/06/have-we-failed-black-america-citizenship-is-part-of-the-big-reset/
I want to tell a story about an entrepreneur, and in the process tell you the story of an industry: the industry of online learning. IT ALL STARTED IN 1998 The Netscape Browser was launched i...
https://joshbersin.com/2020/06/profile-of-an-entrepreneur-adam-miller-founder-of-cornerstone/
As violent and asymmetric as the pandemic has been, we’ve had a lot of conversations about the positives. People are spending more time with their families, business leaders are more empathetic...
https://joshbersin.com/2020/05/injustice-will-the-pandemic-help-or-hurt/
As part of our Big Reset Initiative , we have four working groups pulling together best-practices across 150+ companies on their Coronavirus response strategies, and we will be sharing their find...
https://joshbersin.com/2020/05/employee-experience-redefined-its-now-about-safely-coming-to-work/
One of the biggest topics I talk with HR leaders about is the massive culture shift taking place in business. CEOs are becoming Chief Empathy Officers ; companies are asking employees to take sic...
https://joshbersin.com/2020/05/thriving-in-the-pandemic-lessons-from-the-world-happiness-study/
We have been very busy over the last few months, with more than 200 CHRO interviews, dozens of webcasts, and lots of surveys and study, we’ve tried to get ahead of the Coronavirus response. Wel...
https://joshbersin.com/2020/05/responding-to-covid-19-what-you-need-to-learn/
It’s kind of funny. In the last 120 days companies have gone from “remote work is not encouraged” or “you can work remotely on Friday” to “You can work remotely forever (Twitter)” ...
https://joshbersin.com/2020/05/has-remote-work-wah-already-become-a-fad/
In November of 2018, LinkedIn acquired Glin t, an emerging leader in employee engagement and survey technology. Well, it seemed like a good idea at the time, and now the romance has paid off. Gli...
https://joshbersin.com/2020/05/glint-and-linkedin-learning-get-married-what-a-great-couple/
I’ve been looking at the BLS unemployment data regularly since before the 2008 recession, and I watch the shift in jobs from industry to industry. Why? It shows us how the economy is changing a...
https://joshbersin.com/2020/05/the-unemployment-report-economic-transformation-before-our-eyes/
We’ve been studying the impact of Remote Work from the crisis and the well is deepening. Not only are companies getting comfortable with the practice, but a whole new set of issues has emerged...
https://joshbersin.com/2020/05/remote-work-is-sinking-in-and-the-impact-is-bigger-than-we-realized/
When you go to business school you learn a lot about uncertainty. When things are unclear, you get more data, build a model, and try to weigh your options. And if you apply the science of Operati...
https://joshbersin.com/2020/05/why-is-this-so-hard-maybe-its-time-to-get-a-puppy-let-me-explain/
While the economic numbers still look grim, there are amazing things going on in large companies. I’ve been on the phone with HR leaders from more than 50 large companies over the last six week...
https://joshbersin.com/2020/04/the-coronavirus-crisis-what-recovery-looks-like/
The Coronavirus is accelerating one of the biggest business transformations in decades. Yes, it’s a health crisis but for most companies, it’s also an incredible opportunity to transform. C...
I am constantly inspired by the ingenuity of the business community. As more than 20 million Americans find themselves out of work , employers are going through a similar level of angst. One comp...
https://joshbersin.com/2020/04/peoplework-connect-a-bold-idea-powered-by-accenture/
Over the last two weeks I”ve talked with more than a dozen HR Tech companies that decided to lay off a large percentage of their workforce, and a new article in the WSJ lists dozens of Silicon...
https://joshbersin.com/2020/04/hr-tech-companies-laying-people-off-was-it-overdue/
Over the last six weeks, all anyone has been talking about is COVID-19 crisis response , resilience , new models of leadership , and what I call The Big Reset . Well, corporate learning has b...
https://joshbersin.com/2020/04/corporate-learning-in-the-crisis-microsoft-teams-coming-on-strong/
One of the biggest surprises of the pandemic is how “brittle” our society has become. A single tiny virus has managed to upset our lives, our economies, and our society. Not only are we worri...
One of the most fascinating and controversial issues in the COVID-19 crisis is the balance between global and local control. And this brings the world of business performance and politics into co...
https://joshbersin.com/2020/04/the-world-just-became-more-local-and-more-global-too/
A week ago, we embarked on a project with the MIT Sloan Management Review and CultureX to find out what HR teams around the world are doing to respond to the COVID-19 crisis. The answer is: a l...
https://joshbersin.com/2020/04/covid-19-the-pulse-of-hr-what-is-hr-doing-now/
Let’s face it, we’re in a new world. As I described in The Big Reset , remote work is now an integral part of life. Today more than half of Americans are working at home, and studies show tha...
https://joshbersin.com/2020/04/remote-work-is-here-to-stay-are-you-ready/
We are living in one of the most disruptive times in the last decade. This week we saw more than 6 million people file for unemployment (bringing the total to some 10 million), yet a handful ...
https://joshbersin.com/2020/04/massive-unemployment-ahead-or-is-this-the-big-reset/
This week we had a webcast with more than 2,000 participants and spent 90 minutes listening to seven of the world’s leading HR executives. The executives were: Diane Gherson , CHRO of IBM Eri...
https://joshbersin.com/2020/04/responding-to-covid-19-ten-lessons-from-the-worlds-hr-leaders/
The #1 question on everyone’s mind is “what’s happening now?” Today we are launching an important initiative with MIT and Sloan Management Review to give you real-time updates on “what ...
https://joshbersin.com/2020/03/what-is-hr-doing-to-respond-take-the-covid-19-pulse-of-hr-now/
If you’re buying HR technology right now, I’m sure your budget is unclear, and many companies will slow down or postpone purchases. What this usually means is that the “incumbent” or bigg...
https://joshbersin.com/2020/03/can-successfactors-lead-the-hcm-market-again-it-could-be-coming/
As I wrote about in The Big Reset , the global pandemic is changing many things. One of them is the way we evaluate leadership. Now, as in any crisis, we live in the fog of war. Is the virus ge...
https://joshbersin.com/2020/03/ceo-the-chief-empathy-officer/
I’ve been flooded with calls from HR leaders wanting to talk about what they should do to respond to the Crisis. And today the country of India announced a national lockdown , sending 1.3 billi...
https://joshbersin.com/2020/03/india-goes-on-lockdown-what-does-this-mean/
How fast life can change. One day, it feels normal. The next day we’re “sheltering in place” in our homes…distancing ourselves from neighbors when we go for a walk. It’s a paradoxical...
https://joshbersin.com/2020/03/the-big-reset-making-sense-of-the-coronavirus-crisis/
There is so much going on I’m barely keeping up. I’ve already talked with more than 20 companies this week and we’re doing a major webinar next Tuesday The World Changed Overnight: HR and L...
https://joshbersin.com/2020/03/message-to-hr-tech-vendors-focus-on-the-problem-not-your-product/
As we’ve all been in shock at the last week of events (nearly every event, meeting, and conference is now canceled), I’m trying to make some sense of this. The big message I think we’re l...
https://joshbersin.com/2020/03/coronavirus-response-people-first-economics-second/
A LETTER FROM F. SCOTT FITZGERALD, QUARANTINED IN 1920 IN THE SOUTH OF FRANCE DURING THE SPANISH INFLUENZA OUTBREAK. (from a good friend) Dearest Rosemary, It was a limpid dreary day, hung ...
https://joshbersin.com/2020/03/on-the-spanish-influenza-outbreak-by-f-scott-fitzgerald/
I travel a lot for work. Last year I think I flew almost 300,000 miles, and while it takes a toll on my sleep, it’s energizing, educational, and lets me go out and serve my clients. And as I ...
https://joshbersin.com/2020/03/the-coronavirus-did-we-somehow-deserve-this/
Today CornerstoneOnDemand announced plans to acquire Saba , cementing the consolidation of the enterprise learning management systems market. Together, the combined company would have total recur...
https://joshbersin.com/2020/02/cornerstone-acquires-saba-a-market-leader-acquires-a-pioneer/
A lot has been going on in the learning tech space. While the LXP market continues to be on fire (it’s over $200 M today and easily doubling on an annual basis), the space is growing up. And v...
We just completed a two-day strategy meeting with Reliance Industries , one of the largest and most profitable companies in India. The company runs the world’s largest oil refinery, operates ...
As I’ve discussed in several articles , the hyper-competitive job market has made internal mobility one of the most important strategies in HR. LinkedIn’s latest study (2020 Global Talent Tre...
https://joshbersin.com/2020/02/the-future-of-work-lessons-in-job-architecture-and-career-management/
In all my years as a working professional, I’ve never lived in an economy where “there are not enough workers.” But that’s where we are. For the next ten years, the term “shortage of ...
https://joshbersin.com/2020/02/were-running-out-of-workers-now-what-do-we-do/
2020 will be a year of reinvention. As we enter the thirteenth year since the global economic meltdown, businesses are seeing slowing but continued growth, uncertainty about politics and global ...
In 2014 I wrote a speech titled “Simply Irresistible ,” describing the need to rethink the concepts of employee engagement. That speech, which turned into a research model, described how mean...
https://joshbersin.com/2020/01/our-new-role-bringing-kindness-to-work/
Mark your calendar for June 8-10 in sunny Los Angeles on the USC campus as we debut our first professional development conference, JBA Live! Why another HR conference? Well, this will be t...
https://joshbersin.com/2020/01/introducing-josh-bersin-academy-live/
HR Transformation is a big topic. The human resources function starts small, and as the organization grows, the HR team becomes complex. We need recruiters, business partners, specialists, des...
https://joshbersin.com/2020/01/hr-transformation-in-the-experience-age/
I’ve been writing about the explosion of Skills Ontologies from Workday , Degreed, EdCast, Gloat, Fuel 50, and others. Well today Cornerstone , the largest provider of Learning Management Sys...
https://joshbersin.com/2020/01/the-war-of-the-skills-clouds-skillscloud/
Employee Experience (now called EX) has become one of the biggest priorities in business. Faced with skills and people shortages in every industry, companies are bending over backward to make em...
In the Fall of 2018 Workday introduced the Skills Cloud , a new offering designed to help companies create a “skills ontology” that discovers the skills (and skill gaps) in your workforce. Wh...
https://joshbersin.com/2020/01/workday-skills-cloud-a-big-idea-with-much-more-to-come/
The market for corporate training and education (including onboarding, leadership development, and compliance) is well over $240 billion around the world, and as much as 14% of this goes into tec...
https://joshbersin.com/2019/12/the-war-for-corporate-learning-platforms-gets-hotter/
Every year I talk with hundreds of HR technology companies, visit hundreds of clients, and embark on many case studies about new ideas and solutions. And one thing is crystal clear: it is imposs...
https://joshbersin.com/2019/12/hr-technology-market-2020-report-now-available/
There’s no question we’re going to spend a lot of time in 2020 talking about the Future of Work, I’m getting asked about it constantly. As I get ready to publish our prescriptions for t...
https://joshbersin.com/2019/12/performance-and-rewards-in-the-future-of-work/
Happy holidays everyone, I will soon be publishing my predictions and prescriptions for 2020, but in the meantime I wanted to share something different. In the interest of helping our global comm...
https://joshbersin.com/2019/12/how-i-stay-up-on-the-world-josh-bersins-reading-list-for-2020/
Today Degreed, one of the leading providers of Learning Experience Platforms, announced its acquisition of Adepto, a London-based provider of contract and gig work systems. The company positions ...
https://joshbersin.com/2019/12/degreed-acquires-adepto-the-lxp-showdown-begins/
As many of you know, the HR Tech space got pretty hot and exciting this year. Workday and ServiceNow each grew at over 30%, SAP acquired Qualtrics for $8 billion, ADP launched its NextGen HCM, ...
In software development, there is a concept of the “full-stack engineer, ” someone who knows hardware, operating system, database, applications, user interface, design, and mobile applicatio...
https://joshbersin.com/2019/11/the-full-stack-hr-professional/
I’ve spent the last few weeks flying around the world talking with HR organizations about their various HR tech strategies and there’s a lot going on. Almost every major company I talk with i...
https://joshbersin.com/2019/11/hr-technology-the-dirty-little-secret/
I’ve been hearing about “employee experience” everywhere. Almost every software vendor, HR consulting firm, and HR executive is trying to figure it out. Why? Because the concept is very b...
https://joshbersin.com/2019/11/which-parts-of-employee-experience-really-matter-most/
One of the hottest topics in business today is upskilling, reskilling, and redefining jobs for the future of work. It’s so rampant that 34% of CEO s now rate it one of their “top three threat...
https://joshbersin.com/2019/10/lets-stop-talking-about-soft-skills-theyre-power-skills/
For years leaders have grown their companies by issuing the demand “go out and hire someone who knows how to do this!” This approach leads HR departments and hiring managers to retain expensi...
https://joshbersin.com/2019/10/build-vs-buy-the-days-of-hiring-scarce-technical-skills-are-over/
This week I’m in Paris at the Unleash HR Tech conference and I was having dinner with a large room of HR executives, hosted by ServiceNow and Deloitte. The person next to me handed me his phone...
