The uptick in renter fraud is an extremely concerning trend in multifamily today. In our digital world, sophisticated techniques exploit vulnerabilities in property management companies and threa...
https://www.realpage.com/blog/the-true-impacts-of-rental-application-fraud-how-technology-can-help/
Now that more apartment dwellers choose to pay rent online, renters need and want a direct connection between on-time housing payments and a boost in their rating with credit bureaus. Surprisingl...
https://www.realpage.com/blog/realizing-the-rent-reporting-opportunity-for-apartments/
Differentiating machine learning, deep learning and AI To navigate AI effectively, it's crucial to understand the hierarchy of machine learning, deep learning and AI. Machine learning algorithms,...
https://www.realpage.com/blog/ai-types-for-enhanced-multifamily-operations/
The multifamily industry continues to face economic headwinds. On top of major trends like declining rent growth, worker shortages and vacancies driven up by skyrocketing supply, expenses remain ...
https://www.realpage.com/blog/group-purchasing-organizations-help-combat-rising-costs/
The promise of artificial intelligence (AI) in business applications is to improve operational efficiency by taking on repetitive tasks and providing human workers with a business context that dr...
https://www.realpage.com/blog/4-ways-ai-can-boost-multifamily-leasing-agent-efficiency/
What are Building Energy Performance Standards? In January 2022, the Biden Administration launched the National Building Performance Standards Coalition, with a timeline of implementing these sta...
Generating and retaining high-quality leads is a top priority for many property management companies. With all the time and budget devoted to attracting residents, leasing teams should do anythin...
https://www.realpage.com/blog/keeping-leads-inside-your-portfolio/
Artificial intelligence (AI) can be game-changing for businesses seeking innovative approaches. And even though AI technology has been around since the 1950s, it has taken a while for the multifa...
The Rise of chatbots One of the most noticeable elements of the AI-enabled prospect journey is the integration of chatbots leveraging conversational AI, making interactions feel more human-like a...
The multifamily residential real estate market has shown signs of normalization coming out of the turbulence from the pandemic. Following a construction boom in 2021 and 2022, supply continued to...
Real estate accountants operate in a challenging environment where efficiency, accuracy and timely decision making combine to determine the success of managing the investment accounting requireme...
A 2023 National Apartment Association (NAA) article and infographic illustrate the tremendous financial challenge multifamily owners face. According to NAA, for every dollar of apartment rent col...
https://www.realpage.com/blog/6-ways-to-control-multifamily-expenses/
The expectations for effective real estate asset management are changing for small and medium-sized businesses (SMBs) and midmarket firms with mixed-use portfolios as they compete for investor wi...
https://www.realpage.com/blog/increasing-efficiency-engagement-for-growing-mixed-use-portfolios/
The ability to identify and prioritize the most qualified multifamily prospects is key to maximizing occupancy rates and rental income while maintaining the efficiency of your onsite teams. So, w...
https://www.realpage.com/blog/blueprint-to-multifamily-success/
Advanced Asset Management Strategies for Portfolio Performance Five advantages of data-driven solutions for real estate investment management Generating measurable, strategic success in real esta...
https://www.realpage.com/blog/asset-management-strategies-for-improving-portfolio-performance/
The start of a new year is the perfect time to revitalize your company’s online presence. With a clear focus on improving your marketing efforts, you’re in the perfect frame of mind to begin ...
https://www.realpage.com/blog/get-your-propertys-website-in-tip-top-shape/
Technologies powered by Artificial Intelligence (AI) are revolutionizing how organizations of all kinds replace their inefficient business processes. The multifamily industry is no exception. The...
https://www.realpage.com/blog/adopting-ai-enabled-demand-tech/
Real estate owners and operators face an ongoing challenge to maximize the value and profitability of their assets in shifting economic and market conditions. To gain an edge in such a dynamic an...
https://www.realpage.com/blog/real-estate-investment-forecasting-and-asset-valuation/
The best of both worlds — empowering residents while increasing engagement Without question, technology has revolutionized property management by simplifying processes and improving efficiency....
https://www.realpage.com/blog/navigating-the-intersection-of-technology-and-resident-interactions/
Introduction In a recent webcast, industry experts explored the unique challenges and opportunities faced by smaller multi-family operators in today's competitive landscape. The discussion spotli...
https://www.realpage.com/blog/navigating-challenges-embracing-prospects/
hero (noun): a person admired for achievements and noble qualities What does an everyday hero look like? You may encounter one and not even know it until the story is revealed. Meet Grant Corbett...
https://www.realpage.com/blog/meet-a-realpage-everyday-hero/
Recently, RealPage hosted a live customer panel of smaller and midsized operators for a webcast titled ‘Level the Playing Field’. The webcast delves into the realm of technology hacks that ...
https://www.realpage.com/blog/empowering-small-midsize-operators/
In case you missed it, here’s a rundown of what happened when RealPage® hosted a social media takeover of National Apartment Association’s Facebook page on Sept. 26, 2022. Throughout the day...
https://www.realpage.com/blog/6-tech-tips-for-2023-from-top-multifamily-leaders-naa-takeover-recap/
After a chaotic few years (despite an uncertain economic future), the multifamily industry is seeing some steps toward normalcy. Occupancy rates stabilized just under 98% (around the long-term av...
https://www.realpage.com/blog/3-common-myths-about-centralized-leasing/
Will Rogers captivated audiences with his frontier-style storytelling and humor. He found the right blend of content while appealing to the masses with a plain yet inspiring message. The youngest...
https://www.realpage.com/blog/apartment-content-marketing-telling-stories-build-brands/
Just as the multifamily industry was starting to feel confident after weathering the effects of the pandemic — another change is on the horizon courtesy of potential economic woes. On top of th...
https://www.realpage.com/blog/why-integrated-front-office-solutions-are-crucial/
Analysis of detailed operational metrics is just one way to assist in determining asset health. The view down below reveals various performance metrics essential to driving key day-to-day decisio...
https://www.realpage.com/blog/how-determine-asset-health-performance-kpis/
In today’s review-centric world, an internet search for a business usually yields some sort of quick rating or score as a guide. Three stars. Four stars. Five stars. Ratings can give the user a...
https://www.realpage.com/blog/portfolio-asset-metric-management/
Affordable housing, while providing an invaluable service across the country, can prove challenging when tasked with the uniqueness of offering quality residences with limited resources. Keeping ...
https://www.realpage.com/blog/5-key-areas-to-cut-costs-best-practices-for-affordable-housing-ebook/
COVID-19 will pass. But some of the repercussions won’t. And perhaps the biggest will turn out to be the increased time people will spend at home rather than an office, as Americans have proven...
https://www.realpage.com/blog/6-implications-of-working-at-home-for-multifamily/
Artificial intelligence (AI) is one of those terms used so liberally that you’re never sure whether you’re being snowed by marketers. But in the context of RealPage’s new AI-based resident ...
https://www.realpage.com/blog/artificial-intelligence-revolutionizing-resident-screening/
A big challenge facing facilities maintenance teams at multifamily properties every day is reducing exposure to COVID-19 in the process of apartment cleaning, including not just the units themsel...
https://www.realpage.com/blog/overcoming-challenges-on-new-frontier-of-apartment-cleaning/
By: Jay Parsons, Andrew Bowen and David Polewchak In 2020, apartment operators and asset managers largely focused on playing defense amidst a period of tremendous uncertainty. In some spots, defe...
By: Jay Parsons, Andrew Bowen and David Polewchak Some prognosticators are beginning to push out rosy outlooks for America’s hardest-hit real estate markets: high-density urban areas, primarily...
By: Jay Parsons, Nikki Jorski, David Polewchak and Andrew Bowen In 2020, apartment resident retention was … well … easy, at least outside of harder-hit urban markets. Retention rates soared t...
By: Jay Parsons, Greg Willett and Nikki Jorski Anyone scanning a news feed over the last six months has probably heard about a looming crisis of historic proportions – a tidal wave of evictions...
https://www.realpage.com/blog/evictions-will-remain-limited/
By: Jay Parsons, Tracy Saffos, David Polewchak and Krista Hurley For decades, property managers built leasing offices designed to be the heartbeat of the apartment community. Developers built ama...
https://www.realpage.com/blog/decentralize-your-leasing-office/
By: Jay Parsons, Tracy Saffos and David Polewchak Every year, for decades, the question is asked at budgeting sessions among apartment property management executives: Can we reduce the staffing-t...
By: Jay Parsons, Andrew Bowen and Tracy Saffos In the property management business, almost everyone has what they call “secret sauce,” and they take a lot of pride in it – rightfully so. A ...
https://www.realpage.com/blog/adjust-your-operational-recipe/
By: Jay Parsons, Jonathan Breakstone and Tracy Saffos When the pandemic hit, virtual tours quickly became the buzziest topic in apartment property management. We saw operators sprint to offer all...
https://www.realpage.com/blog/accelerate-fully-virtual-leasing/
The “4 P's” of marketing – product, place, promotion, and price. It’s the classic approach ingrained in every marketing strategist’s repertoire in Marketing 101, long before digital tec...
https://www.realpage.com/blog/how-technology-is-saving-the-day-on-the-4ps-of-marketing/
Almost three years after the start of the pandemic, the Affordable Housing sector of the multifamily industry continues to face formidable challenges. And those challenges go well beyond what is ...
https://www.realpage.com/blog/affordable-housing-innovation/
Apartment maintenance teams can boost resident satisfaction significantly by preparing for the unexpected. Timely response to maintenance requests is consistently at the top of the list of reside...
https://www.realpage.com/blog/equipping-apartment-maintenance-teams-for-the-unexpected/
As social distancing restrictions ease, property management companies are beginning to catch up on their backlogs of multifamily maintenance work orders. The spread of the coronavirus and stay-at...
https://www.realpage.com/blog/catching-up-on-family-maintenance/
Times are a-changin’ in the rental housing market. Growing market demand pushes occupancy to the limit, making a property look good at first glance.—but a deeper look into the property may re...
https://www.realpage.com/blog/your-apartment-property-management-system-health-check/
Expense management is critical at any point during a run, but as cycles wane the need for preserving a budget lead or making up lost ground becomes more important. Eyes on spending get sharply fo...
https://www.realpage.com/blog/improving-expense-management-mobile-facilities/
RISE Real Estate, a successful company with holdings in both conventional and student, finally has a new tool that benefits both properties. Before encountering the Mobile Facilities App, howeve...
https://www.realpage.com/blog/cutting-paperwork-maintenance-mobile-facilities-app/
A Paul Rhodes education session is always a good way to spend part of the day at a multifamily conference, especially after lunch when the eyes get heavy. His sermon-like presentations always gra...
https://www.realpage.com/blog/turning-multifamily-maintenance-renewals/
The perception of maintenance is a much discussed topic in the industry today. Because maintenance personnel are frequently on the grounds, they have become the face of apartment communities. The...
The whole point of apartment marketing is to fill the top of your leasing funnel. Attraction is step one of the prospect journey you create, followed by engagement, lease signing and, finally, ri...
https://www.realpage.com/blog/enhancing-the-buyers-experience-is-the-way-in-apartment-marketing/
Excellence. Ownership. Character. Teamwork. These core values are integral to our ability to deliver exceptional value to our customers and enable their success. Recently, Dana Jones, CEO and Pre...
A recent webcast on multifamily budgeting shed a spotlight on some great opportunities to fine-tune the process in order to save time, improve accuracy and keep budgets on track. Participants emp...
https://www.realpage.com/blog/five-ways-to-streamline-your-multifamily-budgeting/
The pandemic lockdowns sent shockwaves through the entire real estate industry, but perhaps no stronger than in Affordable Housing, where owners, investors and operators have been the unsung hero...
https://www.realpage.com/blog/realworld-2022-conference-spotlight-on-affordable-housing/
More and more, said RealPage SVP of Investment Management Damien Georges in his RealWorld presentation, the winners in real estate investing will be those with comprehensive, near real-time portf...
