Sonic Status

Tonight, beginning at 10PM PST, we will be applying updates to multiple systems.  Any downtime to affected services should be brief, and we expect to complete the maintenance within 2 hours. The...

https://sonicstatus.com/2024/05/02/systems-maintenance-26/

Dane Jasper here, to write a final “message of the day” (MOTD) to honor the retirement of our shell server platform which will be turned off on June 30th when it’s operating system goes end...

https://sonicstatus.com/2024/05/01/shell-server-turn-down/

Wednesday, May 1st, starting at 11:59PM, we will be upgrading network equipment serving all fiber customers in San Leandro. There is no expected downtime or service interruptions. The maintenance...

https://sonicstatus.com/2024/04/29/san-leandro-residential-fiber-non-intrusive-maintenance/

UPDATE(11:25am) The issue with Sonic voice services has been resolved. Thank you for your patience. Read more →

https://sonicstatus.com/2024/04/24/voice-service-instability/

Tonight, beginning at 10PM PST, we will be applying updates to multiple systems.  Any downtime to affected services should be brief, and we expect to complete the maintenance within 2 hours. The...

https://sonicstatus.com/2024/04/22/system-maintenance-129/

Tonight at 10pm we will be upgrading the operating system on the Sonic customer FTP server ftp.sonic.net. We expect the service downtime to be brief and no longer than 1 hour in total. Update: Th...

https://sonicstatus.com/2024/04/16/sonic-ftp-server-maintenance/

Update (12:55AM): This maintenance has been completed. Tonight, starting at 11:59 PM, we will be conducting maintenance on core networking equipment in the LA area. While we anticipate no downtim...

https://sonicstatus.com/2024/04/11/la-area-network-maintenance/

UPDATE: Maintenance complete. Tonight, beginning at 10PM PST, we will be applying updates to multiple systems.  Any downtime to affected services should be brief, and we expect to complete the m...

https://sonicstatus.com/2024/04/09/system-maintenance-128/

At 11am our back-end IMAP/POP3 cluster entered a critical state which lead to an interruption in those services, as well as other services that rely on our mail infrastructure. The initial cause ...

https://sonicstatus.com/2024/04/02/cascading-imap-pop3-failures-this-morning/

Yesterday afternoon at approximately 4:45PM we completed the turn up and migration of services to a new set of geographically redundant proxy servers used by our internal mail infrastructure to c...

https://sonicstatus.com/2024/03/27/partial-mail-service-disruption-3-26-3-27/