This week was Workday Rising, the annual confab of 14,000+ Workday customers, partners, and fans. And as always, it met expectations. Not only did Jerry Seinfeld remind us that “we’ve lost in...
https://joshbersin.com/2019/10/workday-fires-a-cannon-into-the-hr-technology-market/
I hate buzzwords, and the word “human” seems to have become the next buzzword in HR. But after a two-day senior CHRO Summit we just completed with the UC Berkeley Haas Business School , I...
https://joshbersin.com/2019/10/the-new-role-of-chro-making-work-more-human/
Corporate training and development has been through quite a journey. Twenty years ago companies built physical universities (GE’s Crotonville, Accenture St. Charles ), hired faculty and colleg...
https://joshbersin.com/2019/10/the-capability-academy-where-corporate-training-is-going/
A year ago I wrote a controversial article about ADP’s new core HCM system, code-named Lifion . Well here it is a year later, and it looks like ADP has done it. The company’s next-generation ...
https://joshbersin.com/2019/09/why-adps-next-gen-hcm-is-a-disruptive-force-in-hr-technology/
Over the last two years I’ve written a lot about the new trend toward corporate “Learning in the Flow of Work .” Well, it’s picking up speed. First, as I describe in the video below , t...
https://joshbersin.com/2019/09/learning-in-the-flow-of-work-now-available-for-hr/
This week IBM launched a significant study which looks at the real skills business leaders need over the next three years, and the results will surprise you. The research, which included surv...
It’s Fall again and I’m finishing up my biggest-ever report on HR Technology: The HR Tech 2020 Disruptions Study . This comprehensive study is done in partnership with LRP, the producers...
https://joshbersin.com/2019/08/hr-technology-2020-disruption-ahead/
Last week there was a lot of press about the Business Roundtable’s new manifesto , proclaiming that business’s role is to help all of society, not just shareholders. While it reads well, it�...
https://joshbersin.com/2019/08/the-business-roundtable-manifesto-what-should-ceos-do/
I don’t need to remind you of the importance of diversity, inclusion, and fair treatment at work. Not only has the #metoo movement made HR and business leaders take notice, the problem seems to...
I just returned from a trip to India, one of the world’s fastest-growing economies . While the actual numbers are being adjusted, India is growing at almost twice the rate of the US, and is lik...
https://joshbersin.com/2019/08/update-on-hr-in-india-one-of-the-worlds-fastest-growing-economies/
Over the last few months, I’ve talked with dozens of HR leaders about their talent challenges and the need to transform HR. Companies are redesigning roles and reskilling teams , working to imp...
https://joshbersin.com/2019/07/hr-in-the-age-of-ai-lots-of-change-ahead/
Over the last ten years, we’ve seen a lot of digital business disruption. Amazon disrupted Wal-Mart. PayPal disrupted Visa. Tesla disrupted GM and Ford. And Facebook and Google disrupted just a...
The HR technology market is clearly on fire. As I described in the report HR Technology Disruptions 2019 , more than $2 billion of Venture Capital and other equity was invested in the market last...
https://joshbersin.com/2019/07/are-we-really-getting-value-from-all-the-hr-software-we-buy/
The market for leadership development solutions is enormous: more than $14 billion is spent by corporations and there are more than 70,000 books and videos on the topic. When we ask companies abo...
https://joshbersin.com/2019/07/why-leadership-development-feels-broken-and-how-were-fixing-it/
The enormous market for training and learning tools is very fragmented. Today there are more than 200 LMS vendors, more than 30 LXP vendors, and thousands of vendors who build collaboration tools...
https://joshbersin.com/2019/06/learning-technology-evolves-integrated-platforms-are-arriving/
We just finished a significant research study on the Alternative Workforce , and it was a real eye-opener. Not only do almost 40% of Americans now have part-time or contingent jobs , but almost 2...
https://joshbersin.com/2019/06/the-pixelated-workforce-a-job-for-almost-everyone/
One of the most disruptive changes in the world of work is the new way we manage our careers. Only a few decades ago people relied on their employers for a career, and we more or less trusted our...
https://joshbersin.com/2019/06/career-management-goes-mission-critical-and-its-all-about-to-change/
Over the last decade we have been obsessed by the role of Millennials at work. They’re more demanding. They want more development. They keep changing jobs. > Promote me faster! Give me ...
https://joshbersin.com/2019/06/the-distressing-story-of-age-in-the-workforce/
As I talked about in the article From Talent Management To Talent Experience , the market for corporate talent management software has changed. Companies are no longer happy with end-to-end tal...
In today’s skills-based economy, people want to learn faster than ever. More than $200 billion is now spent on various forms of workplace training and the volume of content is massive. There ar...
https://joshbersin.com/2019/05/the-power-of-collaborative-learning-more-important-than-ever/
I just returned from Singapore where I had the opportunity to meet with many of Asia’s senior HR leaders. This is a geography where digital business has thrived, with companies like Grab (topp...
https://joshbersin.com/2019/05/agile-in-hr-has-arrived-and-its-growing-fast/
This one-hour course, developed in partnership with LinkedIn Learning, will teach you how to make People Analytics a huge success in your company. How to get started with people analytics by J...
https://joshbersin.com/2019/05/introduction-to-people-analytics-free-course-now-available/
AI and People Analytics have taken off. As I’ve written about in the past , the workplace has become a highly instrumented place. Companies use surveys and feedback tools to get our opinions, n...
https://joshbersin.com/2019/05/the-ethics-of-ai-and-people-analytics-four-dimensions-of-trust/
The role of Human Resources is more important than ever. This year more than two-thirds of CEOs believe talent is their #1 business problem and a myriad of new issues have emerged. Organizations...
https://joshbersin.com/2019/05/introducing-the-josh-bersin-academy/
Have you noticed how many interesting new HR software companies we have? There’s a reason. The craze for “integrated talent management systems” is ending, now replaced by a market for “...
https://joshbersin.com/2019/04/is-integrated-talent-management-over-yes-let-talent-experience-reign/
The employee engagement and feedback tools market has been explosive. As I wrote about in Feedback is the Killer App , giving employees the ability to express their opinions has transformed the w...
https://joshbersin.com/2019/04/employee-engagement-3-0-from-feedback-to-action/
We live in a strange time. 46% of citizens around the world believe the system is failing, fewer than 50% trust their government , and income inequality continues to grow. In California, where I ...
https://joshbersin.com/2019/03/corporate-citizenship-redefined-trust-inclusion-and-responsibility/
I just finished a week of meetings discussing HR Technology and the Employee Experience and I want to give you some thoughts. This topic is enormously important, and it’s actually harder than i...
The learning experience platform (LXP) market is growing up fast. Only a few years ago startup companies like Pathgather, Degreed , and EdCast pioneered the idea of a platform to make corpora...
Let’s face it, the paradigm of email is broken. Research shows that employees spend over 20% of their time on messages unrelated to their jobs , and in most companies, the email system has beco...
One of the biggest trends in employment is finding ways to make work easier. In this hot job market employees are quitting their jobs in record numbers, and studies show that the voluntary turno...
https://joshbersin.com/2019/02/the-employee-experience-platform-a-new-category-arrives/
EdCast, one of the leading providers of Learning Experience Platforms, just announced the acquisition of Leapest , a fast-growing provider of learning marketplace content and technology with 1,60...
Today Culture Amp, one of the leading providers of employee engagement tools, announced the acquisition of Zugata , an innovative AI-based peer-to-peer development platform. What does this real...
https://joshbersin.com/2019/01/culture-amp-acquires-zugata-employee-feedback-market-gets-hotter/
As an experienced technology and HR analyst, I’m always a little skeptical about new tools. In the case of Virtual Reality (VR), I played around with the cardboard VR from the New York Times , ...
We all know how automation, AI, and digital tools have changed our jobs. We spend more than a quarter of our time on e-mail , we have to juggle dozens of passwords, and we spend more than four ho...
https://joshbersin.com/2019/01/want-to-make-more-money-join-the-hybrid-jobs-revolution/
Today the annual spending on healthcare in the US has surpassed $3.5 Trillion and is growing at 5.5 percent per year . In fact, healthcare now represents 17% of our economy and amounts to over $1...
https://joshbersin.com/2019/01/health-tech-meets-hr-tech-making-lives-work-and-businesses-better/
In all my years as an analyst and consultant in the world of HR, there’s one thing I’ve learned: the economy impacts workforce strategies more than almost anything else. And this year, in 201...
https://joshbersin.com/2018/12/a-new-economy-in-2019-what-hr-can-do-to-help/
Over the last few months, I’ve been spending time with Microsoft, and the company is doing some interesting things in the HR Tech space. In this article I’d like to give you some background, ...
https://joshbersin.com/2018/12/guess-whos-looking-at-the-hr-tech-market-microsoft/
There’s a lot going on in the corporate learning market this year. Micro-learning, learning in the flow of work , virtual reality, and much more. And to add fuel to the fire, HR and business le...
https://joshbersin.com/2018/12/corporate-learning-in-2019-three-things-to-do/
Over the last few years we’ve talked extensively about the alternative workforce; contract, contingent, gig, and crowd-sourced workers. Well, we now know that this workforce is bigger than you ...
https://joshbersin.com/2018/12/the-alternative-workforce-it-isnt-so-alternative-any-more/
Several months ago I started writing about Learning in The Flow Of Work , an idea based on many trends in the workforce today . (video details below.) Well, I want to give you an update: a lot of...
https://joshbersin.com/2018/11/learning-in-the-flow-of-work-arriving-now/
I can’t tell you how many meetings I’ve had talking with companies about changing their performance management process. Going back to 2015 articles were written by people like Marcus Bucking...
This week was a big one in the world of enterprise software: SAP announced plans to acquire Qualtrics , a fast-growing scrappy provider of survey and feedback software, for $8 billion. And this w...
https://joshbersin.com/2018/11/why-did-sap-pay-8-billion-to-acquire-qualtrics/
I’ve been studying HR and L&D for almost 20 years now, and I constantly get the question “how do you compute the ROI of learning?” I get tired of answering this question, so I often turn ...
https://joshbersin.com/2018/11/corporate-learning-does-drive-happiness-productivity-too/
Here is a brand new video of my presentation on the topic, delivered at LinkedIn Talent Connect this Fall.... Read more» The post Learning In The Flow Of Work: What It’s All About appeared...
https://joshbersin.com/2018/11/learning-in-the-flow-of-work-what-its-all-about/
One of the most important things companies do is hire people, and it’s still a bit of a black art. Most companies look at candidates job history, they call references, they give them tests, and...
https://joshbersin.com/2018/11/ai-comes-to-recruiting-will-interviews-go-the-way-of-the-dinosaur/
I just finished six weeks of international travel so I’ve been spending a lot of time thinking about sleep, exercise, and diet. (Yes I’m taking good care of myself, but it does really take an...
https://joshbersin.com/2018/10/well-being-around-the-world-hr-departments-are-jumping-into-action/
On the heels of LinkedIn’s acquisition of Glint , which lights a bonfire under the engagement market, I want to talk about something entirely different: Humu . Humu is the first behavioral chan...
https://joshbersin.com/2018/10/employee-engagement-3-0-humu-launches-nudge-engine/
We all spend an inordinate amount of time at work communicating with others. And we each have our little tricks. Some of us respond so fast it’s like a real-time system; others wait and do it w...
https://joshbersin.com/2018/10/what-emails-reveal-about-your-performance-at-work/
This week at the LinkedIn Talent Connect conference, LinkedIn announced a groundbreaking move: plans to acquire Glint , one of the market leaders in employee engagement solutions. Glint, which ...
https://joshbersin.com/2018/10/linkedin-to-acquire-glint-major-move-in-employee-engagement-market/
Several years ago, as I saw the rapid growth of platforms like Degreed, EdCast, and Pathgather , I coined the phrase “Learning Experience Platforms,” and the name really stuck. Today this pro...
https://joshbersin.com/2018/09/the-learning-experience-platform-lxp-market-expands/
Most of you probably think ADP is kind of an old payroll company, focused primarily on small businesses. Boy, are you wrong. ADP, in fact, is the world’s first ever cloud-based HCM company (t...
https://joshbersin.com/2018/09/adp-unveils-one-of-the-most-exciting-hcm-systems-ive-seen-and-more/
I’m at the US HR Technology Conference this week (over 9,000 attendees) and spending time with dozens of technology providers and HR leaders and I want to highlight the theme of my keynote on ...
https://joshbersin.com/2018/09/hr-in-the-flow-of-work-a-new-paradigm-has-arrived/
This week I had the opportunity to spend a few days in Tokyo, speaking at the BizReach (a fast-growing recruitment platform in Japan) Future of Work Summit. As I met with a variety of CHROs and ...
https://joshbersin.com/2018/09/talent-management-in-japan-a-different-perspective/
Corporate diversity and inclusion is a very hot topic. It comes up in almost every client I visit. Why? With the #metoo movement, #blacklivesmatter, and a continuous political discussion about in...
https://joshbersin.com/2018/08/diversity-and-inclusion-is-a-business-strategy-not-an-hr-program/
The HR technology marketplace is fascinating. With more than 12 million companies in the US alone (employing more than 160 million people), the payroll market alone is over $1.7 trillion in spend...
https://joshbersin.com/2018/08/hr-technology-for-2019-hr-in-the-flow-of-work/
Recently I had the opportunity to join the O’Reilly Foo Camp , where around 150 leading technologists, academics, economists, and business innovators come to talk about the future of technology...
https://joshbersin.com/2018/08/the-ethics-of-ai-its-much-trickier-than-you-think/
This week LinkedIn released a fascinating study that shows how many of us tend to “sleepwalk” through our careers. As the research shows, almost one in four Americans are drifting along in t...
https://joshbersin.com/2018/08/career-sleepwalking-can-be-bad-for-your-health-what-should-you-do/
India is an amazing country. I just spent a week there meeting with clients and talking at the PeopleMatters HR Tech 18 conference and came home excited and invigorated. In this article let me...
