The post is insightful. But i am surprised that no social media tool has different levels of access. I want to allow juniors to post random content then the seniors to decide if the content goes ...
This post is very interesting. I am also working in that field and if you want to make others to be your customers then you should follow these three steps. Give customers what they want treat th...
Really good post! I've been in the customer service industry for a long time and seen the change to social media customer service. It's really important to give as good customer service over the ...
Hi there, Truly educational post. Like to hear about wow effect. First impression is obviously important. Regards, Matija
In reply to Shahid S Siddiqui. Absolutely agree, Shahid. Thank you for readi...
Remain connected to the customers is the key; good or bad situations, but never lose contact! Enjoyed your strategy chart ! Well done.
Great article Julia, I sort of do this but not in an organized way mentioned in this article. Probably need to rethink my strategy and try out some of the tools mentioned here.
In reply to Jason Field. Thank you Jason. Glad you like it
In reply to Vernon Dorsett. My pleasure, Vernon:)
In reply to Jason. Thanks! Glad you found it useful:)