Citizen-Centric City Management: Expanding Service Capacity through Salesforce Implementing Salesforce in city operations can bring about expanded capacity and efficiency in serving citizens. Her...
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Congratulations on going live with Salesforce! The successful implementation of Salesforce is a significant milestone, but there are several key steps to take post-implementation to ensure ongoin...
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Salesforce Experience Cloud enables organizations to create branded and personalized online spaces for external users – from customers, to partners, to employees. These online spaces are known ...
It’s said that In order to get from A to Z you need to pass through all the letters in between. This is often true for effective marketing strategies. The exercise of understanding your audienc...
Small and medium-sized businesses (SMBs) can find substantial value in investing in Salesforce, tailored to their specific needs and growth objectives. Here are nine compelling reasons for SMBs t...
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Salesforce is a strong choice for associations looking to enhance their membership engagement. Here are eight reasons why Salesforce stands out in this context: Customizable Membership Management...
Citizen Service Portals Elevate municipal customer service by creating a centralized citizen service portal powered by Salesforce Community Cloud. This portal can act as a one-stop-shop for citiz...
Mastering Member Success: Salesforce Strategies for Recruitment and Retention Your Members Deserve a CRM as Awesome as They Are In the world of member recruitment and retention, your associatio...
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You did the work to find a system, lived through the implementation and now you’ve got to figure out how to maintain it. As someone once told me – it’s all well and good to find the money t...
Implementing Salesforce for municipal organizations comes with its unique set of challenges and opportunities. Here are five best practices to guide municipal organizations in maximizing the bene...