Since the acquisition of Lynda.com in 2015, LinkedIn has become a tidal wave in corporate learning. It feels like they’re going everywhere, and you don’t want to get in the way. If you go b...
This week I have the opportunity to speak at the PeopleMatters TechHR 2018 Conference in Delhi, and I’m going to introduce a topic I’ll be speaking about at other conferences this fall: an...
https://joshbersin.com/2018/07/an-entirely-new-world-of-hr-technology-hr-in-the-flow-of-work/
As I described in an article a few weeks ago, innovation in performance management reigns . The annual appraisal is going the way of the dinosaur and almost every company I talk with is focusing ...
https://joshbersin.com/2018/07/pm-market-shakes-acquires-highground/
It’s hard to keep up with all the AI acquisitions taking place these days, as over $10.8 billion was invested in AI startups in 2017 alone . Everywhere I look I find software companies developi...
There’s nothing that excites a CEO or CHRO more than being listed on a “Best Place to Work” list. These lists, which are being published by more companies every year, seem to have something...
As I’ve described in several articles over the last few weeks, the Learning Experience Platform (LXP) market is growing rapidly . This market is now over $200M in size , growing at over 100% ...
https://joshbersin.com/2018/07/edcast-expands-the-lxp-market-with-focus-on-global-upskilling/
This economic cycle is really setting records. We’ve had almost ten years of US economic growth, the unemployment rate is at a 30 year low (it is expected to go lower), and every few days I hea...
https://joshbersin.com/2018/07/the-ugly-side-to-todays-low-unemployment-rate/
One of the most fundamental and difficult parts of management (and HR) is how we do performance management. As I’ve written about for years, this is a highly strategic process in companies and ...
https://joshbersin.com/2018/07/continuous-performance-management-innovation-reigns/
It isn’t every day that an industry analyst gets to go behind the scenes of an iconic and controversial company, but this week I had that chance. Invited by the HR and corporate learning team, ...
https://joshbersin.com/2018/06/my-day-at-telsa-what-i-learned/
Hype and expectations for AI are now sky high. We will soon be talking to our computers; drones will deliver our groceries; our cars will drive themselves; and most white collar workers will be...
Today Degreed , one of the pioneering vendors of Learning Experience Platforms (LXP), announced plans to acquire Pathgather , another innovator in this space. This acquisition gives Degreed clea...
CornerstoneOnDemand is one of the most successful cloud vendors in the market for integrated talent and learning management software. The company was founded in 1999 and over the last 20 years h...
https://joshbersin.com/2018/06/cornerstoneondemand-momentum-is-rising/
The corporate training market is over $200 billion around the world and it’s going through a revolution. While we often think of training as programs or courses, a new paradigm has arrived, on...
https://joshbersin.com/2018/06/a-new-paradigm-for-corporate-training-learning-in-the-flow-of-work/
Last week the Bureau of Labor Statistics announced that there are now as many job openings as their are unemployed Americans (6.6 million). In many ways this is an amazing feat, one which would ...
https://joshbersin.com/2018/05/there-is-now-a-job-for-everyone-who-wants-one-what-does-this-mean/
Today the US unemployment rate dropped to 3.9% . I cannot overstate how important this is as we consider recruitment, training, and HR strategies. The work we do in recruiting, employment bran...
... Read more» The post How Has HR Changed In The Last 10 Years? My Interview with Jack Altman from Lattice. appeared first on JOSH BERSIN .
After a year of research and another enormous survey of business and HR leaders around the world, we just released the Deloitte Human Capital Trends 2018 , entitled “The Rise of the Social Ent...
https://joshbersin.com/2018/04/the-rise-of-the-social-enterprise-a-new-paradigm-for-business/
(This is part 3 in our series, creating the Simply Irresistible Organization, click here for part 1 or part 2 ) As our Simply Irresistible Organization™ model shows (see below), there are fi...
https://joshbersin.com/2018/03/becoming-irresistible-part-3-a-positive-work-environment/
The new world of work can be complex, difficult, and unproductive. In this video I discuss HR’s Essential Role in the New World of Work, presented at the HRD Summit in the UK in early 2018. ...
https://joshbersin.com/2018/02/hrs-essential-role-in-the-new-world-of-work/
As I describe in the article “Agile Organization Models Are Going Mainstream ,” we are now seeing an accelerating shift in organizational structure toward what we call a “network of teams.�...
https://joshbersin.com/2018/01/agile-organization-models-are-going-mainstream/
I’ve been studying People Analytics for almost 20 years now and this world has really changed. In this article I’d like to give you some insights on the explosive growth, and explain some ...
https://joshbersin.com/2017/12/people-analytics-here-with-a-vengeance/
As our Simply Irresistible model shows below, there are five essential elements of employee success: meaningful work, supportive management, a humane work environment, growth opportunities, and t...
https://joshbersin.com/2017/12/becoming-simply-irresistible-part-2-supportive-management/
In our Simply Irresistible model for the employee experience (aka employee engagement), we describe five core drivers of employee success: meaningful work, supportive management, fantastic envir...
https://joshbersin.com/2017/11/becoming-irresistible-part-1-meaningful-work/
I’ve been an analyst following the HR Tech market for almost 20 years now, and this year things are changing faster than ever. In the report we just published, “HR Technology Disruptions for ...
https://joshbersin.com/2017/11/hr-technology-in-2018-ten-disruptions-ahead/
The world of work has been disrupted in ways I’ve never seen. We’re working many more hours (we’ve lost an entire week of vacation time since 2000 ), we feel overwhelmed (40% of US workers ...
https://joshbersin.com/2017/10/the-new-disrupted-world-of-work-seven-practices-for-high-impact-hr/
... Read more» The post Video: My Discussion with Greg Pryor from Workday about Careers and Learning appeared first on JOSH BERSIN .
Over the last decade, HR departments and businesses have become better at collecting data about people. We used to know employees’ ages, demographics, salary histories, performance ratings and ...
Over the last several years the corporate learning marketplace has been under stress. Video-based learning programs, free courses, MOOCs, and hundreds of high fidelity technical and professional ...
https://joshbersin.com/2017/06/a-new-world-of-corporate-learning-arrives-and-it-looks-like-tv/
Have you ever looked for a job? Of course you have. It’s a daunting process, and one which Google hopes to make easier than ever. The Bureau of Labor Statistics show that 20-24% of American...
https://joshbersin.com/2017/05/google-jobs-disrupting-the-recruiting-market/
One of the most challenging problems in business is matching the right person to the right job, and this goes on all the time. The Bureau of Labor Statistics show that 20-24% of Americans ch...
https://joshbersin.com/2017/05/google-for-jobs-disrupting-the-recruiting-market/
Harvard Business Review research shows that 70-90% of corporate acquisitions fail , often driven by an unclear strategy, lack of culture alignment, or poor execution on business integration. Wh...
https://joshbersin.com/2017/05/successfactors-by-sap-healthy-growth-and-continuing-innovation/
Over the last few months I’ve had a series of meetings with Chief Learning Officers, talent management leaders, and vendors of next generation learning tools. My goal has been simple: try to ma...
https://joshbersin.com/2017/03/the-disruption-of-digital-learning-ten-things-we-have-learned/
The digital world of work is here, and organizations are struggling to adapt. JPMorgan Chase & Co now uses software to perform the mind-numbing job of interpreting commercial loans , reducing 36...
New research (The Deloitte Millennial Survey ) shows that global citizenship is on the rise, and this trend is directly impacting business leaders and HR practices around the world. Here are t...
https://joshbersin.com/2017/02/new-research-global-citizenship-on-the-rise/
As I describe in the article “The HR Software Market Reinvents Itself ,” we have entered a new world in the $14 billion market for HR software and tools. While many large organizations have m...
Why we must be so careful about where we spend our time… > “As William James observed, we must reflect that, when we reach > the end of our days, our life experience wil...
https://joshbersin.com/2016/11/why-we-must-be-so-careful-about-where-we-spend-our-time/
This keynote highlights “The Future of Work” and explains why this is a topic about people and organizations, not machines. Would love your comments.... Read more» The post Future of Wo...
This week we publish our HR Technology Disruptions for 2017 , and I expect to see some radical changes in the year ahead. Let me summarize the highlights here, and I encourage you to read the 50 ...
https://joshbersin.com/2016/10/hr-technology-in-2017-disruption-ahead/
The Learning Management Systems (LMS) marketplace is over $3 billion in size, and includes hundreds of platforms to help companies manage all aspects of their employee training. The problem is th...
https://joshbersin.com/2016/09/workday-launches-learning-brings-video-to-the-enterprise/
I recently had the opportunity to speak at the Singularity University Summit in San Francisco on The Future of Work. After months of research on the topic, reading dozens of books and articles...
https://joshbersin.com/2016/09/the-future-of-work-its-already-here/
I just finished an amazing week in India, including a speech at a major HR Technology conference in Delhi. As many of you may know, India is now the second largest internet market and the HR c...
https://joshbersin.com/2016/08/the-new-digital-world-of-work-how-it-is-changing-hr-in-india/
We just completed a detailed analysis of Glassdoor data among more than 6,000 companies and 2.2 million employees and I wanted to share a few important findings. If you consider “Would you rec...
The $14+ billion marketplace for HR software and platforms is reinventing itself. Fueled by mobile apps, analytics, video, and a focus on team-centric management, we are seeing a disruptive chan...
https://joshbersin.com/2016/07/the-hr-software-market-reinvents-itself/
I’ve been studying the use of analytics in HR and L&D for almost 20 years, and it has been a fun but frustrating space. While many have believed in data as a critical part of HR and L&D, most o...
https://joshbersin.com/2016/07/people-analytics-market-growth-ten-things-you-need-to-know/
> “You can’t manufacture time.” I recently had a half day meeting with several of the leading HR leaders in Silicon Valley and after many hours of discussion about the future of work, ...
Over the last year we’ve been doing a lot of research on organizational design. Our newest research shows that 92% of companies are trying to redesign their teams to increase speed and agility...