The single-family home rental business has been around for years. Lately, it has been gaining momentum as institutional players and multifamily companies enter into a market that some say is prov...
https://www.realpage.com/blog/build-to-rent-communities-emerging-as-housings-next-great-niche/
Affordability for market-rate apartments is not a major concern for owners as income wage growth is moving along with rent increases, according to the 2022 Market-Rate Apartment Affordability Rep...
The excitement in the air leading up to RealWorld 2022: The Pursuit of Excellence was transformed into energy, fervor and zeal from the moment RealPage CEO Dana Jones took the stage to deliver he...
https://www.realpage.com/blog/realworld-2022-customer-conference-recap/
Behind the scenes of the National Apartment Association’s CampusConnex in Orlando this February, about 30 women in the student housing industry gathered. Many were colleagues, coworkers and eve...
https://www.realpage.com/blog/women-student-housing-empowering-others-succeed/
We all know Affordable Housing Compliance is complicated, often confusing and potentially very costly when properties are out of compliance. Handling casualty losses in the affordable tax credit ...
https://www.realpage.com/blog/affordable-housing-compliance-for-casualty-loss/
Real estate investing has been eternally plagued with a nagging problem: investment execs don’t have before them, in an easy-to-digest form, the essential data they need to ensure they’re mak...
https://www.realpage.com/blog/deep-data-at-your-fingertips-brings-clarity-to-real-estate-investing/
After a long run of better-than-expected performance, the apartment industry seems to be on a precipice of difficulty. RealPage CEO Dana Jones during this week’s company RealWorld “The Purs...
https://www.realpage.com/blog/technology-could-help-apartment-operators-navigate-a-changing-market/
It’s hard not to avoid the deluge of climate change-induced news headlines about catastrophic activity such as hurricanes, floods and droughts. But perhaps more newsworthy, according to a panel...
https://www.realpage.com/blog/boosting-property-value-through-water-and-energy-efficiency/
The American dream is now available for rent. Renters want the lock-and-leave lifestyle and maintenance on demand and are finding it in build-to-rent single-family homes communities. Investors ar...
https://www.realpage.com/blog/multifamily-developers-getting-in-on-built-to-rent-market/
Periods of extreme optimism and those mired in a rising-inflation environment are circumstances the multifamily housing industry has dealt with before. But rare is today’s mood, according to Re...
https://www.realpage.com/blog/optimism-and-anxiety-collide-in-apartment-industry/
Multifamily has become an increasingly diversified sector, with short-term rentals (STRs) being the “next big thing.” Also known as “home sharing,” STRs aren’t really new — they’ve ...
https://www.realpage.com/blog/resident-home-sharing-vs-furnished-apartment-rentals/
The filing dates to report building energy benchmarking data to the Energy Commission run from April 1 through July 1, and states are expecting building owners to do it through the Environmental ...
https://www.realpage.com/blog/benchmarking-compliance-using-energy-star-portfolio-manager/
Benchmarking utilities has become a way of life in multifamily. Not long ago, the EPA introduced its Portfolio Manager, a repository for a commercial property’s utility consumption data for ben...
https://www.realpage.com/blog/importance-multifamily-energy-benchmarking/
Short-term rentals (STRs) that are facilitated by online platforms like Airbnb have been the subject of intense debate across the U.S. Local governments around the globe, including several citi...
https://www.realpage.com/blog/changing-the-home-sharing-public-policy-landscape/
As discussed in RealWorld 2018 sessions The point of sale doesn’t stop when the contract is signed and the customer drives off into the sunset. When the long-coveted prospect finally signs on...
https://www.realpage.com/blog/creating-amazing-resident-experiences-renter-lifecycle/
Each year, the Department of U.S. Housing & Urban Development offers incentives that are essential to the survival of many affordable housing communities. Grant programs and claims processes prov...
Home sharing can be a profitable arrangement for multifamily property owners and residents when measures are in place to streamline and secure the process. But many property owners don’t know h...
https://www.realpage.com/blog/10-common-but-debunked-home-sharing-fears/
The U.S. apartment market continues to chug, but in moderation compared to much of its nine-year run. Some markets have softened, sparking some give and take in operational strategies. When marke...
https://www.realpage.com/blog/revenue-management-proven-market-cycle-ebook/
Amidst the flurry of activity at RealWorld 2021, we were able to pin down Camden’s Danielle Rivers for a chat about how moving from paper to a mobile app has transformed the company’s respons...
Since Airbnb’s launch in 2008, the short-term home sharing model has upended the hospitality industry. Now, they’re further disrupting it by enabling home sharing in multifamily communities...
https://www.realpage.com/blog/apartment-home-sharing-proper-zoning/
As a procurement specialist, Kristina Loeza has a singular view of the spending taking place at Prometheus Real Estate Group’s west coast properties. Left to the discretion and whims of individ...
https://www.realpage.com/blog/spend-management-helps-prometheus-get-more-for-their-money/
The COVID-19 pandemic has accelerated the adoption of apps that match people who are looking for a place to stay with those who have space they’re willing to rent, including entire apartments. ...
Convenient, connected and meaningful resident experiences define superior apartment living. Today’s residents desire the latest amenities and designs, technological convenience, security and �...
https://www.realpage.com/blog/the-ultimate-resident-experience-simplified/
Apartment properties stand as one of the nation’s largest consumers of energy. As owners and operators feel the growing impact on their operations, the ever-evolving world of utility management...
https://www.realpage.com/blog/navigating-energy-map-utility-management/
Smart home technology, Internet of Things (IoT) and connective devices provide substantial benefits to property managers and building owners but can often represent a costly investment. Are you r...
https://www.realpage.com/blog/smart-home-technology-iot-multifamily/
How many times do your residents see the leasing staff compared to the maintenance team? Think about it. Before online payments, leasing office staff could count on seeing a resident up to a doze...
https://www.realpage.com/blog/10-ways-maintenance-team-can-improve-resident-experience/
It never hurts to ask. Just ask Mary Nitschke. Prometheus Real Estate’s director of ancillary services picked up the phone one day and called a rebate program administrator to explain an energy...
https://www.realpage.com/blog/prometheus-real-estate-tgm-communities-control-energy-spending/
Imagine a world where a prospective renter finds an apartment online, hops into a car and drives to the community to take a look around. But this home hunter detours the leasing office and walks,...
https://www.realpage.com/blog/self-guided-tours-the-new-frontier-of-apartment-property-management/
A growing number of retail, entertainment, and travel outlets are turning to self-service checkout kiosks for their customer service needs. For many businesses, kiosks have the ability to enable...
https://www.realpage.com/blog/accept-make-online-payments-easier-residents/
Submeter maintenance means potentially avoiding unnecessary expenses and regulatory headaches. In Massachusetts, landlords must “retain an affirmative obligation” to maintain submeters and an...
https://www.realpage.com/blog/the-business-case-for-submeter-upkeep/
Utilities are among property managers’ top operating expenses, according to the NAA’s most recent survey of Operating Income and Expenses. Rising utility costs and unforeseen rate hikes coupl...
https://www.realpage.com/blog/power-couple-resident-billing-invoice-processing/
The push in the apartment industry and adoption of online payments has increased in recent years to protect properties and residents while making transactions convenient and more secure. Paying o...
The recently passed Consolidated Appropriations Act of 2018 provides Affordable property owners and operators an additional Low Income Housing Tax Credit (LIHTC) for federal Set-Aside – Income ...
https://www.realpage.com/blog/master-affordable-housing-management/
Home sharing is not a new thing. It’s been around for years and has been widely popular among young adults. However, in multifamily communities, it has been largely restricted by local ordinanc...
https://www.realpage.com/blog/four-reasons-why-home-sharing-is-on-the-rise/
The Yield Awakens at RealWorld 2021! The multifamily industry’s premier event takes place live and in-person July 11-13 in Nashville –just as it reemerges from COVID and its critical repercus...
https://www.realpage.com/blog/dont-miss-the-realworld-2021-multifamily-conference/
Reaching the most qualified renters gains the most profitable outcomes. However, how do you reach today’s most qualified renters? Engage their focus and go beyond their rental search expectatio...
https://www.realpage.com/blog/5-sure-ways-get-renter-love-deserve-ebook/
Whether formalized or not, spend management is an important part of what every property manager does. Put simply, a PMC that doesn’t control costs will not be one for very long. But there’s a...
Tenant screening has traditionally been about digging up every available record about a prospective renter, then determining whether any risks of non-payment or bad behavior outweigh the benefit ...
https://www.realpage.com/blog/ai-tenant-screening-is-boosting-noi/
In multifamily marketing, as in nearly every other area of our economy, the Internet has changed everything. But one of the most significant transformations is already so ingrained that few reali...
https://www.realpage.com/blog/multifamily-marketing-involves-leveraging-good-reviews/
It always seems like we are waiting until the last possible minute to get in shape for summer – sometimes getting prepared for multifamily budgeting season feels the same way. We may not be a...
https://www.realpage.com/blog/7-ways-to-make-budgeting-season-less-painful/
Just as multifamily portfolios market apartment’s amenities and conveniences, sustainability is getting some of the limelight. Websites and other collateral show how properties are making lasti...
https://www.realpage.com/blog/realpage-energy-summit-2022-turning-sustainability-into-value/
Like most successful multifamily companies, American Landmark keeps a constant eye on efficient cost and labor-saving operations. Focusing on distressed multifamily properties and renovation oppo...
https://www.realpage.com/blog/american-landmark-streamlines-apartment-maintenance-with-mobile-tech/
One of the largest multifamily firms in the U.S., Cortland employs around 30 professionals in its accounting function – a surprisingly modest number considering the empire they’re managing. T...
Technology has pushed online leasing to the forefront of renting apartments, but the apartment design choices renters see in person still matter plenty. While some these days will rent sight unse...
After nearly two years of working at home because of the pandemic, apartment residents are expecting more from their living experience. Communities that accommodate residents’ ability to earn a...
“We are honored to formally announce that RealPage® has been designated as a Great Place to Work-Certified™ company by Great Place to Work®! RealPage has been on a journey to create a bes...
https://www.realpage.com/blog/5-ways-to-make-your-organization-a-great-place-to-work/
In the multifamily online payment world, ACH account validation can be tricky and time consuming. Failing to authenticate a resident’s bank information before accepting payments can open the do...
https://www.realpage.com/blog/reliable-real-time-ach-account-validation-for-property-managers/
The success of ClickPay at senior living communities is quickly erasing the perception that housing older residents mean doing things the old-fashioned way. Payments are a monthly burden at every...
https://www.realpage.com/blog/clickpay-curing-payment-headaches-at-senior-living-communities/
Personal checks have long been the bane of multifamily properties. They’re time-consuming to process and prone to returns and fraud. To everyone’s benefit, paper checks have been steadily e...
Deciding whether to buy, sell, or hold multifamily investments can be especially vexing during an economic downturn. But managers and investors who dive deeply into currently available high-quali...
https://www.realpage.com/blog/buy-sell-hold-how-great-data-is-helping-in-a-tricky-market/
Accepting paper payments is common in the multifamily industry, and particularly in the affordable housing market. Unlike at conventional properties, affordable property residents are less likely...
The fourth and final session of a recent four-part webcast series on the prospect experience took a bit of a curve towards a subject that impacts both renter and rental property: mitigating risks...
https://www.realpage.com/blog/risk-mitigation-moves-to-front-burner-as-fraud-other-risks-increase/
Despite continued movement toward paying online, a significant amount of residents still prefer paying via paper payments. Those residents are bucking the trend of online payments which means pro...
https://www.realpage.com/blog/accepting-paper-payments-with-confidence/
From paper clips to file folders, and filing cabinets to computer systems, the process of storing, managing and organizing documents is as old as paper itself. And in real estate, managing docume...
https://www.realpage.com/blog/next-generation-multifamily-document-management/
As discussed in RealWorld 2018 sessions 2018 has been a pivotal year in the Affordable Housing sector under the current administration. With a shortage of 7.2 million affordable housing units a...
https://www.realpage.com/blog/2018-pivotal-year-affordable-housing-industry/
The U.S. energy market is easing into 2022 on the heels of a roller coaster ride, and while pricing is stabilizing the outlook continues to present challenges for multifamily utility management. ...
