Sue Herera Sue Herera is a CNBC Breaking News Anchor & "Nightly Business Report" Co-Anchor. Feed: http://www.cnbc.com/id/15838111/device/rss
Cooler Heads: A Hostage Negotiator on How to De-escalate Tensions at Work Mon November 20th, 2023 Wallace Zeins, former NYPD hostage negotiator, spoke with CNBC's Sue Herera at CNBC WEC Summit on Nov. 14, 2023, about how the fundamentals of his work can be applied to business. https://www.cnbc.com/video/2023/11/20/cooler-heads-a-hostage-negotiator-on-how-to-de-escalate-tensions-at-work.html
