"Welcome to pre-9/11 New York City, when the world was unaware of the profound political and cultural shifts about to occur, and an entire generation was thirsty for more than the post–alter...
"I have hands but I am doing all I can to have daily independence so I can’t be ‘all hands’ at work. I can share ideas, show up, and ask for help when I physically can’t use my hands. Be...
The number one question I've gotten in the past week has been "how can I support people affected by the layoff?" First, some general advice: For everyone, remember to "comfort in, dump out" - ven...
"Even the most junior SRE on call starts having director authority. There is a power in that relationship that SRE does have when they think something is in danger. And it's a power we have to ...
"if you’re going to open your mouth, ask yourself if what you are about to say is likely to provide comfort and support. If it isn’t, don’t say it. Don’t, for example, give advice." Susan...
"With everyone and their dog shifting to containers, and away from virtual machines (VMs), we realized that running vendor-provided software on VMs at Google was slowing us down. So we moved." B...
"Without a next action, there remains a potentially infinite gap between current reality and what you need to do." David Allen's Getting Things Done is the non-fiction book I've reread the most i...
"Most women fight wars on two fronts, one for whatever the putative topic is and one simply for the right to speak, to have ideas, to be acknowledged to be in possession of facts and truths, to h...
In the ever more vertical company that Google is becoming, it is even more important to collaborate on some of your communication - more people want to contribute to the message and get it right,...
"The global COVID-19 pandemic has had countless impacts on society. One interesting effect is that it has created an environment in which many people have been able to explore their gender identi...