As online payments for rent and fees increase, apartment operators are becoming more vulnerable to payment fraud. But there are ways to head off potentially fraudulent transactions. You just have...
Resident satisfaction is about more than beautiful interiors, incredible amenities and timely repairs. Often overlooked by multifamily property managers is the importance of actively fostering a ...
Establishing a company-wide ESG (environmental, social and governance) strategy and overcoming external and internal obstacles is a white-hot topic in multifamily. The attention is trickling down...
https://www.realpage.com/blog/conquering-what-makes-an-esg-strategy-hard-for-multifamily/
As late as 20 years ago, achieving maximum ROI from multifamily properties involved best guesses based on limited apartment industry data. Managers made decisions involving purchases, rehabs and ...
Building better multifamily budgets through forecasting and planning is no easy task for today’s accounting teams. With so many facets to operating and marketing apartments, no two budgets are ...
https://www.realpage.com/blog/building-better-multifamily-budgets-with-forecasting-and-planning/
As if resident turns aren’t already costly enough, hidden apartment utility costs incurred when water, gas and electric bills aren’t transferred to a new resident can add to the pain. Billing...
https://www.realpage.com/blog/vacant-cost-recovery-closes-the-gap-on-apartment-utility-costs/
When incurring chargebacks on credit cards, multifamily properties need the most proven expertise possible. The fact is, chargebacks come in all shapes and sizes and can be complex to navigate wh...
https://www.realpage.com/blog/easing-the-burden-of-chargebacks-in-multifamily/
ESG in multifamily housing is all the rage. These three letters – which stand for Environmental, Social and Governance – are making a big difference in how the apartment and multifamily real ...
https://www.realpage.com/blog/five-ways-esg-is-transforming-multifamily-utility-management/
Migo by RealPage, multifamily’s first apartment home sharing solution, allows property owners to monitor and share in the revenue for their residents’ home share transactions. For every booke...
https://www.realpage.com/blog/realpages-migo-unlocks-new-revenue-streams/
Your cell phone can do hundreds of useful things you know nothing about. But just how much time are you willing to invest in learning about all these features and functions when there’s so much...
https://www.realpage.com/blog/motivate-people-always-learning/
Today’s apartment marketing offers a wide array of online methods to capture prospects. But simply using them doesn’t guarantee success. Prospects today will give you just 10 seconds to grab ...
The kids are back in school and fall is around the corner . . . which means the commercial property budget season is officially upon us. Preparing a solid operating budget for your commercial pro...
https://www.realpage.com/blog/getting-a-head-start-on-commercial-properties-budget-season/
You’ve done all the right things to attract a good prospect. From your optimized website, to a virtual tour, to AI-based chat backed by capable agents ready to cement that decision to apply. Th...
As apartment renters prefer the convenience of making online payments online for rent and other services, property managers require a trusted platform for processing those payments. The world is ...
Protecting against payment fraud in multifamily is becoming increasingly important. Online payment channels have become the norm, and were especially valuable to apartment residents last year dur...
https://www.realpage.com/blog/security-compliance-essential-as-payment-fraud-escalates/
The phrase, “It takes a village to raise a child,” is relevant to navigating the affordable and senior housing industries. That’s not to suggest that either rental housing sector is green b...
https://www.realpage.com/blog/strengthening-the-senior-and-affordable-housing-industries/
The code to apartment home sharing on Airbnb has been cracked. A complete, long overdue technology solution is enabling multifamily owners and residents to confidently earn extra revenue by leasi...
https://www.realpage.com/blog/the-key-to-effective-apartment-home-sharing-in-multifamily-housing/
At RealPage, we believe in giving back to the communities in which we live and work. For the past 20 years, RealPage employees around the world have given their time, talent and financial resourc...
https://www.realpage.com/blog/realpage-india-adopts-government-school-in-hyderabad/
RealPage’s ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. Expanded functional...
https://www.realpage.com/blog/unveiling-the-new-activebuilding-resident-portal/
Few if any general partners, real estate investment trusts and property management companies (PMC’s) will argue that the demands for financial reporting and transparency into operational metric...
https://www.realpage.com/blog/3-must-haves-for-your-multifamily-accounting-platform/
It is quite common for auditors, inspectors and regulatory agencies to misapply the various accessibility laws on the books. Multifamily owners will sometimes find themselves out of compliance be...
https://www.realpage.com/blog/3-misconceptions-regarding-ada-and-fair-housing-accessibility-laws/
Apartment cleaning shifted into high gear with the onset of COVID-19, including deep cleansings of everything on the property. Surfaces, floors, appliances and just about everything else were scr...
As pool season approaches, swimming pool maintenance is shifting into high gear. But apartment management teams may have to adjust their pool care strategy for keeping water healthful and clear g...
https://www.realpage.com/blog/pool-maintenance-teams-need-to-explore-chlorine-options/
Looks can be deceiving, whether from a prospective resident’s perspective while viewing a community for the first time or an accountant who is glancing at spreadsheets trying to understand the ...
https://www.realpage.com/blog/measuring-property-health-leveraging-mrcs-kpis/
Ben Bruns of the Weitz Co. says that in some ways the construction industry was more efficient before World War II. Erecting buildings just didn’t take so long. At a recent student housing conf...
https://www.realpage.com/blog/technology-puts-muscle-saving-time-money-construction/
The foundation for using energy in multifamily responsibly is resident behavior. Benchmarking is important. Data analysis is critical. But connecting resident consumption with the “on” and �...
https://www.realpage.com/blog/motivating-residents-conserve-water-energy-multifamily/
The multifamily housing industry, traditionally a step or two away from the cutting edge, is learning to embrace innovation at a time when the globe isn’t sitting still. Today, world leaders an...
Cut and paste. Write formulas. Are they correct? Was that cell copied? Does that column total correctly? Let’s face it. Spreadsheets are no longer trés chic. They’re cumbersome, often inaccu...
https://www.realpage.com/blog/say-goodbye-spreadsheets-senior-living-property-management/
Apartment residents today are quick to say what amenities they most prefer. While surveys offer great insight, the ultimate way a renter communicates interest with certain features is by signing ...
https://www.realpage.com/blog/benchmarking-amenities-determine-true-value-price/
As discussed in RealWorld 2018 sessions RealPage has been on the cutting edge of rental housing software for over 20 years. Now, it’s consolidating all of that innovation into something speci...
https://www.realpage.com/blog/user-management-made-simple-unified-platform/
Mobile technology is becoming more in demand in multifamily housing, according to some of the latest survey data. And websites need to get right to the point or prospective renters will move on t...
https://www.realpage.com/blog/embracing-technology-focused-apartment-marketing-strategy/
Multifamily housing is filled with competition on every street corner. To stand out, operators obviously need to show some love to prospects and residents but the courtship goes beyond dropping o...
https://www.realpage.com/blog/romancing-renter-proven-strategies-higher-retention/
Apartments that miss leasing inquiries or wait too long for follow-up with prospective renters may be throwing away money. Multifamily call center data shows that more than half of email and text...
https://www.realpage.com/blog/pump-volume-maximize-lead-conversion/
As discussed in RealWorld 2018 sessions Rehabbing a property no longer means applying a fresh coat of paint on the outside and new carpet throughout. In today’ highly competitive multifamily ...
https://www.realpage.com/blog/using-revenue-management-determine-roi-renovations-multifamily/
Month after month, year after year, financial close management is a dreary fact of life for real estate accounting staff. While it’s absolutely essential, there is little that’s creative or e...
https://www.realpage.com/blog/secret-shortening-financial-close-cycle/
The multifamily housing industry has reached the point of crisis in many communities where rent rises have surpassed households’ pay raises, straining affordability. Attempts – some of them s...
https://www.realpage.com/blog/nmhc-toolkit-designed-stimulate-affordability-apartment-industry/
Millennials are dominating the rental market and using their size and influence to dictate digital and social trends. At more than 80 million strong, the generation is changing the multifamily ho...
https://www.realpage.com/blog/online-rent-payments-gaining-ground-property-management/
Just about every night, Tom Fischer can be found on YouTube, Facebook, Twitter, or Bourbonblog.com swirling a glass of bourbon, whiskey, or another distilled spirit. He takes a sip and notes the ...
https://www.realpage.com/blog/getting-in-the-spirit-of-bourbon-tasting-realworld-2020/
Hours upon hours and days upon days can be spent planning and executing student housing lease-ups. Vendor schedules must be coordinated, leases approved, apartments assigned and roommates matched...
https://www.realpage.com/blog/turning-a-bad-turn-day-into-a-good-one-with-technology/
Mixed-use properties are drawing considerable interest by investors in the multifamily and commercial spaces. Walkable communities and transit oriented development are creating new opportunities ...
https://www.realpage.com/blog/unique-valuation-model-required-mixed-use-asset-success/
Within the Prop Tech space, it’s easy to be confused by the myriad of system and service offerings. While there are hundreds of startup companies providing various services and solutions, insti...
While it may sound dull, utility data is pretty exhilarating. The amount of data on a property’s bill is a road map to operational efficiency. It can uncover costly energy and water waste that ...
https://www.realpage.com/blog/energizing-affordable-market-utility-data/
The question of “what’s the rent?” in multifamily has gotten more complex over the years. Establishing rent on distinctly different apartments is one thing and finding the sweet spot on com...
https://www.realpage.com/blog/much-data-much-finding-meaningful-multifamily-metrics/
Virtual Leasing is here to stay, and it most certainly will grow in importance. COVID-19 made it a necessity for the multifamily industry. Months of use by property management companies proved it...
https://www.realpage.com/blog/augmented-intelligence-chat-boosts-virtual-leasing/
Due diligence inspections are a must if you are acquiring or have just acquired an affordable property or a conventional property with affordable units. For owners and managers, reducing the risk...
RealPage Vice President of Learning Solutions Katie McCaslin recently has been circulating a shocking factoid: 70% of what employees learn in training is forgotten within just 24 hours. That’s ...
https://www.realpage.com/blog/fixing-forgetting-curve-multifamily/
Every year, we spend 60 billion dollars on employee training. And every year, we throw 42 billion dollars away. That’s 70%. Why is that? Because employees forget 70% of what they learn within 2...
https://www.realpage.com/blog/employee-training-not-forgetting/
Revenue management isn’t just about establishing rent prices in multifamily housing. Many apartment operators believe that industry solutions are sort of a one-trick pony – they set rent and ...
https://www.realpage.com/blog/beyond-rent-unlock-benefits-revenue-management/
It’s always been suspected that it pays for your multifamily property to have a good reputation online. Now there’s evidence to back this up. New research shows that a change in your Online R...
https://www.realpage.com/blog/online-reputation-scores-impact-revenue-asset-performance/
Taking a break from the glitz of Las Vegas, RealWorld 2019 captured the magic, imagination and inspiration known for one of America’s top vacation destinations in July. RealPage greeted custome...
https://www.realpage.com/blog/realworld-2019-reliving-magic/
One of the most challenging obstacles that the Affordable Housing Industry is facing today is the difficulty to attract, hire and retain talent into their businesses. With a low unemployment rate...
https://www.realpage.com/blog/whats-ahead-affordable-housing-industry/
Call it the longest seventh inning in the apartment cycle that has been seen over the last two decades. Five years ago was perhaps the pinnacle of value-add construction, and the market still hol...
https://www.realpage.com/blog/hitting-home-run-value-add-construction/
An operator or owner of a small property management portfolio has many roles. At any given point in the day, he or she can wear different hats, from leasing apartments and keeping the books to sw...
https://www.realpage.com/blog/clearer-view-property-health-smartsource-accounting/
Managing Affordable Housing brings a unique set of complexities compared to other forms of rental housing. Professionals in the Affordable industry must ensure that the property and/or portfolio...
https://www.realpage.com/blog/secret-weapons-better-manage-affordable-housing/
Only 35 Affordable and available rental homes exist for every 100 extremely low income (ELI) renter households in the United States, according to the National Low Income Housing Coalition. Affo...
https://www.realpage.com/blog/five-key-areas-cut-costs-affordable-housing-ebook/
Whether you are a seasoned real estate professional or just learning the ropes, nothing speaks greater volumes than having the right credentials. Networking with peers and other real estate agent...
https://www.realpage.com/blog/earn-continuing-education-credits-by-attending-realworld-2020/
Why attend RealWorld 2020? Now, there’s a story. The short of it is that there is no other industry conference that informs about improving the efficiencies and effectiveness of day-to-day oper...
https://www.realpage.com/blog/the-value-of-realworld-stories-successes-insights-and-dazzle/
For the sake of ease, speed, accuracy and professionalism, many large GP’s and LP’s have heavily invested in new software for investment accounting. But the same can’t be said for many smal...
https://www.realpage.com/blog/realpage-investment-accounting-benefits/
While we all know that online reviews are important for multifamily marketing, managing them can often be overwhelming. That’s because there are many social media and review venues to monitor f...
https://www.realpage.com/blog/reputation-everything-manage-online-reviews-multifamily-marketing/
Finding the right vendor in the right area has long been a challenge for multifamily operators. And for third-party service companies, getting new business has been difficult, sometimes forcing t...
https://www.realpage.com/blog/perfect-match-optimizing-vendor-management-program/
U.S. Energy Information Administration Administrator Linda Capuano told the Energy and Water Development Appropriations Subcommittee in the U.S. House of Representatives in February that the U.S....