We just finished our 9th annual research conference, IMPACT 2016 , and I was once again inspired by the innovation, passion, and sharing among the 600 or so people who joined us. This year’s co...
https://joshbersin.com/2016/04/different-by-design-the-fabric-of-the-new-organization/
For many years I’ve been travelling around the world giving speeches and discussions on the future of corporate learning. One of the points I point out is the fact that today learning is part o...
https://joshbersin.com/2016/04/the-learning-curve-is-the-earning-curve/
(I dont typically blog about topics like this, but I feel guilty that I”m not responding to emails fast enough so I wanted to get this off my chest.) We still don’t seem to have figured out...
https://joshbersin.com/2016/04/email-my-friend-you-have-led-me-astray/
One of the most disruptive changes we’ve seen in business over the last decade is the end of the traditional “career.” People used to join companies for life: we would look for a great co...
https://joshbersin.com/2016/04/reinventing-the-career-what-should-organizations-do/
We just launched one of the world’s largest studies of people challenges in business, Deloitte Human Capital Trends 2016 , and the results were striking. Among the 7,000+ companies who responde...
https://joshbersin.com/2016/03/the-new-organization-different-by-design/
2016 will bring dramatic changes in the world of Human Resources, Learning, Talent Management, and HR technology. Our latest report, Bersin by Deloitte Predictions for 2016 , discusses ten predi...
https://joshbersin.com/2016/01/the-bold-new-world-of-talent-predictions-for-2016/
The folks at Class Central just released their data on the growth of online courses (MOOCs) in 2015 and the data is amazing. More than 35 MILLION PEOPLE enrolled in online courses this year, dou...
https://joshbersin.com/2015/12/the-use-of-moocs-and-online-education-is-exploding-heres-why/
With all the press we read about diversity, inclusion, women in leadership, and the need to be open minded about religious and cultural differences, one might ask “is this the year of diversi...
https://joshbersin.com/2015/12/why-diversity-and-inclusion-will-be-a-top-priority-for-2016/
Over the last few years a lot has been written about making jobs “purposeful.” Reid Hoffman just posted an article about the importance of purpose, and described how LinkedIn creates purpo...
https://joshbersin.com/2015/11/purpose-at-work-it-comes-from-within/
It’s HR Technology season, and once again vendors are introducing amazing and disruptive new technologies in all areas of HR. I developed our “Ten Big Disruptions ” report again this year...
https://joshbersin.com/2015/10/hr-technology-for-2016-ten-disruptions-on-the-horizon/
A shoe just dropped in the talent management marketplace. Workday introduced Workday Learning, the company’s new solution for learning management (LMS), career development, video content shar...
https://joshbersin.com/2015/10/workday-introduces-learning-a-fresh-approach-to-the-lms-market/
As the economy grows and the job market gets hotter, employee engagement and retention has become a top priority. As I discuss in Why Culture the Hottest Topic in Business Today , CEOs are bendi...
https://joshbersin.com/2015/09/a-new-market-is-born-employee-engagement-feedback-and-culture-apps/
All over the world companies are trying to find new ways to change their performance management practices to improve employee engagement, performance, and development. Many are eliminating perf...
For more than 35 years Oracle has been a player in the software market. Founded in 1977 as a database and technology company, Oracle is now one of the largest players in all areas of business ...
In our research during the Human Capital trends 2015 project, we found that while more than 2/3 of the companies we talked with are dealing with “the overwhelmed employee,” a similar number ...
https://joshbersin.com/2015/06/the-simplification-of-work-what-is-hrs-role/
Bill Kutik and I sat down and discussed disruptions in corporate learning – why learning technology, video, and advanced learning strategies are becoming one of the hottest topics in business, ...
In early May I attended the CornerstoneOnDemand (CSOD) customer conference and this year the company introduced several important new offerings. As an introduction, CornerstoneOnDemand is o...
The world of Information Technology has changed dramatically in the last 20 years. Decades ago, Information Technology (IT) was considered a creative and strategic profession. These individuals ...
https://joshbersin.com/2015/05/is-it-a-profession-in-crisis-why-it-professionals-feel-left-out/
We just finished our 8th annual IMPACT research conference in Florida, and our theme was Bold HR – pushing the envelope on talent and HR practices, reinventing what we do, and starting with a...
https://joshbersin.com/2015/05/the-four-keys-to-bold-hr-lessons-for-the-year-ahead/
This week we are hosting our annual IMPACT conference , our 8th year. While I don’t want to give away the secrets of my keynote, the theme is what we call Bold HR: giving HR the freedom and c...
https://joshbersin.com/2015/04/bold-hr-theme-which-is-here-to-stay/
One of the most interesting and challenging issues for organizations around the world is “how to build a world-class HR team?” Of course the subtext is “how to build world-class HR skills?�...
https://joshbersin.com/2015/04/why-great-hr-professionals-are-like-master-carpenters/
Last month Saba, a pioneer in the market for enterprise learning and talent management systems , held its annual customer conference (more than 700 learning and HR professionals attended). I...
https://joshbersin.com/2015/04/update-on-saba-turnaround-in-the-making/
We just published the major study Deloitte Global Human Capital Trends 2015 , and the results are striking. Today, driven by shifts in both work ethos and the transparency of the job market, em...
I had a meeting with a client last week and we were talking about their learning strategy, content infrastructure, and the need to build an overall end-to-end culture of development. During the c...
https://joshbersin.com/2015/03/emergence-of-the-self-developing-organization/
THE EPIC SHIFT: AWAY FROM “TALENT” AND NOW FOCUS ON “PEOPLE.” TALENT SCARCITY IS STILL A PROBLEM, BUT ENGAGEMENT, EMPOWERMENT, AND ENVIRONMENT ARE NOW THE REAL ISSUES COMPANIES FACE. Fo...
https://joshbersin.com/2015/01/why-people-management-is-replacing-talent-management/
New research released this week (The Bersin by Deloitte 2015 HR Factbook ) shows a 4% year-to-year increase in HR spending in the US in 2014, a significant increase in this $400+ billion marketpl...
This year our Predictions for 2015 has some hard-hitting new ideas to consider – in this article I will give you some highlights, and you can download the report here . TOP LINE: ENORMOUS CH...
THE EPIC SHIFT: AWAY FROM “TALENT” AND NOW FOCUS ON “PEOPLE.” TALENT SCARCITY IS STILL A PROBLEM, BUT ENGAGEMENT, EMPOWERMENT, AND ENVIRONMENT ARE NOW THE REAL ISSUES COMPANIES FACE. Fo...
https://joshbersin.com/2014/12/is-corporate-talent-management-dead/
I recently completed a tour of Asia (Singapore, Hong Kong, Tokyo) and met with dozens of Human Resources and business leaders. It was a fascinating trip and I want to share a few thoughts. 1....
https://joshbersin.com/2014/11/leadership-and-talent-challenges-in-asia-its-different/
Workday Introduces Predictive Analytics: Workday Insights Applications The market for corporate talent analytics has gotten red hot in the last two years. Almost every major organization we ta...
https://joshbersin.com/2014/11/the-talent-analytics-market-heats-up-with-new-cloud-offerings/
The HR technology landscape, which is now more than a $15 billion market in software, is exploding with growth and innovation. We are tracking more than 100 new startups in social and referral...
https://joshbersin.com/2014/11/the-top-10-disruptions-in-hr-technology-ignore-them-at-your-peril/
A very interesting Careerbuilder survey just found that the majority of employees do not want to be managers. This research, which surveyed over 3,600 employees, found that only 40% of men and 2...
https://joshbersin.com/2014/09/yes-its-perfectly-ok-not-to-be-a-manager/
This week I attended three client conferences – SuccessFactors Successconnect , the Achievers Customer Experience , and the Glassdoor Employment Brand Summit . All three of these companies are ...
https://joshbersin.com/2014/09/update-on-successfactors-achievers-and-glassdoor/
One of the buzzwords we often use in the talent world is “strategic HR.” Given all the administrivia which HR people do, is it really possible for HR to be “strategic?” If so, what does ...
https://joshbersin.com/2014/09/putting-the-strategic-into-strategic-hr-and-management/
We just released our newest research on the corporate Learning Management Systems market and the numbers are astounding. The market is well over $2.5 billion and grew by over 21% this year. T...
https://joshbersin.com/2014/08/the-red-hot-market-for-learning-management-systems/
These predictions were recorded in the summer of 2014 and discuss our top 10 predictions for HR, talent, and learning in the coming year. For more details please download our 2014 Predictions R...
https://joshbersin.com/2014/08/video-predictions-for-hr-in-the-coming-year-1-5/
I recently read a wonderful article in The Economist entitled Decluttering the Company and it reminded me of the tremendously important job we have to simplify business at all levels. Well ...
https://joshbersin.com/2014/08/simplify-the-decluttering-of-human-resources/
I probably read more than one hundred human resources, leadership, and business books a year (e-readers are amazing) and I rarely have time to review them. Most are great books in many ways. (I�...
https://joshbersin.com/2014/08/the-alliance-a-manifesto-for-21st-century-talent-management/
Over the years I’ve read article after article about what’s wrong with Human Resources. The most famous was “Why I Hate HR ” published in 2005 in Fast Company, followed by many blogs o...
https://joshbersin.com/2014/08/why-we-hate-hr-its-often-a-problem-of-hr-professional-development/
I just completed a fascinating radio interview with two IT leaders discussing how to retain and manage a highly technical workforce. How do you, as a leader, develop a highly engaged technica...
https://joshbersin.com/2014/07/how-do-you-attract-engage-and-manage-a-technical-team/
The market for corporate talent management software continues to surge. CornerstoneOnDemand just announced 39% YTY growth in revenues, and our discussions with Saba, SumTotal Systems, SAP, Orac...
https://joshbersin.com/2014/07/the-talent-management-software-grows-and-expands/
In 2014 the world of Talent, Leadership and HR will undergo dramatic change. (Download our 66 page Predictions Report here .) The economy will accelerate its growth. Global growth will cr...
I just finished two weeks in Europe and attended the iRecruit Conference in Amsterdam. In addition to talking with many talent acquisition leaders and vendors, we previewed the findings of our ...
https://joshbersin.com/2013/07/high-impact-talent-acquisition-european-edition/
I’ve had the opportunity to study talent management, training, and human resources for more than fifteen years now. And after talking with literally hundreds of companies, leaders, and specia...
https://joshbersin.com/2013/03/the-craft-of-human-resources/
Over the last ten years the learning technology industry has undergone radical change. With a flurry of acquisitions and many new technologies now available for learning, it is increasingly diffi...
https://joshbersin.com/2013/03/the-ever-changing-state-of-the-learning-technology-industry/
I’m excited to announce that Bersin & Associates has become BERSIN BY DELOITTE. Our business is now a growing enterprise within Deloitte, a global professional services firm. As part of De...
https://joshbersin.com/2013/01/bersin-associates-becomes-bersin-by-deloitte/
We just completed the brand new version of our enduring research, The High-Impact Learning Organization (HILO). This research, which involves several years of effort, uncovered some groundbrea...
https://joshbersin.com/2012/09/the-new-best-practices-of-a-high-impact-learning-organization/
Social networking tools have transformed our lives. Facebook , Twitter , Google+, Pinterest (read my commentary about Pinterest here ), Reddit , and many others have significantly changed the w...
https://joshbersin.com/2012/07/social-tools-collide-with-talent-management-software/
Am I a girl? I love Pinterest. Whenever a new website enters the market I try to figure it out. It took me a while to figure out Twitter, and I still don’t like Facebook (I dont like sharing...
I’m excited to announce that this week we launched our Employee Recognition research , a program we started early last year. As I’m sure you know, organizations around the world are suffer...
This week ADP , the largest HR company in the world, introduced its integrated talent management solution (and its own learning management system). This announcement has the potential to signifi...
https://joshbersin.com/2012/05/adp-rocks-the-talent-management-market-with-new-integrated-solution/
The HR analytics market has gotten white hot. With all the HR and talent management software out there, companies are now starting to invest very heavily in their HR analytics strategies. (For ...
https://joshbersin.com/2012/05/successfactors-unwraps-turbo-charged-hr-analytics-solution/
Despite the recent acquisitions of Taleo by Oracle and SuccessFactors by SAP, the talent management software market is far from mature. Today SilkRoad , one of the more quiet (not for long) tale...
https://joshbersin.com/2012/05/flying-under-the-radar-silkroad-raises-35m-in-round-c/
Looking for a job is like playing the dating game: you’re like a lover looking for the best mate, and the employer is playing the same game in reverse. ( The Dating Game , a TV show in the ...
https://joshbersin.com/2012/05/making-the-job-search-work-the-science-of-fit/
Another amazing quarter from LinkedIn: revenues of $188.5 Million, up 101%, with the “hiring solutions” business now driving $102.6 Million or 54% of company revenue. LinkedIn’s revenues i...
https://joshbersin.com/2012/05/blowout-quarter-at-linkedin-now-the-talent-acquisition-machine/
The topics of BigData in HR is white hot. This week we launched our BigData in HR research study, which describes precisely how world-class organizations build high performing talent analytic...
https://joshbersin.com/2012/04/new-research-bigdata-in-hr-as-huge-opportunity/
BigData is Big News. Splunk , a company that uses BigData technology to analyze huge amounts of customer and transaction data, just went public with a valuation at 28X revenue ($3.2 billion )....
https://joshbersin.com/2012/04/what-the-splunk-ipo-says-about-bigdata-in-hr/
Today’s workforce has changed tremendously. It’s younger, more specialized, looking for better work… and it’s virtual. By the year 2014, 47% of US workers will be under the age of 35...
https://joshbersin.com/2012/04/why-you-should-love-your-virtual-workforce/
IMPACT 2012 was amazing this week. For those of you who couldn’t make it, let me give you a few highlights: The conference theme was “Building Business Agility” – and throughout the ...
