In the new YouTrack version 2024.1, we’ve improved the experience of support teams working with YouTrack Helpdesk based on the most popular feature requests from our customers. Support teams wo...
https://blog.jetbrains.com/youtrack/2024/03/youtrack-adds-more-flexibility-for-helpdesk-projects/
In this livestream, we dive deep into YouTrack Helpdesk’s capabilities for support teams and internal service desks. We’ve included an overview of the flow for several potential stakeholders:...
https://blog.jetbrains.com/youtrack/2024/01/watch-our-youtrack-helpdesk-online-demo/
The power of generative AI is now freely available to teams using YouTrack! AI Assistant, powered by JetBrains AI, is available in YouTrack 2023.3. It helps you generate summaries for content in ...
https://blog.jetbrains.com/youtrack/2023/12/discover-the-power-of-jetbrains-ai-in-youtrack-for-free/
The YouTrack 2023.2 release brings powerful updates to article collaboration in the Knowledge Base, improves the experience of both support teams and customers within helpdesk projects, adds Turk...
https://blog.jetbrains.com/youtrack/2023/09/youtrack-now-with-improved-knowledge-base-collaboration/
YouTrack 2023.1 introduces YouTrack Helpdesk, which enables you to streamline your customer support services for both external and internal clients. With the new Helpdesk project type, significan...
https://blog.jetbrains.com/youtrack/2023/04/helpdesk-projects-arrive-in-youtrack/
As we kick off the new year, we’d like to share an updated roadmap and highlight YouTrack’s long-term goals for the future. Thanks to our dedicated users, YouTrack’s customer base has been ...
https://blog.jetbrains.com/youtrack/2023/02/youtrack-roadmap-2023/
In this YouTrack webinar recording, you’ll get an overview of how to manage your tasks and projects easily, work with your team’s Agile boards, use powerful time tracking, create Gantt charts...
The latest YouTrack update brings out-of-the-box Telegram integration. You can use Telegram as one more channel to stay connected, along with Slack, emails, and the YouTrack Notification Center. ...
https://blog.jetbrains.com/youtrack/2022/11/youtrack-adds-telegram-integration/
We finally got our own YouTube channel, where you can already find a collection of our product overviews, webinar recordings, and some of our favorite ads. There is more still to come! Subscribe ...
https://blog.jetbrains.com/youtrack/2022/09/subscribe-to-our-brand-new-youtube-channel/
Thousands of academic institutions and students across the globe use YouTrack for software development and project management courses, as well as in research. If you’re working in this field an...
https://blog.jetbrains.com/youtrack/2022/08/do-you-speak-math-so-does-youtrack/
YouTrack 2022.2 comes with an incredible set of enhancements for your time tracking routines. It offers timesheets for working groups and custom attributes for work items. Additionally, you can n...
https://blog.jetbrains.com/youtrack/2022/07/youtrack-now-with-more-powerful-time-tracking/
Version 2022.1 introduces one of the most exciting developments in YouTrack history – interactive Gantt charts! The interactive Gantt timeline is a fundamentally novel approach to project pla...
https://blog.jetbrains.com/youtrack/2022/02/youtrack-now-with-interactive-gantt-charts/