RealPage Asset and Investment Management (AIM) aggregates and clearly presents property performance and valuation data to owners, asset managers, investors, and operators. Until now, pulling toge...
One of the longest cycles in multifamily history may still be healthy, but a prevailing industry tone is the need to get fit and be ready when the tables turn. At NMHC’s 2020 OpTech Conference ...
https://www.realpage.com/blog/becoming-more-efficient-with-spend-management/
Smart home technology is hardly vanilla these days. For an apartment community to provide residents with amenities like smart locks, smart thermostats, lighting and shades accessible through thei...
https://www.realpage.com/blog/smart-home-technology-managed-versus-unmanaged-systems/
The evolving multifamily industry is changing the way marketers and operators are cultivating leads and meeting occupancy goals. Classic marketing strategies are no longer the most effective way ...
https://www.realpage.com/blog/convergence-data-digital-marketing-multifamily/
You’re in the multifamily business, not the computer business. But ask the typical property management company why they manage their own IT – hardware, software, upgrades, tech support and th...
https://www.realpage.com/blog/debunking-myths-outsourced-multifamily/
Online payment adoption is rising steadily in conventional multifamily and leading to the expectation of more self-service opportunities for renters. Recent industry information shows a continued...
https://www.realpage.com/blog/overcoming-hurdles-payments-affordable-housing-industry/
In the age of intelligent software, producing financial statements still involves a lot more labor than it should for multifamily accounting professionals. That’s because in the property manage...
https://www.realpage.com/blog/a-breakthrough-in-multifamily-accounting/
The old real estate axiom of “location, location, location” is taking on a new meaning in the world of data analytics for the apartment market. Property appeal often is dictated by its proxim...
https://www.realpage.com/blog/resident-mix-impacts-conventional-apartment-market/
As the senior population continues to grow, so too does the market demand and competition for high-quality senior living. Today’s seniors, along with their adult children, are savvy shoppers lo...
https://www.realpage.com/blog/3-secrets-revealed-senior-living-marketing-strategies-ebook/
True story: a property manager recently shared that she had broken down in tears when shown how RealPage Business Intelligence for Student Housing could crank out in 10 minutes the reports she ha...
https://www.realpage.com/blog/business-intelligence-student-housing-game-changer-arrives-2/
Have you ever created an order for a frequently needed product at your property, such as a new appliance or maintenance supply only to realize that maverick spend has caused your property to be w...
https://www.realpage.com/blog/automate-entire-procurement-process-simplified-spend-management/
What’s it like to go through budgeting season at your property? Multifamily and commercial companies have made great strides in modernizing operations, marketing and accounting practices in the...
https://www.realpage.com/blog/property-budgeting-doesnt-complicated/
The benefits of using a system like RealPage Revenue Management go beyond experiencing sustained revenue premiums of two to five percent. It will also enhance your entire leasing process. Improve...
https://www.realpage.com/blog/pricing-with-yieldstar-transforms-the-leasing-process/
When revenue management gets more scrutinized during shifts in market cycles (such as is the case now in the apartment industry), focus on expenses becomes more intense. Offsetting deficits of do...
https://www.realpage.com/blog/five-ways-create-powerful-spend-management-program/
The United States Department of Agriculture USDA Rural Development administration issued reminders in January that affordable multifamily housing communities in rural areas must maintain complian...
https://www.realpage.com/blog/usda-issues-updates-for-rural-development-property-compliance/
Handling rent payments has always had unique challenges in the low-income housing market, causing additional administrative burden on top of already-complex housing rules and regulations. Propert...
https://www.realpage.com/blog/payment-platforms-reduce-fraud-paperwork-affordable-segment-2/
Not many multifamily IT departments can say that they make a direct positive contribution to the bottom line. The administrators, technicians and engineers who keep property management computers ...
https://www.realpage.com/blog/outsourcing-no-longer-dirty-word-multifamily/
The clock is ticking for Windows 7. In less than a year, Microsoft will stop supporting and providing security updates for one of its most popular operating systems, affecting millions of PCs in ...
https://www.realpage.com/blog/end-windows-7-keep-lights-outsourced-t-services/
This October in Dallas, a climate where supply outpaces demand in some markets, multifamily leaders met to discuss how to get more revenue out of their Texas assets. Discussions focused on how to...
https://www.realpage.com/blog/keys-operational-revenue-success-multifamily/
As discussed during RealWorld 2018 sessions It comes with the territory: owning or managing commercial real estate properties means juggling a variety of operational and financial tasks, not to m...
https://www.realpage.com/blog/keeping-every-square-foot-covered-commercial-and-financial-solutions/
The RealPage Financial Suite just launched a major enhancement with the addition of Spend Management and Job Costing solutions that tightly integrated both with one another and with Accounting. ...
RealPage believes education is foundational to achieving success in the 21st century. RealPage has teamed up with Cristo Rey Dallas, a college prep high school serving students with limited finan...
https://www.realpage.com/blog/developing-cristo-rey-dallas-students-into-leaders-of-tomorrow/
In 1985, the Robert Zemeckis’ blockbuster success, Back to the Future, landed in theaters. The movie thrilled audiences with its nostalgic view of the past (1950s) and its futuristic prediction...
https://www.realpage.com/blog/building-future-building-maintenance-systems/
The best and brightest in multifamily utility management are convening this spring at the RealPage Energy Summit. At the company’s Richardson, Texas headquarters April 16-18, experts will offe...
https://www.realpage.com/blog/realpage-energy-summit-power-connecting/
The numbers speak for themselves. Attendance for one of the industry’s top networking and learning events soared in 2019, eclipsing the average from 2013-18 by nearly 15 percent. In the last 16...
https://www.realpage.com/blog/realworld-2020-improving-the-user-experience/
As discussed in RealWorld 2018 sessions As the apartment industry runs through its cycles, changes in apartment demand and demographics are fostered by economic fluctuation. And with the expect...
https://www.realpage.com/blog/future-renters-apartment-demand-factors/
A proactive utility management solution always has its eye on the meter – giving property managers a firm grip on water, gas, and electric usage. Take the typical case last November of the main...
https://www.realpage.com/blog/the-intersection-of-sustainability-and-utility-management/
Apartment operators shouldn’t assume that today’s preferred renter amenities are defined by the regions where they operate. The 2017 National Multifamily Housing Council/Kingsley Renter Prefe...
As discussed in RealWorld 2018 sessions. A question many senior property management professionals may ask themselves is, “When it comes to leads, why are we still struggling with occupancy?�...
https://www.realpage.com/blog/senior-industry-trends-boosting-speed-lead/
In the constantly revolving internet technology world that seemingly is getting faster and smarter, data breaches remain a nagging thorn in the side. Despite new advances in antivirus technology,...
https://www.realpage.com/blog/how-to-protect-sensitive-multifamily-data-with-outsourced-it-services/
The power of a group purchasing organization is more evident than ever at Rivergate KW Residential. With properties in six states, the multifamily housing provider has made forming partnerships t...
https://www.realpage.com/blog/unleash-buying-power-group-purchasing-organization/
eBills are no longer a new idea or technology, and the statistics back it up. Payment processor Fiserv reports that over 50 percent of Americans receive some bills electronically, and 78 percent ...
Data is everywhere. Everything we do with any consistency can be broken down into specific data points, then trended and analyzed. We see it every day. From our phones telling us how long it take...
The multifamily industry impacts millions of lives every day. As such, it is in society’s best interest that multi-family professionals do what they can to create healthy indoor environments wi...
A little more than a year into California’s mandate of submetering on all new apartments, water conservation continues to be a hot topic. Effective Jan. 1, 2018, California SB-7 took effect and...
A friend of mine and I were chatting about on-site energy generation and what to do when the seasons change. Specifically, solar pool heating. “I turn my system off in the winter,” he said. A...
https://www.realpage.com/blog/onsite-energy-generation-weather/
Over the last few years, the multifamily industry has been exposed to terms like benchmarking, sustainability and Energy Star Portfolio Manager (ESPM). These terms may be familiar to some with ex...
https://www.realpage.com/blog/benefits-multifamily-energy-benchmarking/
A casual observer would assume that vendors and contractors sell energy projects to multifamily building owners. In reality, the energy managers and other internal champions connected to those bu...
https://www.realpage.com/blog/selling-energy-inspiring-ideas-get-projects-approved/
A healthy apartment market means fewer occupancy challenges for most communities. With U.S. apartment occupancy at a near-record 96.3 percent, the potential risk of resident-caused damage by fire...
Property managers and rental housing owners have long accepted money orders as a means to get guaranteed funds for rent. However, all too often I hear stories of property management companies dea...
https://www.realpage.com/blog/tips-for-preventing-rental-drop-box-theft/
No successful business professional would close a deal without first understanding all the facts. But when revenue management decisions are made based on limited or skewed information, a property...
https://www.realpage.com/blog/6-reasons-your-property-needs-a-revenue-management-system/
The show of hands divided a room of about 100 at the Texas Apartment Association 2019 Education Conference. Panelists and attorney Jerry Carlton didn’t seem surprised that a majority of the gro...
https://www.realpage.com/blog/avoiding-fraud-next-generation-identity-verification/
Revenue management has become fundamental to property management, and many companies are overcoming the perception that it’s only for the big portfolios and those expansive Class A palaces. Cla...
https://www.realpage.com/blog/six-ways-revenue-management-software-benefits-b-c-properties/
As websites for multifamily communities continue to evolve and showcase the latest in immersive content offerings, many have interpreted this progression as a move away from the impact of copy on...
https://www.realpage.com/blog/renewed-importance-high-quality-website-copy-multifamily-industry/
The student property management industry, like many others, is becoming very connected. As one might expect, putting heads in beds largely comes down to finding where students are online. For s...
https://www.realpage.com/blog/deliver-connected-student-living-experience/
Savvy properties are reducing multifamily maintenance costs by virtually teaching DIY repairs during COVID-19. This might seem to contradict a property manager’s promise to provide maintenance ...