IMPACT 2012 is only ten days away. If you want to get excited, take a look at these five videos of some of our upcoming presenters. Only a few seats left, sign up now ! David Kuhl Senior Vic...
https://joshbersin.com/2012/03/video-of-speakers-at-impact-2012-only-ten-days-away/
In preparation for our IMPACT Annual Research Conference in April, I have been actively studying our research over the last year. What we have discovered (and I will be discussing this in deta...
https://joshbersin.com/2012/03/have-traditional-human-resources-practices-become-out-of-date/
This week Saba made two major announcements. First, the company introduced a bold new product offering, Saba PeopleCloud, an integrated new “work environment” which pulls together corporat...
https://joshbersin.com/2012/03/saba-announces-peoplecloud-and-acquisition-of-human-concepts/
We are all getting excited about our upcoming research conference IMPACT 2012: The Business of Talent® . There are seats left, but the conference will likely sell out (as it has in prior y...
https://joshbersin.com/2012/03/why-you-should-come-to-impact-on-april-10-13/
Today CornerstoneOnDemand announced the acquisition of Sonar6 , an innovative small provider of highly graphical performance review and succession management tools for small businesses. AN SM...
https://joshbersin.com/2012/03/cornerstone-acquires-sonar6-talent-management-for-smb/
This week SuccessFactors and SAP announced their integration plans . Simply stated, the combined companies plan to move all their strategic talent management investments from SAP HCM and Busine...
https://joshbersin.com/2012/02/saps-bold-move-with-successfactors-lots-of-work-to-do/
The talent management systems market has been under quite a bit of stress lately. In the last 90 days we have seen SAP’s acquisition of SuccessFactors , followed by Oracle’s acquisition of...
https://joshbersin.com/2012/02/the-integration-of-talent-management-systems-comes-to-forefront/
Last week LinkedIn reported amazing financials (stock jumped almost 20% in one day). The company reported 105% YTY growth in quarterly revenues to $167.7 Million, putting the company on a 201...
https://joshbersin.com/2012/02/linkedin-is-disrupting-the-global-recruiting-market/
I guess we saw this coming. Today Oracle announced plans to acquire Taleo, the largest provider of recruitment software, for $1.9 billion. The company positions this as part of Oracle’s strate...
Back in 2006 we had a dream of building a new type of industry recognition program that would use the rigor of our research to recognize leading L&D, HR, and talent management programs around th...
https://joshbersin.com/2012/02/lessons-from-the-best-2012-bersin-associates-learning-leaders/
This week Kenexa , one of the largest and most successful HR and talent acquisition consulting companies, announced the acquisition of Outstart, a pioneering company in the market for e-learning...
https://joshbersin.com/2012/02/kenexa-acquires-outstart-gets-serious-about-the-learning-market/
The LMS market remains very hot, and so does Facebook (below). Comments on both. This week Peoplefluen t (a $100M+ talent management software company, built from the combination of Authoria an...
The concept of a job, as we know it, is starting to go away. Over the last few years I’ve been speaking with many corporate business and human resource leaders and hearing a common theme: we...
https://joshbersin.com/2012/01/the-end-of-a-job-as-we-know-it/
SAP, the world’s largest application software company, just announced the best revenue and earnings growth the company has made in many years. The company’s quarterly revenues grew by 12% to...
https://joshbersin.com/2012/01/getting-bullish-on-sap-in-the-hr-marketplace/
Talent management makes money. If you are trying to build a business case for a corporate talent management program, here is some astounding data: Of the 700+ organizations we studied in 201...
https://joshbersin.com/2012/01/the-business-case-for-talent-management-steve-ballmer-agrees/
ARE YOU A GREAT INSTRUCTIONAL DESIGNER LOOKING FOR AN EXCITING NEW OPPORTUNITY? WOULD YOU LIKE TO HELP DESIGN CUTTING-EDGE, MARKET LEADING INSTRUCTIONAL CONTENT FOR A GLOBAL AUDIENCE? ARE YO...
https://joshbersin.com/2012/01/dream-job-for-world-class-instructional-designer-available/
Wow. After more than three years of decline in spending, corporate training budgets just jumped up 9.5% last year. (Just released, 2012 Bersin & Associates Corporate Learning Factbook® ). �...
https://joshbersin.com/2012/01/yikes-training-spending-is-up-9-5-highest-in-3-years-a-renaissance/
Late last year I attended two major talent and leadership conferences in Stockholm. At these events I had the opportunity to meet with various HR leaders at Electrolux, Ericsson, Logica, BT, Mae...
https://joshbersin.com/2012/01/we-are-greater-than-me-building-an-agile-organization/
We just completed a year-long research study on the customer experience with talent management software. Despite the sky-high market valuations for these companies and the growth rate of the ma...
https://joshbersin.com/2012/01/talent-management-software-vendors-get-a-c-in-customer-satisfaction/
Today Salesforce.com announced plans to acquire Rypple, a small but growing provider of social performance management software. In addition, the company announced plans to build out a set of hu...
Today I had a chat with Paul Sparta , the founder of Plateau and one of the key product leaders at SuccessFactors and now SAP . Paul, who’s current title is Chief Integration Officer, shar...
We all know that talent management is a hot topic in business today. SAP’s acquisition of SuccessFactors for $3.4 billion demonstrates how important this market is to businesses around the w...
This weekend SAP announced plans to acquire SuccessFactors for approximately $3.4 billion (almost 10X 2011 revenues). Just last week we delivered a webinar on trends in the Talent Management S...
https://joshbersin.com/2011/12/sap-to-buy-successfactors-major-shift-in-talent-management-market/
This week I had the opportunity to speak about next-generation talent management at two events in Stockholm. In this post I’d like to highlight some of the big talent challenges facing globa...
https://joshbersin.com/2011/11/talent-management-in-the-nordics-globalization-on-the-front-burner/
Today we released our first ever Talent Acquisition Factbook® , a comprehensive study of trends, benchmarks, and spending data in the US (and UK) recruiting market. It points out the tectonic...
https://joshbersin.com/2011/11/talent-acquisition-in-turmoil-the-facts-and-figures/
The talent management software marketplace is now more than ten years old, yet it is still a daunting task to select the right solution. This market is both consolidating and expanding at the ...
Today Ginni Rometty was announced as the new CEO of IBM, marking a significant transition at IBM and celebrating the company’s first female top executive. This transition shows an example ...
https://joshbersin.com/2011/10/succession-management-at-ibm-contrasted-with-apple-and-hp/
While you may not be a baseball fan, you have to admit that this movie (and book) is really all about Human Resources. Billy Beane learned that by using data shrewdly he could build a high-perfo...
https://joshbersin.com/2011/10/moneyball-comes-to-human-resources-data-science-matters/
Over the last ten years or so the talent management software providers have had a party building up a $3 billion, fast-growing marketplace. Now, starting in 2011 and 2012, the elephants from the...
https://joshbersin.com/2011/10/elephants-of-hr-software-enter-the-talent-management-market/
Here it is the even of the HR Technology Conference – and we eagerly await dozens of news releases, product introductions, tweets, and announcements of exciting new technologies in the areas o...
https://joshbersin.com/2011/10/preview-of-hr-technology-conference-2011/
Over the last five years the business of software development has been totally transformed by the concepts of agile development . SO IS THE BUSINESS OF MANAGEMENT AND HUMAN RESOURCES. What i...
https://joshbersin.com/2011/09/the-agile-model-comes-to-management-learning-and-human-resources/
... Read more» The post Mobile Computing soon to Dominate HR Software Investments appeared first on JOSH BERSIN .
https://joshbersin.com/2011/09/mobile-computing-soon-to-dominate-hr-software-investments/
This week Taleo held their annual user conference and attracted more than 1,600 customers. As part of the event Taleo introduced two new product enhancements – one called Taleo Radar and the o...
This labor day weekend we learned that the US economy created no new jobs in August, resulting in a 2.2% drop in the stock market on Friday. After looking at the data in historic perspective, I...
https://joshbersin.com/2011/09/small-silver-lining-in-august-jobs-data/
This week’s announcement of Steve Jobs’ succession to Chairman puts the topic of success management back on the front page. When such a strong leader steps aside, how does Apple maintain i...
We just completed our latest TalentWatch research (our semi-annual report on business and talent trends) and as most HR and business leaders know, we are in a very strange talent environment. �...
Today Workday introduced release 14, the latest upgrade of the company’s SaaS HR and Financials application. I rarely gush at enterprise software, but in this case I have to admit I was “wo...
https://joshbersin.com/2011/08/workday-14-amazing-enterprise-software-for-hr/
SuccessFactors just announced another stellar quarter (48% YTY growth in revenues, 42% YTY growth in billings), and the CEO Lars Dalgaard talked extensively about the company’s progress with ...
https://joshbersin.com/2011/08/successfactors-q2-2011-earnings-plateau-moves-to-saas-focus/
Once again it’s time to start making plans to come to Las Vegas (not Chicago this year, thank god) to the annual HR Technology Conference . This conference (October 3-5, 2011) is by far the big...
https://joshbersin.com/2011/07/the-amazing-hr-technology-conference-come-join-us/
Over the last year we’ve observed the “gamification ” of various web-based systems. Social learning systems now have “leaderboards” to show who uploaded the most highly ranked content...
https://joshbersin.com/2011/07/badges-swarm-the-internet-and-soon-intranet/
Today SumTotal Systems, one of the largest (privately held) providers of learning and talent management software, announced the acquisition of both Accero (global complex payroll provider) and Cy...
https://joshbersin.com/2011/07/sumtotal-announces-acquisition-of-accero-and-cybershift/
This week we published the first ever HR Factbook® , a comprehensive benchmarking study which summarizes almost two years of research into the spending, resource allocation, and staffing levels ...
Over the last ten years Blackboard has been one of the most successful learning technology companies in the market. Its platform is now the dominant system for secondary and university education ...
https://joshbersin.com/2011/07/blackboard-to-go-private-giving-the-company-freedom-to-invest/
The war for professional networking has just escalated. This week LinkedIn shut off it’s API (programming interface) to the hot new Facebook-enabled professional networks BranchOut and Monst...
https://joshbersin.com/2011/07/the-war-between-linkedin-monsters-beknown-and-branchout/
Talent Management software comes to the iPad: PeopleClickAuthoria (which just changed its name to PeopleFluent® ) today released a preview of an iPad solution currently called Mobile Talent Mana...
Today Monster.com dropped the gauntlet and launched BeKnown , a new Facebook application that hopes to become the professional social network for Facebook users, and a vital new tool for recruit...
As the global economy slowly recovers, more and more employers tell us they are seeing an increasingly difficult talent environment ahead. As I discussed in my keynote at IMPACT (video available ...
https://joshbersin.com/2011/06/employment-paradox-unemployment-skills-gaps-difficulty-in-hiring/
Today Taleo announced the acquisition of JobPartners, a small European provider of talent management software, for $38M in cash. JobPartners is a small (~100 employees, around $15M-17M in reven...
https://joshbersin.com/2011/06/taleo-acquires-jobpartners-european-expansion-a-priority/
We have been conducting a series of workshops around the country on best-practices in corporate social learning, and the results have been really overwhelming. As I’ve discussed with many of y...
https://joshbersin.com/2011/06/from-e-learning-to-we-learning-lessons-learned/
I”m very excited to announce that starting in a few weeks our analysts will be going on a roadshow around the country to present our latest research and best-practices on social and informal le...
https://joshbersin.com/2011/05/from-e-learning-to-we-learning-national-workshop-series-join-us/
Today LinkedIn went public with a huge (somewhat controversial) valuation of 80 times 2011 earnings and and around 21X 2011 expected revenue. This makes the company worth around $8.9 billion. The...
https://joshbersin.com/2011/05/linkedin-ipo-witness-the-recruiting-machine/
This last few weeks has been a season of meetings with talent management software providers. As we work to complete our 2011 Talent Management Systems research (which should be published in June)...
https://joshbersin.com/2011/05/talent-management-software-time-for-a-new-category/
Today Stepstone Solutions, one of the largest providers of talent management software solutions, changed their company name to Lumesse . While everyone has their own opinions of naming and brand...
https://joshbersin.com/2011/05/stepstone-becomes-lumesse-focus-on-people-not-software/
We just finished a thrilling week in Florida at IMPACT 2011: The Business of Talent® , our annual research conference. I sincerely hope that the 450 of you who joined us had as much fun as I di...
https://joshbersin.com/2011/04/impact-2011-wrapup-watch-the-keynotes/
Today SuccessFactors announced the acquisition of Plateau, enabling the company to enter the learning management systems market with a bang. At the same time the company announced Q1 revenue gr...
https://joshbersin.com/2011/04/successfactors-acquires-plateau-accelerating-a-global-powerhouse/
Next week we launch IMPACT 2011: The Business of Talent®, our fourth annual research conference. For those of you who follow our blogs and our research, the conference is sold out. But if you ...
https://joshbersin.com/2011/04/impact-2011-live-streaming-mark-your-calendar/
How do you build a high-impact learning organization? As many of you know, it’s not as easy as it looks. Back in 2008 we essentially wrote the book on this topic when we launched our exten...
https://joshbersin.com/2011/04/how-to-build-a-high-impact-learning-organization-2011-edition/
We just released our new research on the talent acquisition systems market, and things are really changing. The core market for large scale applicant tracking systems grew by around 11% last ye...
https://joshbersin.com/2011/04/are-applicant-tracking-systems-becoming-a-commodity/
On April 26-28, in beautiful St. Petersburg Florida, we will be holding our fourth annual research conference, IMPACT 2011: The Business of Talent. I would really encourage you to join us. ...
This week Saba Software released one of its strongest financial results in many years. Saba, which pioneered the market for enterprise learning management systems, has now turned the corner in i...
https://joshbersin.com/2011/03/saba-earnings-show-growth-and-momentum-now-truly-a-saas-company/
Remember the dot.com bubble of 1995-2000? I do, and it’s back again. But this time it has a new face, it talks about SaaS, highly connected social applications, mobile apps, and talent manageme...
https://joshbersin.com/2011/03/new-internet-bubble-hits-talent-management-market/
This week SuccessFactors announced the acquisition of Jambok, a small platform company with an innovative and powerful solution for social learning and knowledge sharing. Jambok was the brain...
https://joshbersin.com/2011/03/successfactors-acquires-jambok-is-this-corporate-learning-3-0/
An article in the New York Times today describes Google’s Project Oxygen, a statistics driven research project to study what makes good managers. Google’s People Analytics team apparently ...
https://joshbersin.com/2011/03/google-studies-management-and-uncovers-the-basics/
The ever-changing market for Learning Management Systems (LMS) continues to evolve. Last year, Taleo , the largest provider of recruiting software, spent $100 million acquiring mid-market LMS v...
https://joshbersin.com/2011/03/taleo-establishes-itself-in-the-learning-management-systems-market/
This year is our fourth annual Learning and Talent Management Research Conference, IMPACT: The Business of Talent® (April 26-29 at the Renaissance Vinoy Resort in St. Petersburg, Florida) and...
https://joshbersin.com/2011/03/building-the-borderless-workplace-impact-2011-research-conference/
One of the biggest investment areas in Human Resources and Talent Management is Leadership Development. We like to think about it as one of the bedrock roles of the HR or L&D team, since in man...
https://joshbersin.com/2011/02/todays-new-models-for-leadership-development/
Today LinkedIn announced its long-awaited IPO. The numbers tell a story: this company is going to radically transform corporate recruiting. Here are a few of the important statistics to cons...
https://joshbersin.com/2011/01/linkedin-ipo-radical-transformation-in-corporate-recruiting/
Talent management has now become one of the most talked-about topics in business and HR. Companies around the world are reorganizing their human resources teams to create Chief Talent Officers,...
https://joshbersin.com/2011/01/talent-management-revisited-where-are-we-now/
This week we introduced our 2011 Corporate Learning Factbook (a “must-read” for any HR or training leader). This report, which we labor over each year, details spending on corporate train...
https://joshbersin.com/2011/01/the-turnaround-in-ld-spending-a-renaissance-in-corporate-training/
One of the most complex and fragmented parts of the talent management market is the world of employee assessments. Today two of the industry’s largest companies in this space, Previsor and SHL...
https://joshbersin.com/2011/01/shl-and-previsor-merge-new-global-leader-in-the-assessment-market/
One of the hottest issues in human resources is the need to develop high levels of employee engagement and satisfaction. We all know that organizations with happy people have lower turnover, d...
https://joshbersin.com/2011/01/how-employee-engagement-really-drives-stock-price/
Today another major shift takes place in the talent management systems market: SumTotal Systems announced the acquisition of GeoLearning . BACKGROUND: SumTotal Systems is the largest pro...
https://joshbersin.com/2011/01/sumtotal-acquires-geolearning-lms-market-consolidation-continues/
This winter we launched our second annual Talent Management Systems Customer Satisfaction research. Now, after surveying more than 1,500 organizations over the last two years, we have a very de...
https://joshbersin.com/2010/12/talent-management-systems-what-drives-customer-satisfaction/
I spent this week in Europe (nice Siberian snowstorm here), attending a client meeting in the UK and the Online Educa Berlin (OEB), the largest e-learning conference in the world. This confere...
https://joshbersin.com/2010/12/high-impact-learning-culture-in-europe/
One of the privileges I have in my role is the opportunity to meet some of the great world leaders in corporate learning and development. In the interest of helping our industry understand th...
https://joshbersin.com/2010/11/todays-chief-learning-officer-tamar-elkeles-a-clo-of-the-decade/
Our soon to be published TalentWatch ® research for Q4 2010 shows a tremendous growth in hiring going on: in mid 2010 32% of organizations cited talent shortages as critical to growth; this mo...
https://joshbersin.com/2010/11/why-is-it-so-hard-to-hire-during-the-recovery/
Today we begin the introduction of a major new source of research, information, and support for HR and L&D professionals, the Bersin & Associates Lexicon® . The Lexicon is a new, online re...
https://joshbersin.com/2010/10/introducing-the-bersin-associates-lexicon/
We just returned from the 2010 HR Technology Conference in Chicago, where we met with 30+ solution providers and more than 60 different corporate buyers and implementers of HR technology and sol...
Yesterday the US Department of Justice announced a proposed settlement against Apple, Google, Intel, Adobe, Intuit, and Pixar for colluding not to “cold-call” recruit employees from each oth...
https://joshbersin.com/2010/09/recruiting-collusion-among-top-silicon-valley-companies/
Today SumTotal Systems , the largest provider of learning management systems, announced the acquisition of Softscape , the pioneering software vendor that started the market for integrated talent...
Today a shoe dropped in the Learning Management Systems Market: Taleo announced plans to acquire Learn.com . Let me discuss this announcement from three perspectives: first, the impact on t...
https://joshbersin.com/2010/09/taleo-acquires-learn-com-a-shoe-drops-in-the-lms-market/
Despite the uptick in business optimism from our mid-year TalentWatch ® report, the US economy continues to be slow. This month we learned that there are 14.5 million Americans looking for work ...
https://joshbersin.com/2010/08/businesss-role-in-educating-our-workforce/
Our mission as a research and advisory services company is to help organizations “dramatically improve their business performance through their talent, learning, and HR strategies, processes, a...
https://joshbersin.com/2010/08/the-2010-hr-technology-conference/
The talent management systems market continues to grow and consolidate at the same time. With a busy summer and lots of time spent on Learning Culture and other topics, I have not had time to ...
https://joshbersin.com/2010/07/talent-management-systems-market-update/
Over the last several months I have been in many meetings with HR and L&D professionals talking about the enormous power of formalized informal learning. As we walk through out enterprise lea...
https://joshbersin.com/2010/07/how-people-learn-it-really-hasnt-changed/
This week we learned that the economy only added 83,000 jobs and more than 2 million people left the labor force in the last year. While there is some job growth, it is so slow that one analyst ...
https://joshbersin.com/2010/07/where-have-the-jobs-gone-a-new-downturn-or-clouds-before-the-sun/
Over the last ten years we have studied many elements of Human Resources and corporate training with a goal of identifying which practices, processes, structures, and systems drive the greatest b...
https://joshbersin.com/2010/06/how-to-build-a-high-impact-learning-culture/
When I first started studying the professions of HR and training, I kept hearing about the field of “Industrial and Organizational Psychology.” At first, coming from a business and technol...
https://joshbersin.com/2010/06/selling-cosmetics-the-amazing-power-of-io-psychology/
After almost a year of study, Mercer, the largest provider of HR and compensation consulting services, has now entered the market for Talent Management Systems. The company’s just released H...
https://joshbersin.com/2010/06/mercer-enters-the-talent-management-systems-market/
This week we published our TalentTrends ® research for the first half of 2010 (report available to research members ). In this research we ask more than 200 top HR and business leaders to tell u...
https://joshbersin.com/2010/05/the-recovery-drives-bold-new-priorities-for-hr/
The concept of “Integrated Talent Management” became popular around five years ago – and since then organizations have used this phrase to describe an integrated approach to recruiting, d...
https://joshbersin.com/2010/05/a-new-talent-management-framework/
Today the corporate training industry is evolving from ten years of focus on e-learning and blended learning towards a serious and transformational focus on “we-learning .” We named this t...
https://joshbersin.com/2010/04/from-e-learning-to-we-learning-skillsoft-ingenius/
Consider what goes through the head of your CEO or Senior VP’s most days. “If I could only get more of my people to perform like Joe, we’d be such a more high-performing organization.” ...
https://joshbersin.com/2010/04/how-and-why-we-must-differentiate-talent/
Over the last five years, one of the fastest markets for enterprise software has been “talent management.” Talent Management Suites, now offered by more than 30 different providers, delive...
https://joshbersin.com/2010/03/workday-10-talent-management-suites-become-mainstream/
The Bureau of Labor Statistics recently published its Occupational Outlook for 2018 (the next 10 years) and it is well worth reading. This data, coupled with a number of meetings I”ve had ...
https://joshbersin.com/2010/03/the-coming-talent-war-young-global-diverse/
On April 6-8, 2010, in St. Petersburg Florida, we will be hosting our third-annual Research Conference on Enterprise Learning and Talent Management: IMPACT 2010 . The lineup for this year’s...
https://joshbersin.com/2010/02/why-you-should-come-to-impact-2010-the-business-of-talent/
Today Skillsoft announced that the company is being acquired by a private equity firm for approximately $1.1 billion. This acquisition price reflects a 14% premium over the public share price ...
https://joshbersin.com/2010/02/skillsoft-goes-private-e-learning-market-has-matured/
Today SuccessFactors announced plans to acquire InfoHRM (renamed Inform Business Impact ) – a small but very well established leader in the area of HR and Talent Analytics and Workforce Planni...
Toyota, one of the most revered brands in the world, has crashed to earth in the last few weeks due to its slow and weak response to a variety of gas pedal and braking system product defects. Mos...
https://joshbersin.com/2010/02/learning-from-the-toyota-debacle-the-need-for-transparency/
This week I had the opportunity to keynote the largest learning conference in the UK, the UK Learning Technologies Conference (developed and run by Donald H. Taylor , one of the most knowledgeab...
https://joshbersin.com/2010/01/learning-and-talent-management-in-europe/
One of the most daunting talent management challenges in organizations is something we call “talent mobility” – the ability of an organization to enable and direct the movement of people fr...
Last week Bedford Funding announced its acquisition of Peopleclick and the immediate combination of Peopleclick with existing portfolio company Authoria , creating a combined talent management ...
https://joshbersin.com/2010/01/peopleclick-authoria-a-new-talent-management-leader/
As we recap 2009 and look ahead to 2010 in the market for talent management software, two gorillas have emerged: Taleo and SuccessFactors. While together these companies make up less than 2...
https://joshbersin.com/2009/12/successfactors-vs-taleo-the-gorillas-for-2010/
After almost a year of effort we just released our first-ever Talent Management Systems Customer Satisfaction research. We will be publishing this annually, with next year’s results to coincide...
https://joshbersin.com/2009/12/2010-talent-management-systems-customer-satisfaction-released/
It’s here, our Corporate Learning and Talent Management Predictions for 2010 . Each year for the last six years we have published an in-depth report on our predictions for the coming year. ...
https://joshbersin.com/2009/12/predictions-for-corporate-learning-and-talent-management-in-2010/
I just finished a research member roundtable with some of our major clients and want to share five big issues we see emerging for 2010: 1. DIVERSITY AS A TALENT MANAGEMENT STRATEGY. Nearly ...
https://joshbersin.com/2009/12/discussions-with-our-research-members-five-topics-to-watch-for-2010/
Each quarter for the last several years we have published TalentWatch®, a comprehensive look at talent trends in organizations around the world. This report, which is only available to research ...
https://joshbersin.com/2009/11/a-tipping-point-in-corporate-talent-strategies/
For the last two Octobers we have travelled to the HR Technology Conference to see four HR software providers show off their software in the Talent Management Shootout. While the Shootout is a r...
https://joshbersin.com/2009/11/why-salary-com-won-the-2009-hr-technology-shootout/
In the last 60 days I’ve had the opportunity to attend five major industry events which cover corporate learning: user group meetings at Plateau, Saba, SumTotal and Taleo and the HR Technology ...
https://joshbersin.com/2009/10/the-lms-market-hotter-than-ever/
There are many demographic changes taking place in the US workforce today. Perhaps one of the most profound and personal is the rapid growth of women in the working population. This month “...