At the base of the towering Rockies, Denver has always been a bucket-list place to visit. Year-round mountain recreation and beautiful vistas are a natural attraction within reach of a city that ...
https://www.realpage.com/blog/something-old-something-new-the-realworld-destination-experience/
Multifamily marketers don’t have to make effective brand impressions by repeating the name of the leasing property in rapid-fire succession like those annoying late-night commercials. You know,...
https://www.realpage.com/blog/the-power-of-storytelling-in-multifamily-marketing/
Earth Day is a 24-hour salute to ongoing efforts to create a greener planet, but multifamily housing sustainability is a 365-day-a-year job. And it’s a responsibility the industry is taking mor...
https://www.realpage.com/blog/earth-day-is-every-day-for-multifamily-housing-sustainability/
You know that going green and implementing an energy management program are not only the responsible things to do, but let’s be honest: there is some serious green to be made by going green. Bu...
https://www.realpage.com/blog/five-energy-management-designations-and-certifications/
Being able to manage the leasing, residents and staff are critical functions of a good property manager, but often I hear from regional managers and other leaders in the multifamily housing indus...
https://www.realpage.com/blog/4-areas-to-focus-on-to-better-understand-financial-budget-variances/
For many managers today, the list of issues is long: Silos. Disparate systems. Legacy software that you don’t want to give up. Excel spreadsheets scattered on shared network drives. Individua...
https://www.realpage.com/blog/portfolio-monitoring-data-outsourcing-whats-best-for-your-business/
A lot has happened to the energy management market in the last 20 years. A few decades ago, pricing was steady, except for when utility companies filed for an increase because they didn’t achie...
https://www.realpage.com/blog/demystifying-multifamily-energy-procurement/
Improving the operational performance of multifamily properties through sustainability practices is enhancing both their value and marketability. Increased attention to a trio of utility costs th...
https://www.realpage.com/blog/pmcs-achieving-sustainability-in-multifamily-utilities/
While an apple a day may keep the doctor away for residents, improving apartment building health of apartment buildings is becoming a more exact science that could ultimately improve resident ret...
https://www.realpage.com/blog/benefits-for-improving-apartment-building-health/
In today’s growing rental market, operating a healthy business is essential to staying competitive while reducing expenses. A holistic property management approach can enhance all aspects of y...
https://www.realpage.com/blog/8-key-segments-operation-master-property-management/
By: Jay Parsons, Andrew Bowen and David Polewchak Many of today’s apartment community managers and regional managers were not in the business during the last recession back in 2008-2009. That m...
https://www.realpage.com/blog/shift-operational-levers-together/
“Reputation management” is rarely a hot item on the agenda when multifamily property managers meet to explore ways of tweaking their portfolios to extract more revenue. Typically it’s only ...
https://www.realpage.com/blog/improving-multifamily-online-reputation-might-beat-a-new-gym/
The U.S. apartment market gained a bigger spark than most anticipated in the third quarter, a needed boost as the market approaches the seasonally slow year-end period. Annual rent growth of 3 pe...
https://www.realpage.com/blog/near-future-u-s-apartment-market/
The property management industry cannot sit still. It doesn’t have time, because the speed of business – even the pace of the world – just doesn’t conform to neutral. Along with analytica...
https://www.realpage.com/blog/realworld-2019-connect-discover-exceed/
A common discussion at multifamily housing conferences is how to cultivate leads and meet occupancy goals digitally. Leveraging search engine optimization, paid search and social media is a leadi...
https://www.realpage.com/blog/boost-buzz-attract-renters-ebook/
Around conference circuits, much time and energy is spent on discussing the merits and values of in-apartment technology upgrades. Nearly every agenda yields a session or two on automation throug...
https://www.realpage.com/blog/managing-smart-technology-residents/
As more and more residents are working from home, apartment design and community culture is being reshaped. Operators are being tasked with providing appropriate spaces for residents who must wor...
https://www.realpage.com/blog/how-multifamily-can-adapt-to-residents-working-from-home/
The hall is massive, just like any other convention center in a major urban core, with plenty of room to move around. A big overhead marquee welcomes attendees and scrolls the day’s schedule, w...
https://www.realpage.com/blog/take-a-tour-of-virtual-realworld-2020/
The student housing market appears to be poised for continued moderation. This year has seen a slowdown in leasing velocity and compression of rent growth, though there have been bright spots. Ov...
https://www.realpage.com/blog/three-ways-technology-accelerating-student-housing-industry/
As discussed in RealWorld 2018 sessions Operating a property management company today means exposing your business to risk in a variety of forms. Not having a safety net—a true risk protectio...
A renter’s journey begins the moment they search for your property website. It can last anywhere from a few seconds (if the website fails to engage them) to many profitable years should you con...
Landlords abandon markets. Developers stop building rentals. Apartment inventory drops. Resident mobility grinds to a halt. History, analysts and economists say that rent control will only worsen...
https://www.realpage.com/blog/the-rabbit-hole-of-rent-control/
According to AARP, Baby Boomers spend about $3 trillion annually and a whopping 78 percent are online, where they’re buying $7 billion in goods and services. As of 2017, they spent more time...
https://www.realpage.com/blog/is-your-website-senior-and-ada-friendly/
Talk to a facilities manager and property manager about the Internet of Things and you’ll probably get two very different perspectives. A property manager may have visions of IoT toys, those sm...
https://www.realpage.com/blog/internet-of-things-multifamily/
The senior living market has become more competitive than ever. The National Investment Center for Seniors Housing & Care reported that occupancy fell to eight-year lows at one point last year. ...
Many a lease has been lost when the deal comes down to the cost of the security deposit. Most property managers will agree that a high deposit can discourage an applicant as much as rent cost. Su...
The old adage that first impressions matter is never truer when it comes to renter engagement in multifamily housing. It used to be that a spiffy, tour-ready property and apartment and a knowledg...
https://www.realpage.com/blog/get-renter-love-deserve-ebook/
Panelists speaking at the 2017 Marcus & Millichap Multifamily Forum in Dallas acknowledged that multifamily’s techno buzz is alluring but advised keeping a finger on the human touch when consid...
The recent decline in home sales coupled with stronger apartment rent performance is creating some interesting dynamics in multifamily housing this year. A blazing hot home seller market cooled a...
https://www.realpage.com/blog/whats-ahead-for-the-u-s-apartment-market/
Managed high-speed Wi-Fi networks that provide an Internet connection for multifamily residents and devices everywhere on the property are quickly becoming the favored solution for multifamily Wi...
https://www.realpage.com/blog/property-wide-wi-fi-networks-winning-out-at-multifamily-properties/
Even before COVID-19 slammed the doors on unrestricted, unmasked entry to apartment complexes, many communities were already looking at smart locks and other alternatives to inconvenient, time-co...
https://www.realpage.com/blog/multifamily-keyless-access-app/
The new wave of multifamily market research has arrived, and it’s more telling than ever. Market Analytics, the industry’s only transaction-driven analytics platform that assembles full marke...
The rental housing industry is heading into uncharted territory. Property managers, operators, and investors are having to re-think traditional approaches to maximizing NOI and maintaining asset ...
https://www.realpage.com/blog/unlocking-hidden-yield-dont-miss-realworld-2020/
RealPage’s commitment to driving workforce efficiency through its property management system is clearly evident in the new OneSite experience. The new features will be showcased at the virtual ...
https://www.realpage.com/blog/realworld-2020-to-showcase-the-new-onesite-experience/
First in a series of articles about issues facing multifamily Living in an apartment has transitioned from a necessity to a preferred lifestyle, which has ushered an effort to embrace the renter ...
https://www.realpage.com/blog/at-issue-five-fair-housing-developments-to-keep-an-eye-on-in-2020/
Every current resident in your student living property is worth two in the prospect pool. So how do you hold on to the students who plan to return to school next year in a time like no other? Stu...
https://www.realpage.com/blog/retaining-your-student-living-residents-by-building-community/
Baby Boomers have adapted to the conveniences of online purchases at a much slower pace than their younger counterparts. Yet as this generation transitions into senior living, operating digitall...
https://www.realpage.com/blog/solve-senior-rent-payment-puzzle-ebook/
With the market starting to soften, it is more necessary than ever to adopt new strategies and marketing solutions in order to increase occupancy and accelerate leasing quantities. Lead managemen...
Just because you build it doesn’t mean they will automatically come. The apartment industry continues to implement and enjoy favorable adoption of online rent payments from residents. Drop boxe...
https://www.realpage.com/blog/jvm-realty-got-resident-buy-online-payments/
Roughly 10,000 people will turn 65 every day for the next 20 years. The rise in the senior population means a greater demand for senior housing and associated healthcare. Is your property prepar...
https://www.realpage.com/blog/5-tech-trends-senior-living-software/
It’s cloudy out there. The many unforeseen consequences of COVID-19 have forced us to re-evaluate our operational strategies. And the clouds keep rolling in: eviction moratoriums, an unclear ti...
https://www.realpage.com/blog/operational-strategies-for-the-uncertain-fall-and-winter-ahead/
Many multifamily property owners are making a sustainability statement through green energy contracts. And all they are doing is asking. Ask where electricity comes from and the obvious answers a...
When it comes to utility management and apartment sustainability, multifamily housing can shape its future by becoming more agile and adaptable, and embracing change. And there is no better time ...
https://www.realpage.com/blog/its-time-to-embrace-apartment-sustainability-energy-savings/
“The 2019 Online Renter Study” released earlier this year by Apartment Ratings and SatisFacts notes that resident portals are “looking more like a ‘need-to-have’ rather than a ‘nice-t...
https://www.realpage.com/blog/enhancing-the-renter-lifecycle-through-portals/
As an apartment operator, do you know what residents think amenities are worth? In this amenity crazed market, multifamily housing leaders need to understand what features like hardwood floors, a...
https://www.realpage.com/blog/amenity-valuation-getting-right/
The student housing arena presents special challenges to investors. Unlike with conventional housing, the data you need to make decisions about building, buying, selling, holding or upgrading ass...
https://www.realpage.com/blog/new-market-analytics-solution-for-student-housing-investors/
As they use resident portals while locked down during the COVID crisis, renters are generating a trove of valuable multifamily marketing material. In a recent webcast, several multifamily expert...
Now sheltering in place due to COVID-19, many residents who once made little or no use of their properties’ multifamily resident portals are finding them indispensable in navigating the pandemi...
How do you mitigate the damage to the community spirit that results from social distancing at multifamily communities? Great resident engagement is the secret to keeping your community connected ...
Asked about resident engagement during COVID-19, one savvy apartment manager says she doesn’t believe in social distancing. It’s physical distancing that’s needed, she explains, not socia...
Boosting student engagement through online reviews and reputation has never been more vital for student housing properties. Social distancing has put more emphasis on online interaction, and comm...
Multifamily reputation management isn’t the hottest item on the average PMC’s to-do list. But maybe it should be. Here’s why: before you buy anything of value these days, chances are you fi...
One subject in the spotlight at RealWorld 2020 will be resident engagement. That’s because the COVID crisis has focused attention on the challenge of fostering a deeper connection between resid...
https://www.realpage.com/blog/using-rewards-to-drive-resident-engagement/
Vendor credentialing provides advantages that save time, money and provide protection for your property. You wouldn’t allow a tenant to move in without a background check, so why do business wi...
https://www.realpage.com/blog/vendor-credentialing-protection-ebook/
Now more than a year since bursting on the scene, virtual apartment tours have strengthened the bond with property management, beyond a quick patch during the pandemic. In the past 14 months, vir...
https://www.realpage.com/blog/what-the-industry-has-learned-about-virtual-apartment-tours/
The pandemic has heightened focus on multifamily leasing, and perhaps no issue has received more attention than the push for security deposit alternatives. Traditional deposits have become a stic...
https://www.realpage.com/blog/what-property-managers-need-to-know-about-deposit-insurance/
Accountants know that no matter how much sweat they put into financial planning, budget variances are certain. Depending on the size, the variance may or may not get a second look. But inside the...
In multifamily, virtual applications rocketed up in the “contactless” environment of the Covid crisis. With this came an increase in fraud. The situation has been exacerbated by eviction bans...
We’re just now emerging from what has been a truly unusual time for operating multifamily properties. And it has shaken up the industry in many ways. One repercussion is that employees who were...
https://www.realpage.com/blog/workforce-optimization-employee-engagement-importance-in-multifamily/
In recent articles, we’ve documented why it’s so critical that your properties maintain a good online reputation. These days, nearly everyone checks online reviews and ratings before choosing...
https://www.realpage.com/blog/the-dos-and-donts-of-multifamily-reputation-management/
The economic fallout from the pandemic plus a quagmire of untimely events is kinking the global supply chain, spotlighting the importance of solid spend management and vendor relations in the apa...
https://www.realpage.com/blog/kinks-in-multifamily-supply-chain-make-case-for-spend-management/
A recent discussion with the buyer of a major higher learning institution offered some interesting insight about the value of buying direct from vendors versus shopping on a third-party marketpla...
https://www.realpage.com/blog/comparing-buying-direct-versus-purchasing-through-amazon-business/
RealPage gives back through its philanthropic arm, RealPageGIVES, and is currently sharing a record amount of donations in 2020 with those who need them the most. Employee donations and a company...
https://www.realpage.com/blog/realpage-gives-back-with-distributions-from-record-campaign/
When RealPage, multifamily’s chief aggregator of data, partnered with the creator of the ORA (Online Reputation Assessment) score, one hope was to be able to correlate a property’s performanc...
https://www.realpage.com/blog/online-reputation-definitively-linked-to-financial-performance/
Trends in apartment living typically dictate multifamily design, and in 2021 this has held particularly true. The pandemic drastically altered the lifestyles of residents, now spending more time ...
https://www.realpage.com/blog/adapting-multifamily-design-to-trends-in-apartment-living/
AI chatbots that can intelligently respond to prospects are providing multifamily operators labor-reducing options for handling incoming property inquiries. Automated chat has gotten smarter and ...
https://www.realpage.com/blog/ai-chatbot-saves-leasing-agents-hours-of-phone-time/
By Jay Parsons and Andrew Bowen Before COVID-19, short-term stays were one of the hottest emerging trends in apartment property management. Many partnered with third-party STRs (short-term rental...
By Jay Parsons, Tracy Saffos and Jonathan Breakstone Tried shopping for appliances lately? If so, you probably saw most vendors have very limited stock on hand due to supply chain issues linked t...
Meet the lowly multifamily waste enclosure – the bane of property waste management. Typically, in a discrete location tucked behind non-descript walls, they’re where residents must go to get ...
https://www.realpage.com/blog/property-waste-management-trash-enclosure-gets-a-makeover/
Volunteerism is at the heart of our corporate citizenship effort known as RealPageGIVES. This April, we celebrate Volunteer Appreciation Month for our teammates’ commitment to giving back to ou...
https://www.realpage.com/blog/volunteerism-is-at-the-heart-of-realpagegives/
By Jay Parsons, Greg Willett and Carl Whitaker It’s not difficult these days to make the case for investing in apartments. By all accounts, capital is ready and investors are willing. But the q...
https://www.realpage.com/blog/strategically-aggressive-acquisitions/
By Jay Parsons, Greg Willett and Carl Whitaker Apartment developers – and the funding backing them – face an unprecedented predicament in 2021. The landscape offers opportunity but also plent...
https://www.realpage.com/blog/post-covid-development-opportunities/
By Jay Parsons, Chantelle Berger, Andrew Bowen and Tracy Saffos It goes without saying that 2021 brings some unique challenges. And one benefit to a challenge: It forces us to rethink, reevaluate...
https://www.realpage.com/blog/get-back-to-property-management-basics/
By Jay Parsons, David Polewchak and Andrew Bowen Once upon a time, ancillary revenue amounted to rounding errors for most apartment communities. It was a line item designed to pass through costs ...
Paperless payments for multifamily properties is an idea whose time is now. No doubt you have heard the term many times over. But the rise of COVID-19 has pushed the adoption of paperless payment...
https://www.realpage.com/blog/paperless-payment-solutions-deliver-the-goods/
A faulty utility submeter can be a silent drain on an apartment community. Older meters are not as techno-savvy as their newer counterparts and are more prone to communicate inaccurate data. Prop...
https://www.realpage.com/blog/greystar-reaps-big-payday-upgrading-utility-submeters/
By Andrew Bowen, Tracy Saffos, Chantelle Berger and Jay Parsons Few good things came out of 2020, but if you are one to look for silver linings, we did see some of that in the rental housing busi...
Renters insurance is an evergreen subject. The reason is simple. Reducing risk is essential to any property management company because so much can go wrong at any time in the course of operations...
https://www.realpage.com/blog/comprehensive-renters-insurance-is-a-must-not-an-option/
By Jay Parsons, Greg Willett and David Polewchak Over the past few decades, the “flight to quality” was a go-to strategy for many apartment investors. The theory is simple: When tough times h...
https://www.realpage.com/blog/dont-bank-on-flight-to-quality/
Emphasis on utility management and sustainability has steadily risen in multifamily housing and become a regular conversation at industry events. For the last 10 years, the RealPage Energy Summit...
By Jay Parsons, Andrew Bowen and Carl Whitaker Need to stir up some demand for your apartments? Offer up concessions! Or maybe not… It’s one of the most controversial topics in apartment pric...
By Jay Parsons, Tracy Saffos, Andrew Bowen and Jonathan Breakstone In the not-so-distant “old days,” most companies and public figures relied on newspapers to get their messages out. Newspape...
Trash and its costs don't jump to mind when property managers think about multifamily utilities. Apartment trash management is generally seen as a “back of house” fixed cost. The dumpsters an...
https://www.realpage.com/blog/trying-to-save-on-multifamily-utilities-look-into-trash/
Apartment waste management isn't something generally on the front burner at multifamily companies. But as waste management firms are picking up less trash at the nation’s businesses during the ...
https://www.realpage.com/blog/growing-apartment-waste-management-problem-and-solution/
Apartment communities are putting a priority on indoor air quality to reduce the spread of viruses – including COVID-19 – in and around the property. Badges, signage, or decals proclaiming th...
https://www.realpage.com/blog/indoor-air-quality-in-apartment-buildings-new-scrutiny/
By Jay Parsons, Greg Willett and Tracy Saffos For investors looking for a strong return at manageable risk over the last decade, one strategy stood above the rest: Acquire an older apartment prop...
Commercial real estate (CRE) investing runs on data, but it takes off and flies when the data is instantly accessible and real-time. Investors and the professionals within CRE investment firms wh...
https://www.realpage.com/blog/commercial-real-estate-investing-with-real-time-data/
Affordable housing rent payments and evictions have become big concerns among low-income housing operators. As job cuts and the pandemic continue to grind away at the economy, late rent and non-p...
https://www.realpage.com/blog/a-look-at-2020-affordable-housing-rent-payment-performance/
A budding topic in multifamily housing sustainability circles is accommodating residents with EV charging stations. Demand is up for battery-powered vehicles as Americans embrace the concept of l...
https://www.realpage.com/blog/multifamily-housing-and-ev-charging-stations/
Fresh ideas about improving apartment living and operations through sustainable building design have been circulating throughout multifamily energy discussions in recent years. Apartment designs ...
https://www.realpage.com/blog/old-cooling-heating-practices-sustainable-building-design/
A spend management strategy that includes group purchasing is good business, even for small multifamily housing portfolios. Group purchasing unites the buying power of many smaller PMCs to win ne...
https://www.realpage.com/blog/small-multifamily-portfolios-can-save-with-group-purchasing/
As with other types of multifamily housing, sustainability at affordable housing properties is propped up by the three-legged stool of focusing on people, environment and utility savings. And for...
https://www.realpage.com/blog/mercy-housing-exceeds-goals-for-affordable-housing-properties/
On-property tours have always been the lifeblood of the multifamily industry. But virtual rental tours are gaining in popularity, making dedicated virtual tour software essential. For property ma...
https://www.realpage.com/blog/virtual-apartment-tour-software-delivers-big-benefits/
Not everyone finds it easy to avoid recycling contamination even at their own home. Multiply this by hundreds and you have the typical problem at a multifamily property, as residents attempt to c...
https://www.realpage.com/blog/multifamily-companies-find-its-not-easy-being-green/
Sustainable apartment living continues to gain popularity among residents, nudging property managers toward more effective utility management solutions and green practices. Residents are willing ...
https://www.realpage.com/blog/sustainable-apartment-living-is-paying-off-for-owners/
Multifamily telecom has become a complicated headache for many property managers. It’s easy to get confused by the tangled web of telephone operators, cable/satellite companies and internet ser...
https://www.realpage.com/blog/managing-multifamily-telecom-webinar/
Up until a decade ago, getting a word in edgewise about apartment utilities at major multifamily conferences was difficult. Education sessions would hardly touch on what has now become apartment ...
https://www.realpage.com/blog/energy-summit-control-apartment-utilities/
Construction projects are increasingly costing more–but it’s not just a shortage of labor that’s driving costs up during one of the nation’s biggest construction booms. Creative apartment...
https://www.realpage.com/blog/job-costing-solution-improve-multifamily-project-management/
It’s 3 a.m. and a resident dials your contact center. The floor in the apartment is flooding, water is inching up the walls and the resident is helpless. You call your preferred plumber and get...
https://www.realpage.com/blog/quick-easy-vendor-certification-realpage-credential-key/
The prevalence of identity theft and rental fraud always rises when money is scarce. And the drastic economic situation caused by the COVID-19 crisis proves the point. For property management com...
https://www.realpage.com/blog/rental-fraud-on-the-rise-during-covid-19/
As discussed in RealWorld 2018 sessions Most people won’t argue with you about the importance of data. There are more data sources now than ever before, and we know we need to tap into them�...
https://www.realpage.com/blog/data-science-techniques-real-estate/
Welcome to the first of a 3-part series, where we’ll explore commercial real estate markets and the impact COVID-19 is making on business spaces and operations. The focus of these blogs will be...
Multifamily operators can’t afford a set-it-and-forget approach to multifamily utility management. Water, gas, sewer, trash, and electricity have become complicated to administer for property m...
https://www.realpage.com/blog/finding-yield-through-multifamily-utility-management/
Initial certifications for new construction, acquisition rehabs and conventional properties adding a layer of credits are vitally important when you’re looking to cash in on low income housing ...
Multifamily utilities have been significantly impacted since the pandemic began. Stay-at-home residents are using more water, gas and electricity during the new normal, and reducing utility expen...
https://www.realpage.com/blog/data-makes-the-difference-in-gaining-control-of-multifamily-utilities/
“The unemployment rate is dropping, and finding and retaining good people has become a really big deal to us,” says Samuel Brooks, VP of Technology and Innovation at KMG Prestige. With over 9...
https://www.realpage.com/blog/kmg-prestige-prioritizes-employee-learning-affordable-properties/
During this unprecedented year, RealPage stepped up to “Fill the Need” around the world, launching its first-ever virtual giving campaign to raise money for those with food and housing insecu...
https://www.realpage.com/blog/realpage-makes-history-celebrating-largest-giving-campaign/
November marks RealPage’s annual “Month of Impact” campaign, this year continuing the important work the company has been doing with the United Way of Hyderabad, India. You can see the dram...
The Fall issue of NAREIM’s “Dialogues” newsletter featured a timely article on tenant risk in the age of COVID, provided by RealPage Senior VP of Investment Management Damien Georges. Click...
https://www.realpage.com/blog/realpages-damien-georges-talks-tenant-risk-in-nareim-dialogues/
It takes a sound network of vendors to deliver amazing living experiences to an apartment community while also keeping your property operating smoothly. It is important to manage inventory, spend...
https://www.realpage.com/blog/connecting-property-managers-vendors-made-simple/
In our virtual-leasing-centric world, giving prospects more control—like enabling self-scheduling on your website—is a path to greater conversion. That’s because self-scheduling is more tha...
https://www.realpage.com/blog/realpage-self-scheduling-more-conversions-more-happiness/
Benchmarking is trending as a versatile tool that helps guide the decision-making of PMCs by providing a context of changing market conditions that is missing in traditional internal analysis. Bu...
https://www.realpage.com/blog/multifamily-pmcs-using-benchmarking-to-optimize-marketing-spend/
Automated multifamily vendor payment processing is rapidly turning into a significant source of cost and labor savings for PMCs. Sweeping trends and advances in software—including accounting—...