Once each year we travel to Chicago to gather with Bill Kutik and dozens of HR vendors to see the latest and greatest technologies applied to human resources. This year’s conference was as e...
https://joshbersin.com/2009/10/thoughts-from-the-2009-hr-technology-conference/
The corporate training industry is undergoing some major changes. Over last few months we have been involved in many discussions with organizations about the tremendous needs to build, manage, ...
https://joshbersin.com/2009/09/from-e-learning-to-we-learning/
TodayTaleo announced Taleo 10, the company’s new product family name for Taleo Enterprise Recruiting, Taleo Performance, Taleo Compensation, and Taleo Development. Yes, today Taleo formally ...
This week SuccessFactors took a somewhat bold move by relaunching itself as a “Business Execution” software company. This idea, which is not new (The Balanced Scorecard Initiative® has b...
https://joshbersin.com/2009/09/successfactors-rebrands-itself-business-execution-software/
As part of our TalentWatch ® business research program we keep a close watch over US and worldwide employment figures. Each quarter we try to give members actionable insights into key trends ...
https://joshbersin.com/2009/09/us-employment-update-not-out-of-the-woods-yet/
The term SaaS (Software as a Service) has become a hot topic among HR and L&D software providers. In fact, many of the HR software buyers use stories about their “SaaS-iness” as their major...
https://joshbersin.com/2009/08/how-saas-y-is-your-hr-software-vendor-what-does-saas-mean-to-you/
There is no excerpt because this is a protected post. The post Protected: Why Values and Philosophy Matter: How An Auto Club Competes with Google appeared first on JOSH BERSIN .
https://joshbersin.com/2009/08/why-values-and-philosophy-matter-how-aaa-competes-with-google/
As the talent management software industry continues to grow and mature, it is time to ask some critical questions. How well do these systems really work? How well do they drive value? Do they ...
https://joshbersin.com/2009/08/are-customers-satisfied-with-talent-management-software-find-out/
Even in this year’s terrible economy, the Talent Management Software market continues to show signs of life. We estimate this important market will reach around $2.4 Billion by the end of 2009...
https://joshbersin.com/2009/08/talent-management-software-market-shows-signs-of-life/
In our Q2 TalentWatch® research report (TalentWatch is Bersin & Associates business research on employment, hiring, talent readiness, and investment trends, available to research members) we se...
https://joshbersin.com/2009/07/employers-capitulate-on-business-slowdown-the-turnaround-is-coming/
The top issue on the minds of HR leaders today is the need to “rebuild a culture of performance” in their organizations. (From the 2009 Talent Management Factbook® , n=780 organizations). ...
https://joshbersin.com/2009/07/the-coaching-development-model-of-management-proves-itself-again/
For the last several years HR and Corporate Training managers have been desperately seeking ways to cost-justify their increasing investments in talent management programs, processes, and system...
https://joshbersin.com/2009/07/the-amazing-business-impact-of-superior-talent-management/
How has the Human Resources and Training and Development profession changed in the last few years? What are the real motivations and career paths for people in our profession? How do people m...
https://joshbersin.com/2009/06/your-hr-and-ld-career-in-2009-the-career-factbook/
This week we met with the head of L&D from a large financial services institution. This company, like many others, has just completed a wrenching reorganization and redesign of its global learnin...
https://joshbersin.com/2009/06/you-cut-costs-now-build-a-long-term-roadmap/
As we read and hear about the tumultuous news in Iran and North Korea, it occurs to me that so much of our daily life, news, and time is now spent on global issues. This trend impacts the corpo...
https://joshbersin.com/2009/06/globalization-now-core-to-enterprise-learning/
Over the last year or so we have talked with hundreds of companies about their desire to transform their corporate training programs to take advantage of social networking, knowledge management, ...
https://joshbersin.com/2009/05/modern-corporate-training-the-enterprise-learning-framework/
The LMS market continues to heat up as two private equity firms bid for SumTotal Systems . This week Vista Equity Partners upped its bid to $4.75 a share (up from $3.80 several weeks ago), bri...
https://joshbersin.com/2009/05/sumtotal-bidding-war-continues-hr-software-gets-hotter/
A very important partnership was announced today: IBM announced a major commitment to Saba as its primary learning management technology partner. BACKGROUND ON IBM’S LEARNING PLATFORM BUSINES...
https://joshbersin.com/2009/05/ibm-adopts-saba-as-its-learning-technology-partner/
We have been carefully looking at the Talent Management Software market over the last few weeks, and the first quarter of 2009 was a bit of a disaster. The market for performance and successio...
https://joshbersin.com/2009/05/the-talent-management-software-slump/
In April we published our bi-annual State of Learning and Talent Measurement research and again the news is mixed. (Report available here at no charge.) A few tidbits for you to think about:...
https://joshbersin.com/2009/05/the-state-of-learning-and-talent-measurement-a-work-in-process/
There is now a little bidding war going on for SumTotal Systems . ACCEL-KKR , a private equity firm, outbid Vista Equity Partners by offering approximately $124 Million for the company. Th...
https://joshbersin.com/2009/04/the-bidding-war-for-sumtotal-systems/
For those of us who have been in the software industry for a while, Oracle’s acquisition of Sun represents a bigmilestone in the evolution of the the computing industry. Why did the IBM-Su...
https://joshbersin.com/2009/04/oracle-acquires-sun-a-lesson-in-corporate-culture/
We just completed our IMPACT® 2009 Research Conference in Florida, which brought together over 300 top HR and L&D leaders from around the world. One of the things I talked about in my keynot...
Today, at our IMPACT 2009 Research Conference, we released our 2009 Learning Management Systems research which details the pivotal changes taking place in the market for corporate learning platfo...
Today was a very important day in the world of corporate learning and talent management systems. Vista Equity Partners, a mid-sized private equity firm, announced a proposal to acquire SumT...
https://joshbersin.com/2009/04/sumtotal-to-be-acquired-by-private-equity-firm/
One of the themes of our exciting new Succession Management research is what we call “transparent talent mobility.” It’s an important new concept in talent management, and one which came...
https://joshbersin.com/2009/03/talent-mobility-what-it-is-and-why-organizations-need-it/
As I prepare my keynote for our upcoming research conference, IMPACT 2009: The Business of Talent® , I came to the realization that one of the most important issues in management today is t...
https://joshbersin.com/2009/03/is-your-organization-architected-for-change/
In preparation for our upcoming research conference IMPACT 2009: The Business of Talent®, I just finished a conference call with six executives from well known HR and corporate training outsour...
In the last 6 weeks three of my closest friends have been laid off from their positions, and each case gives an example of how difficult it is to manage such programs effectively. Our research ...
https://joshbersin.com/2009/03/four-case-studies-in-layoffs-what-to-watch-out-for/
ARAMARK is one of the country’s most well-run, talent-driven companies – and they are proof that talent management, when done well, is one of the most important business strategies a compan...
https://joshbersin.com/2009/02/aramark-talent-management-at-its-finest/
Ok we know times are tough. Our just-released TalentWatch® research (Winter 2009) found that 61% of all organizations now rate “financial pressure to cut costs” as one of their top two bu...
https://joshbersin.com/2009/02/how-to-reduce-costs-better-measure-training-to-cut-expenses/
In today’s new green (and red ink) economy, businesses all over the world are working hard to reduce operational expenses, restructure their workforce, and transform themselves into sustainable...
https://joshbersin.com/2009/02/people-not-just-megawatts-the-vestas-story/
Times are tough. Today we learned of another 590,000 jobs lost and that US unemployment rose to 7.6%. We seem to be getting several emails each week from high powered HR or L&D professionals...
https://joshbersin.com/2009/02/deep-vs-wide-the-new-career-strategy/
We just finished an assessment of our research members and felt it was urgent to publish this important research. If you are trying to find ways to improve the operational efficiency and reduce...
It’s now official. After surveying our entire research membership and having more than 30 conversations with leading HR and learning leaders (including with Xerox, Accenture, British Telecom, ...
https://joshbersin.com/2009/01/informal-learning-becomes-formal/
The Training Measurement Book is on Amazon’s Top 10 Business Books for 2008 This week we published the Corporate Learning Factbook® for 2008 and sure enough, corporate learning and deve...
https://joshbersin.com/2009/01/yes-virginia-you-can-cut-training-costs/
This week Barack Obama appointed a Chief Performance Officer for the Federal Government, focused on assessing the performance of government programs and finding opportunities to reduce waste and ...
https://joshbersin.com/2009/01/the-chief-performance-officer-why-it-matters-to-you/
Here we are entering the worst recession in more than 30 years, reading about layoffs, downsizing, and restructuring in almost every industry. So why would I start our 2009 research with a discus...
https://joshbersin.com/2008/12/five-reasons-to-focus-on-recruiting-in-2009/
Today Softscape settled the lawsuit filed by SuccessFactors in March of 2008. This lawsuit, which we wrote about in a prior blog post , revolved around a contentious sales presentation which was ...
https://joshbersin.com/2008/12/softscape-settles-successfactors-lawsuit/
Business and HR leaders have been focused on integrated talent management for the last three years now, and it is clear that talent management concepts, strategy, and solutions have started to tr...
https://joshbersin.com/2008/12/after-talent-management-enter-people-management/
Witness the number of companies undergoing a wrenching transformation (read “potential death”) in today’s economy: the US Auto industry (GM, Ford, Chrysler) , the US Newspaper industry (LA ...
https://joshbersin.com/2008/12/life-or-death-building-a-corporate-learning-culture/
This week we witnessed another vivid lesson in the value of executive succession: Jerry Yang steps down as the CEO of Yahoo!. Yang replaced Terry Semel, who spent years trying to build Yahoo! int...
You can’t pick up a newspaper these days without reading about more business downturns, layoffs, and lowered expectations for retail sales, automobiles, consumer products, housing, and financia...
As the US economy lost 240,000 jobs last month and the unemployment rate rises to 6.5%, one of the questions I know many people ask is the direction of the “talent management” marketplace. ...
https://joshbersin.com/2008/11/where-is-the-talent-management-market-going/
In the last year many of our research members and clients have come to us for help in restructuring their HR or Learning & Development organizations. There have been three major forces at play ...
https://joshbersin.com/2008/10/restructuring-hr-where-are-we-going/
One of the important things senior business and HR leaders must consider is the availability of labor – that is not just “people” but “the right people.” Right now, with a 6.1% unempl...
https://joshbersin.com/2008/10/corporate-talent-where-the-us-labor-market-is-going/
This week we introduced some important and groundbreaking research on a new, important category of enterprise software: the market for corporate Social Software platforms . Traditionally our...
https://joshbersin.com/2008/10/enterprise-social-software-a-new-category/
Our soon to be published research on corporate L&D spending in 2008 shows a definite slowdown in spending on corporate training. (An 11% drop!) This is certainly not a surprise – in August ...
https://joshbersin.com/2008/09/how-to-reduce-cost-in-corporate-learning-development/
One of the things we regularly do as an analyst firm is estimate the size and growth rate of various corporate software markets. Without giving away our proprietary methodology, I’d like to p...
https://joshbersin.com/2008/09/where-is-the-market-for-hr-software/
I have to smile. Today I read an interview with Harry Debes, the CEO of Lawson Software, discussing why he thinks the SaaS (Software as a Service) model will fade and die. While I dont agree ...
https://joshbersin.com/2008/08/saas-will-never-kill-licensed-software/
I just completed a series of interviews with three organizations going through the important, challenging, and time consuming process of implementing a new performance management system. In eac...
https://joshbersin.com/2008/08/your-incumbent-hr-systems-vendor-what-to-do/
This week we introduced an important new set of research and recognition, the HILO 80® – the top 80 organizations we benchmarked in high-impact corporate learning through our High Impact Lear...
https://joshbersin.com/2008/08/the-hilo-80-leaders-in-corporate-learning/
We have been doing a lot of research and work with the Federal Government in the area of talent management. Let me share a few interesting findings. The United States Federal government has m...
https://joshbersin.com/2008/08/talent-management-challenges-in-the-federal-government/
One of the important lessons we have learned from our High Impact Learning Organization ® research is the simple but profound fact that learning is part of a corporate business strategy. Wh...
https://joshbersin.com/2008/07/make-learning-part-of-your-business-strategy/
Whew. Earlier this year we embarked on a major research effort to understand the growing role of social networking in enterprise learning and talent management. The results are amazing. L...
https://joshbersin.com/2008/07/social-networking-in-talent-management-where-are-we/
In the last few months we have read more and more about the global economic slowdown. Jim Cramer, the Wall Street pundit, wrote in today’s New York Magazine, that he has never seen things as ...
https://joshbersin.com/2008/06/talent-management-in-a-slowdown-update/
Talent management challenges vary from country to country. We recently completed a series of discussions with Pemex and Banamex in Mexico, as well as several companies in China and Europe. Wh...
https://joshbersin.com/2008/06/globalized-talent-management-pemex-and-banamex/
This month we are launching The High Impact Learning Organization ®, a research study which has been more than three years in development. During this time we have interviewed hundreds of corp...
https://joshbersin.com/2008/06/new-disciplines-of-the-modern-training-organization/
We recently completed our annual research conference and I had a wonderful opportuinty to meet and talk with 15 different HR and L&D executives in a special roundtable. The theme of our re...
https://joshbersin.com/2008/05/on-the-minds-of-hr-and-learning-leaders/
I recently spent a few days in Mexico City meeting with HR and L&D leaders from some of the largest companies in Mexico (Banamex, Pemex, Groupo Modelo, and others). The meetings reinforced a ve...
https://joshbersin.com/2008/05/corporate-universities-theyre-baaaaaaack/
As we continue to study best practices in the implementation of corporate learning and talent management, we find that high performing organizations fall into two categories: those who endure ...
As we prepare for our annual research conference IMPACT 2008: The Business of Talent® , I want to mention an important topic which has come up frequently in the last few weeks: the critical ...
https://joshbersin.com/2008/04/managing-innovation-google-and-the-learning-culture/
This week we talked with five top Chief Learning Officers representing training leadership at EMC, Extra Space Storage, MetLife, Textron, and Trinity Health. This group of learning leaders will b...
This week I had a call with five financial services clients to understand the impact of the economic slowdown on their learning, talent, and systems investments. How are HR, talent strategies,...
https://joshbersin.com/2008/04/talent-management-in-financial-services-impact-of-the-slowdown/
Training measurement continues to be a challenge in our industry. In fact, it is one of the top three areas of concern on the minds of corporate training managers. We have been studying ...
https://joshbersin.com/2008/03/the-mysteries-of-training-measurement/
On March 12, two of the leading talent management software vendors went to war. SuccessFactors, a leading provider of performance management software, filed a lawsuit against Softscape, a le...
https://joshbersin.com/2008/03/perspectives-on-the-successfactors-and-softscape-lawsuit/
As we read more and more about talent management suites and the rapid growth in the market for integrated HR software, what has happened to the market for learning management systems? I’d lik...
Last week I spoke with some of the business and HR leaders at Freeport McMoRan, one of the nation’s largest producers of copper, gold, and molybdinum. This company, which recently acquired Ph...
https://joshbersin.com/2008/02/performance-management-creates-agility-in-copper-mining/
On February 26, 2008 Starbucks embarked on an interesting experiment in enterprise learning: the company shut down all its US stores for several hours to train 135,000 employees in a single sh...
https://joshbersin.com/2008/02/starbucks-nationwide-training-day-did-it-work/
We are clearly entering some form of economic slowdown. Our most recent index of talent management executives (January of 2008) showed some significant changes from May of 2007: 21% greater...
https://joshbersin.com/2008/02/five-talent-management-strategies-for-a-business-downturn/
I recently had a conversation with the CLO of one of the world’s largest manufacturing companies, who told me that “The CLO Role as we know it is dead.” I have to somewhat agree. Over t...
We recently completed a major research program which studies the elements of corporate learning which deliver the highest levels of business impact. Our findings were fascinating, providing valua...
https://joshbersin.com/2008/01/the-role-of-a-learning-culture-in-2008/
In our recent study, High-Impact Leadership Development: Trends, Best Practices, and Industry Solutions , we identified the best practices and the top providers in leadership development. Our stu...
https://joshbersin.com/2008/01/leadership-development-the-six-best-practices/
For many years the corporate learning market has struggled with the issue of content management. Training programs create many forms of content: powerpoint slides, checklists, job aids, video...
https://joshbersin.com/2008/01/learning-content-management-a-real-solution-for-2008/
We just released the largest-ever research study on the market for talent management suites . This research took place over the last 18 months and is the result of an exhaustive analysis of 20 ...
https://joshbersin.com/2008/01/talent-management-suites-research-launched/
As we look ahead to 2008, many pundits are trying to predict the direction of the US and world economy. Today we see that the US unemployment rate ticked up to 5% and the job creation rate (18,...
https://joshbersin.com/2008/01/disappointing-job-creation-data-what-does-it-mean-to-hr/
We recently conducted focus groups with our research members and one of the topics which comes up frequently is the question: how can we better align with our business leaders? Let me dis...
https://joshbersin.com/2007/12/aligning-hr-with-the-business-what-to-do/
As we continue to study best-practices in talent management and talk with many organizations, we see more and more evidence that top-down goal alignment and transparency truly do drive business r...
https://joshbersin.com/2007/12/wow-performance-management-really-matters-in-retail/
An interesting trend is occurring in 2008. Over the last 7-8 years organizations have been working very hard to create a “federated” model for training, which centralizes certain core funct...
https://joshbersin.com/2007/12/is-it-time-to-re-centralize-ld/
Last week was a big week in the world of corporate talent management systems. SuccessFactors , one of the fastest-growing providers of performance management software, went public. The initia...
This week I was on a panel at the Oracle Users Group discussing the needs of the multi-generational workforce. Most of the attendees (HR and training managers) were focused on identifying what...
https://joshbersin.com/2007/11/social-networking-meets-corporate-america/
For those of you technical people, read on. Before I entered the world of training and talent management, I spent almost ten years of my career in the analytics and data warehousing business. ...
https://joshbersin.com/2007/11/ibm-buys-cognos-what-will-happen-to-hr-analytics/
I recently completed a meeting with 200 of the top HR executives at MetLife, one of the most successful and sustainable global insurance companies. MetLife’s Vice-President of People, Deb Cap...
https://joshbersin.com/2007/11/metlifes-multi-generational-workforce/
INDUSTRY’S FIRST INTEGRATED PERFORMANCE AND RECRUITING SHOOTOUT This year’s shootout focused on the powerful integration (but not well understood or adopted) between performance management a...
https://joshbersin.com/2007/10/performance-and-recruiting-management-shootout-who-won/
I recently had a conversation with Tamara Elkeles, the Chief Learning Officer for Qualcomm. Qualcomm is a highly successful technology company which focuses on many technologies embedded in the...
https://joshbersin.com/2007/10/story-telling-as-corporate-learning/
Leighanne Levensaler and I just finished a week at the HR Technology show in Chicago. This conference represents one of the biggest meetings of HR technologists and HR software vendors each year....
https://joshbersin.com/2007/10/hr-technology-conference-2007-our-findings/
Much has been written in the last few years about “informal learning” and the need for a culture of learning in organizations. We know from our research that today’s tight labor market an...
https://joshbersin.com/2007/10/a-new-organizational-learning-model-learning-on-demand/
SHOULD WE KILL THE PERFORMANCE APPRAISAL PROCESS? Over the last few years as we have studied the market for performance management systems, we have talked with dozens of HR executives and man...
https://joshbersin.com/2007/09/redefining-performance-management/
Yesterday Taleo, one of the largest providers of online recruiting and applicant tracking systems, announced its long-awaited performance management system. As we have been writing for nearly t...
https://joshbersin.com/2007/09/next-generation-performance-management-is-coming/
THE QUANDRY OF SELECTING LEARNING MANAGEMENT SYSTEMS After many years as an analyst in this market, learning management systems continue to amaze me. They are like chameleons – continuous...
THE ORIGINS OF RAPID E-LEARNING Some years ago (2003) we were doing some consulting with a major tools provider and first coined the term “rapid e-learning.” Yes, it was us. In fact, I ...
(This post was recently updated after conversations with SuccessFactors VP of Product Marketing.) Recently SuccessFactors Inc. filed their “S-1” statement, a prospectus to file for public ...
https://joshbersin.com/2007/07/successfactors-files-for-public-offering/
We have always regarded the term “learning outsourcing” as a misnomer. The very nature of a training function requires that many of the topics, programs, and solutions are outsourced – af...
https://joshbersin.com/2007/07/learning-outsourcing-marches-ahead-new-economics/
The role of chief learning officer has been hard to define for years. While it is becoming more prevalent (our research shows that approximately 30% of large organizations have a named CLO), th...
https://joshbersin.com/2007/07/the-new-chief-learning-officer-2008-and-beyond/
THE TOP 22 BUSINESS PROCESSES WHICH DRIVE BUSINESS IMPACT In 2007 we conducted one of the largest-ever studies of corporate talent management: we interviewed and surveyed more than 750 corp...
https://joshbersin.com/2007/07/high-impact-talent-management-the-top-22/
Compliance-related training is a very big business. Bersin & Associates estimates that complying with regulatory guidelines accounts for as much as 30% of training-related technology expenditu...
https://joshbersin.com/2007/07/management-of-compliance-training/
Talent Management” has become one of the most important buzzwords in Corporate HR and Training today. In this article we will explain the history, principles, and processes of talent manageme...
One of the ongoing debates in learning and development organizations is the need for a CLO. In June I hosted a panel of three very effective CLOs at the ASTD conference in Atlanta and also ...
https://joshbersin.com/2007/07/the-need-for-a-chief-learning-officer/
We recently completed High Impact Talent Management ®, a major research study on the business impact of corporate leadership and talent management processes. One of the goals of this research w...
https://joshbersin.com/2007/06/coaching-an-imperative-for-leaders/
THE TREND TOWARD OFFSHORING There seems to be a stampede of U.S. companies rushing to outsource their operations to offshore companies, dramatically expanding the economies of India and China.�...
https://joshbersin.com/2007/06/offshoring-content-development/
In our High Impact Learning Organization® research and workshops we talk with training managers and directors about their challenges in organization, management and governance. Nearly every ...
“Talent Management” has become one of the most important buzzwords in Corporate HR and Training today. In this article we will explain the history, principles, and processes of talent manag...
https://joshbersin.com/2007/06/talent-management-changes-hr/
We estimate that sales channel training alone makes up more than $6 Billion in products and services. All product companies, from software companies to medical device manufacturers to beverage...
https://joshbersin.com/2007/06/channel-sales-training-best-practices/
As organizations evolve their training organizations to further improve business impact, better leverage technology, and become more service-oriented, we find them looking more and more to benchm...
https://joshbersin.com/2007/06/learning-organization-benchmarking/
Compliance-related training is a very big business. Bersin & Associates estimates that complying with regulatory guidelines accounts for as much as 30% of training-related technology expenditu...
https://joshbersin.com/2007/06/managing-compliance-training/
As organizations continue to understand and focus their talent management strategies, one of the most important processes they are focusing on is performance management. Our High Impact Talent ...
https://joshbersin.com/2007/05/career-planning-comes-to-life-a-critical-new-talent-management-focus/
We recently completed High Impact Talent Management®, a large research study on the business impact of various leadership and talent management processes. One of the goals of this research was ...
https://joshbersin.com/2007/05/coaching-the-next-big-thing-in-leadership-development/
More than 240 books on Amazon.com and 90 articles on the American Society of Training and Development (ASTD) website are devoted to the measurement and evaluation of training. There are also m...
https://joshbersin.com/2007/05/the-challenge-of-training-measurement/
REFLECTIONS ON THE 2006 HR TECHNOLOGY CONFERENCE We recently attended the HR Technology trade show in Chicago. This conference is the only event purely focused on the selection and implementa...
https://joshbersin.com/2007/05/hr-technology-conference-2006/
In the last 12 months we have seen many mergers in the learning market take place: Oracle’s acquisition of Peoplesoft, SumTotal’s acquisition of Pathlore, Saba’s acquisition of Thinq, and...
Talent Management is a Business Problem, not an HR Problem As we complete our High Impact Talent Management® research (to be launched this May), we are uncovering some very important issues. ...
https://joshbersin.com/2007/05/talent-management-too-important-to-be-delegated-to-hr/
THE SEVEN IMPORTANT ELEMENTS OF PERFORMANCE MANAGEMENT Performance management is far more than performance appraisal. In fact, this is probably the last and least important part of the proces...
https://joshbersin.com/2007/05/performance-managements-7-important-element/
I just completed a detailed interview with Gary Short, Kimberly Clark’s director of Talent Management. The company has had a legacy performance management process for 20 years which had limit...
https://joshbersin.com/2006/04/best-practices-in-performance-management-at-kimberly-clark/