In the course of a recent RealPage webcast, participants from senior living properties were asked whether they can currently manage all types of payments from a single, centralized dashboard on t...
Affordable compliance is a tricky dance when you have vacant units that are not bringing in rent. On one hand, getting people in quickly stops the bleeding and helps address a desperate backlog o...
https://www.realpage.com/blog/affordable-compliance-speed-vs-accuracy-in-certifications/
Business intelligence (BI) continues to pay off in affordable housing. At a time when the industry is coping with rent recovery and other issues brought on by the pandemic, BI is helping operator...
https://www.realpage.com/blog/enlisting-bi-to-reduce-affordable-recertification-risk/
COVID-19 upended the property management business model overnight. From mid-March on, leasing agents worked from home, the economy shut down, and apartment residents holed up in their units. But ...
https://www.realpage.com/blog/did-remote-property-management-work/
Multifamily websites are the new front lines for interacting with apartment prospects. The pandemic has cemented the importance of creating a complete prospect journey online through an engaging ...
https://www.realpage.com/blog/great-multifamily-websites-are-the-key-to-getting-apartments-rented/
In the property management business, the ability to streamline business efforts and become more efficient is essential to keep in step with the pace of the industry. “This year at RealWorld, my...
Those who had RealPage Virtual Leasing already in place when the pandemic struck were beautifully positioned to weather “social distancing” without a hitch in showing apartments and getting s...
https://www.realpage.com/blog/now-more-than-ever-realpage-virtual-leasing-pays-off-big/
On RealWorld’s opening day, RealPage SVP of Asset Optimization Keith Dunkin hosted a panel of multifamily veterans to discuss the ways in which they’re leveraging people, processes and techno...
In the opening virtual RealWorld 2020 keynote, RealPage President Ashley Glover praised the property management industry for responding decisively to support their employees and residents during ...
The old Texas saying, “Dance with who brung ya” was a favorite of former Texas Longhorns head coach and legend, Darrell Royal. I talked about this expression with The Apartment Association...
https://www.realpage.com/blog/5-long-time-resident-retention-tips/
Savvy multifamily operators are now pricing rents for over four million units with the help of RealPage revenue management. It has given them a dramatic advantage in insuring they’re not missin...
https://www.realpage.com/blog/dont-miss-this-unveiling-of-airm-ai-revenue-management-at-realworld/
We have long known that the Affordable Housing crisis is an uphill climb to bring housing relief to those who are financially vulnerable. What we could not have known was that the events of 2020 ...
https://www.realpage.com/blog/affordable-housing-the-2020-realworld-update/
Chef Tim Love had an epiphany earlier this year as the economy lurched towards collapse. With his restaurants temporarily closed and corporate event invites drying up, the master of urban western...
https://www.realpage.com/blog/realworld-experience-chef-tim-love/
Over the last several years, the rental investment market has changed dramatically. Where once the single-family and multi-family property manager might work with a lot of “accidental landlords...
https://www.realpage.com/blog/the-changing-role-of-property-managers-in-single-family-rentals/
You’re in for a treat the opening morning of RealWorld, when three top multifamily veterans will share their secrets for squeezing more yield from every stage of the asset lifecycle. From weigh...
Multifamily property management companies know where to find vendors that specialize in apartment repairs and services. More than 250,000 strong, the industry’s only repository of qualified plu...
https://www.realpage.com/blog/confidently-finding-the-right-vendor-for-the-job/
The drop in the nation’s effective asking rental rates is putting pressure on multifamily housing operators to look more closely at how they are spending money. When rents fall, such as they ha...
https://www.realpage.com/blog/understanding-purchasing-efficiency-through-pepp-ratings/
The dramatic shift in multifamily housing resulting from COVID-19 has required new solutions for how vendors and service providers can help keep America’s apartments running. For operators, man...
https://www.realpage.com/blog/smart-solutions-for-gaining-control-of-spending-during-covid-19/
The backstory is often more telling than what actually happened or appears to be unfolding in front of your very eyes. Every great story has one, the culmination of sub-plots that develop over ti...
Squeezing more revenue out of rent is cumbersome for Affordable properties. HOME Rent Limits calculated and provided by the Department of Housing and Urban Development (HUD) limit the amount of r...
Traditional ways to forecast the multifamily housing market are taking a back seat to a fine blend of artificial intelligence and the expertise of market researchers and analysts. Job growth, new...
Today, most PMCs rely on rent comp data from call-arounds and websites to help decide on pricing, build forecasts, and create strategies. But how accurate are rent comps? Not very, it turns out. ...
https://www.realpage.com/blog/is-rent-comp-data-leading-you-astray/
Multifamily data about market conditions, trends and competitor activity is even more critical than usual in times of uncertainty like this one. New variables come into play that make it importan...
https://www.realpage.com/blog/what-multifamily-data-are-managers-watching-now/
During any period of change in a multifamily housing cycle, a sound investment strategy must be based on what the market truly bears—not what peripheral data may suggest. Performance rarely sta...
RealWorld hasn’t become the rental housing industry’s event of the year without uncovering innovative ways to enable apartment operators to make critical decisions in every area of their busi...
https://www.realpage.com/blog/realworld-2020-the-full-reveal/
The pandemic continues to affect some multifamily renters’ ability (or willingness) to pay rent. But what can you do when regulations limit your options for collections and evictions? In a rece...
https://www.realpage.com/blog/returning-to-normal-evictions-collections/
A recent webcast, “Staying Agile with Outsourced Accounting,” confirmed what most multifamily owners and managers already know: for an array of strong reasons, the industry is more and more r...
https://www.realpage.com/blog/multifamily-companies-increasingly-turning-to-outsourced-accounting/
Multifamily cycles traditionally have been measured by a baseball game’s progress. The maturation of a cycle – when markets are about to top out amid a setting sun – is typically compared t...
https://www.realpage.com/blog/5-trends-that-are-opening-the-world-of-technology-even-wider/
According to MarketWatch, the average adult in the U.S. spends more than 11 hours a day interacting with online media. As a multifamily marketer, you must know how to rise above the noise and gra...
https://www.realpage.com/blog/top-five-digital-marketing-trends-multifamily-2019/
Just about any student housing operator will gladly take a helping hand during spring and fall semester turns. That’s when, amid a flurry, students move-in en masse to their new living quarters...
https://www.realpage.com/blog/lending-helping-hand-student-housing-turn/
In a perfect Internet of Things (IoT) world, the skies are deep blue with connected smart thermostats, door locks and connected lighting. Alexa and Siri are in tune and sing like birds in splendi...
https://www.realpage.com/blog/four-ways-minimize-risk-maximize-benefits-iot/
You’re on top of things. You know that utility expenses are one of the largest costs in running your multifamily property, with prices that seem to spike at random. You’ve dealt with the chal...
It’s one thing to grow market share, but another to sustain it. Economic booms may put a property on the map because it’s in the right place at the right time. But as markets change, the true...
Online leasing, self-guided tours, and other "hands-off" leasing tools were already coming into their own before the COVID crisis. Now, many multifamily property managers are saying there's been ...
https://www.realpage.com/blog/online-leasing-self-guided-tours-are-here-to-stay/
Any "once-in-a-hundred-years" event like COVID-19 can have commercial property owners and operators scrambling to adjust to a new normal. In fact, if we look back over the last 20+ years, there h...
https://www.realpage.com/blog/cre-and-the-myth-of-the-100-year-event/
As the COVID-19 situation continues to evolve, multifamily properties are grappling with the thorny issue of reopening community spaces. They are in the process of returning to normal in apartmen...
https://www.realpage.com/blog/life-with-covid-reopening-community-spaces/
Online learning platforms are proving their ability to bridge the gap between employers and employees working remotely in the multifamily arena. And the benefits will be around for many years to ...
https://www.realpage.com/blog/times-like-these-prove-the-value-of-online-learning-platforms/
Employee retention is an imposing challenge for our times. Turnover in the multifamily industry is at 32.7%. The COVID-19 crisis has put this issue front and center as property management compani...
https://www.realpage.com/blog/employee-recognition-drives-employee-retention/
The business forecast for the multifamily industry is cloudy. The winds are changing at a supersonic pace. We all know why: COVID-19 has basically obliterated all expectations for 2020. Today, if...
https://www.realpage.com/blog/how-business-intelligence-can-clear-up-a-cloudy-forecast/
Managing replacement reserves in the real estate industry is getting easier and less time-consuming. Processing draws and payments manually have long been a time-consuming process, in some cases ...
https://www.realpage.com/blog/keeping-construction-and-renovation-costs-on-budget/
Proven multifamily screening techniques are essential today, but should rental screening criteria change due to COVID-19? Yes. And with some special sauce for good measure. During normal economic...
https://www.realpage.com/blog/should-your-rental-screening-criteria-change-due-to-covid-19/
As the COVID-19 crisis rolls on, the nonpayment of rent is becoming a critical issue in the multifamily industry. Unemployment numbers are astronomical. Many are waiting to receive government s...
https://www.realpage.com/blog/during-covid-19-nonpayment-of-rent-becomes-a-huge-issue/
As stay-at-home restrictions are relaxing nationwide, multifamily portfolios are preparing for safe, phased re-openings of leasing offices and amenities. In early May, The National Apartment Asso...
Apartment marketers can’t go wrong with the ultimate virtual content experience for multifamily real estate. There is so much riding on it. Today’s website and marketing content has to be bol...
https://www.realpage.com/blog/propertyphotos-the-ultimate-multifamily-virtual-content-experience/
With renter budgets tightening, the traditional security deposit is beginning to give way to deposit insurance. Deposit insurance is a new breed of security deposit, which traditionally has prote...
https://www.realpage.com/blog/security-deposit-insurance-getting-new-attention-during-covid-19/
To support the multifamily community through the current COVID-19 crisis, we’ve launched a series of discussions centered around its impact on the rental housing industry with the latest data, ...
https://www.realpage.com/blog/covid-19-impact-on-apartment-marketing-webcast-summary/
To support the multifamily community through the COVID-19 crisis, we’ve launched a series of discussions centered around its impact on the rental housing industry with the latest data, expert i...
https://www.realpage.com/blog/covid-19-impact-on-payments-webcast-summary/
A big topic in student housing is how the industry will ramp up leasing for the 2020-21 school year, given uncertainties when, if and how colleges and universities resume classes. At the onset of...
While the world has been cooped up because of stay-at-home orders and forced to cook at home or get take-out, the food truck industry is straying from its traditional business model to give multi...
https://www.realpage.com/blog/food-trucks-offer-multifamily-communities-tasty-amenity/
To support the multifamily community through the current COVID-19 crisis, we’ve launched a series of discussions centered around its impact on different aspects of the rental housing industry w...
https://www.realpage.com/blog/covid-19-impact-on-affordable-housing-webcast-summary/
When given the maintenance test, are you "falling behind" or are you "advanced"? Over the past 10 years, the multifamily industry has made extraordinary enhancements to marketing platforms, onlin...
https://www.realpage.com/blog/modernizing-your-maintenance-process/
Much of the world has realized that communication via technology can bridge a lot of gaps, whether in times of need or just to keep everyday operations moving in an ever-busy multifamily housing ...
Online learning systems are no longer one-time solutions to onboard employees, show them the ropes and send them off for a great career with the company. Most multifamily companies onboard new em...
To support the multifamily community through the current COVID-19 crisis, we’ve launched a series of discussions centered around its impact on the rental housing industry with the latest data, ...
https://www.realpage.com/blog/covid-19-staying-ahead-in-a-crisis-with-analytics-webcast-summary/
To support the multifamily community through the current COVID-19 crisis, we’ve launched a series of discussions centered around its impact on the rental housing industry with the latest data, ...
https://www.realpage.com/blog/covid-19-impact-on-capital-markets-new-development-webcast-summary/
To support the multifamily community through the current COVID-19 crisis, we’ve launched a series of discussions centered around its impact on the rental housing industry with the latest data, ...
https://www.realpage.com/blog/covid-19-impact-on-student-housing-webcast-summary/
The over-and-under of utility management billing has never been more relevant than now. Charging too much or too little to residents through flat-fee billing of water, sewer, trash and electricit...
https://www.realpage.com/blog/avoiding-the-over-and-under-gamble-of-utility-expense-billing/
COVID-19 restrictions are quickly changing the way leasing offices do business. The following are some quick tips for transforming your workplace into a lucrative virtual leasing office to ...
https://www.realpage.com/blog/4-tips-for-leasing-successfully-during-covid-19/
Every day a soft squeak breaks the silence in corporate hallways. Sometimes it’s more pronounced than others, and every so often the pace quickens. As the cadence picks up, a sense of urgency e...
https://www.realpage.com/blog/keeping-spending-in-step-with-realpage-spend-management/
To support the multifamily community through the current COVID-19 crisis, we’ve launched a series of discussions centered around its impact on the rental housing industry with the latest data, ...
https://www.realpage.com/blog/covid-19-impact-on-single-family-webcast-summary/
The multifamily housing industry got some much-needed relief earlier this year for what has been a nagging problem in recent years – accommodating emotional support animal requests. The U.S. De...
To support the multifamily community through the current COVID-19 crisis, we’ve launched a series of discussions centered around its impact on the rental housing industry with the latest data, ...
https://www.realpage.com/blog/covid-19-impact-on-short-term-rentals-webcast-summary/
To support the multifamily community through the current COVID-19 crisis, we’ve launched a series of discussions centered around its impact on the rental housing industry with the latest data, ...
https://www.realpage.com/blog/covid-19-how-the-cares-act-impacts-you-webcast-summary/
Managing crisis situations ultimately comes down to protecting residents, prospects and teams. Communication is the glue that holds it all together. Because businesses are relying now minimizing ...
To support the multifamily community through the current COVID-19 crisis, we’ve launched a series of discussions centered around its impact on the rental housing industry with the latest data, ...
To help our customers and the multifamily community as a whole through the current COVID-19 crisis, we’ve launched a series of discussions, COVID-19: Multifamily Impact and Performance Insights...
https://www.realpage.com/blog/covid-19-impact-on-apartment-pricing-webcast-summary/
To support the multifamily community through the current COVID-19 crisis, we’ve launched a series of discussions centered around its impact on the rental housing industry with the latest data, ...
https://www.realpage.com/blog/covid-19-impact-on-remote-outsourced-services-webcast-summary/
To help our customers and the multifamily community as a whole through the current COVID-19 crisis, we’ve launched a series of discussions, COVID-19: Multifamily Impact and Performance Insights...
https://www.realpage.com/blog/covid-19-impact-on-apartment-demand-webcast-summary/
To help our customers and the multifamily community as a whole through the current COVID-19 crisis, we’ve launched a series of discussions, COVID-19: Multifamily Impact and Performance Insights...
https://www.realpage.com/blog/covid-19-impact-on-rental-housing-operations-webcast-summary/
In some respects, recycling has been that quirky dancer on the earth’s ball room just when the beat begins to get up tempo. Diversion of glass, plastics, paper and anything else deemed reusable...
https://www.realpage.com/blog/improving-trash-management-and-increasing-recycling/
Ensuring proper coverage on multifamily properties has taken on new meaning in the last decade, just as it has everywhere else. The days of management companies viewing insurance protection with ...
https://www.realpage.com/blog/whats-at-risk-with-vendors-who-work-on-your-property/
The RealPage Energy Summit 2020 covered the hard facts about utilities and sustainability while leaving a lot to the imagination about one of property management’s increasingly discussed topics...
Hope so. City and state mandate deadlines are approaching, some sooner than others. Last year’s introduction of AB 802 mandated benchmarking for the entire state of California on residential bu...
https://www.realpage.com/blog/are-you-ready-for-benchmarking-season-2020/
Portfolio owners that want to insulate themselves from energy market volatility are being challenged. The recent economic upheaval has opened vulnerability in all business sectors, including comm...
https://www.realpage.com/blog/managing-energy-pricing-during-uncertain-times/
With need existing everywhere, it is up to us to create the world we want to live in, instilling hope and creating opportunities for our communities to thrive. RealPage and its more than 7,000 e...
By closely monitoring and standing vigilant during these uncertain times brought on by COVID-19, RealPage is doing everything possible to provide clients, partners, employees and constituents eff...
Generation Z has entered the building. And the newest group of residents has a subset that is especially attractive for student housing operators. With their strength in numbers and financial sta...
https://www.realpage.com/blog/opening-the-doors-to-growing-international-student-population/
The Internet of Things (IoT) in multifamily housing isn’t so much about digital bling for residents as it is for more efficient ways to manage day-to-day operations and protect a property’s c...
https://www.realpage.com/blog/creating-apartment-maintenance-efficiencies-through-iot/
At RealPage, we believe education, particularly the disciplines of Science, Technology, Education, and Math (STEM), is a foundational component of success today. Computer science skills are more ...
https://www.realpage.com/blog/where-ideas-and-innovation-collide-sparking-resilience-through-stem/
The rental housing industry has always been fraught with challenges, even in good times such as these. One of the greatest obstacles ahead is achieving nearly five million new affordable apartmen...
https://www.realpage.com/blog/striving-for-high-performance-through-diversity-and-inclusion/
You’re in the property management business to make money for you and your clients. It is one thing to know how to operate a property management business generally, one thing to know how to mana...
https://www.realpage.com/blog/accounting-101-8-accounting-practices-to-help-your-business-thrive/
The RealPage Student Team is attending InterFace Student Housing Conference in Austin this week, where top industry players are gathering for market insights and trends, continued education and...
https://www.realpage.com/blog/student-housing-market-insights/
One of the most overlooked aspects of property management is maintenance. The maintenance team is on the front lines of the community, interacting with and satisfying residents, and saving money ...
https://www.realpage.com/blog/cool-roi-through-property-maintenance/
Multifamily industry analysts maintain that the current cycle still has legs, but the longer it goes the more it warrants watching. Along with analysts at RealPage Analytics, RealPage Chief Econo...
https://www.realpage.com/blog/2020-apartment-market-updates-on-tap/
Every year about this time multifamily stakeholders want to know the upcoming trends, what’s hot and what’s not, and how they can ride a new wave to grow occupancy, boosts rents and sharpen t...
https://www.realpage.com/blog/five-multifamily-housing-trends-for-2020/
The World Wide Web Consortium defines website accessibility to mean the inclusive practice of design and development so that people with disabilities can perceive, understand, navigate and intera...
https://www.realpage.com/blog/website-accessibility-senior-audience/
As discussed in RealWorld 2018 sessions Understanding compliance requirements of the Fair Housing Act of 1968 and Americans with Disabilities Act of 1990 and respective updates is no simple tas...
https://www.realpage.com/blog/understanding-staying-top-accessibility-compliance/
A budget is your vision of an asset and a forecast of potential earnings. While creating a portfolio or property budget, our deniable need to put everything under the microscope to review and ana...
https://www.realpage.com/blog/three-keys-successful-property-budget/
For properties to stay relevant and competitive, it is a must to strengthen staff purchasing power. Upgrading and training exceptional talent helps to ensure success both now and in the future. E...
https://www.realpage.com/blog/right-spend-management-software-ebook/
The convergence of leasing, living and marketing with data analytics is changing multifamily marketing. So much that digital marketing is on the verge of a new frontier where property managers an...
https://www.realpage.com/blog/right-blend-maximize-leads-conversions-multifamily-marketing/
When managed correctly, human capital can become a company’s greatest competitive advantage. Investing wisely in human capital can pay off and give your company an edge when growing your busine...
https://www.realpage.com/blog/outsourcing-accounting-competitive-advantage/
Not content to rest on their laurels, the design team for RealPage’s Commercial Property Management Suite has rolled out a trio of enhancements intended to streamline business for commercial cu...
https://www.realpage.com/blog/new-tools-extend-lead-commercial-property-management/
The depth of information about vehicle performance available on today’s electronic dashboards is light years ahead of the basic speed, fuel, temperature, tachometer and voltage gauges common on...
https://www.realpage.com/blog/navigating-multifamily-accounting-operations-software/
With the rising cost of utilities, saving every penny counts now more than ever. Monitoring your property’s utility bills month to month trying to pinch pennies and catch variations in utility ...
https://www.realpage.com/blog/minimize-utility-waste-save-money-managed-alerts-ebook/
Classic apartment marketing is becoming just that. What once was considered as being the four cornerstones of sales pitches – the 4Ps of product, price, place and promotion – are being transf...
https://www.realpage.com/blog/marketing-trends-destined-transform-apartment-industry/
Millennials are America's future. They are close to overtaking Baby Boomers as the largest living generation and are on track to being the most educated, according to Pew Research Center. Millenn...
The short-term rental industry has come a long way. Once mainly for vacation rental property owners with a few properties, business leaders in multifamily have started to add short-term rental un...
https://www.realpage.com/blog/future-short-term-rental-management/
In the steady churn of multifamily properties, a portfolio’s I.T. integrity can get lost. New acquisitions or operator changes can leave a company behind the times – and sometimes vulnerable ...
https://www.realpage.com/blog/ensuring-security-visibility-multifamily-t/
Just as much as you hear what sells in multifamily, behind closed doors apartment leaders are scratching their heads about the next frontier of amenities. Resident and pet pleasures and perks are...
https://www.realpage.com/blog/apartment-amenities-sell-back-basics/
Affordable properties come with a unique set of challenges that range anywhere from tenant safety to federal compliance. The smallest mistake can cost you big. Reduce mistakes and mitigate risks ...
https://www.realpage.com/blog/7-ways-mitigate-risk-affordable-properties-ebook/
In order to be competitive in today’s marketplace, small to mid-sized properties need robust reporting capabilities that offer customized, accurate, detailed reports for each and every stakehol...
https://www.realpage.com/blog/7-tools-commercial-property-management-ebook/
When you hear about group purchasing, most of us think of visiting our local wholesale club –Sam’s, Costco, BJ’s – and buying our favorite products in quantities that we may never actuall...
https://www.realpage.com/blog/5-reasons-join-group-purchasing-organization/
Solid occupancy numbers often blind senior living property managers to a glaring problem: the cost of keeping those units full. Add up what you’re spending on third-party lead sources along wi...
https://www.realpage.com/blog/4-better-cheaper-ways-boost-senior-living-occupancy/
Preparing on his annual recap and outlook for a webinar hosted each year by a leading architecture firm, National Multifamily Housing Council President Doug Bibby didn’t have to do a lot of hom...
https://www.realpage.com/blog/apartment-industry-continues-to-focus-on-increasing-supply/
Sustainability is the new norm in multifamily housing. From coast to coast, owners and operators are discovering that the old adage, a penny saved is a penny earned, has never been more relevant....
https://www.realpage.com/blog/savings-through-sustainability-trickle-to-the-bottom-line/
Finding perspective on the near-term outlook of the multifamily housing industry just glancing at 2019 results could prompt a couple of shakes and a few nods. Following another sound economic per...
https://www.realpage.com/blog/2020-market-outlook-steady-the-course/
A recurring conversation at the 2019 Marcus & Millichap Dallas Multifamily Forum was not just the impact of a construction labor shortage on the industry but the importance of employees and how...
https://www.realpage.com/blog/why-retaining-employees-is-just-as-important-as-keeping-residents/
As discussed in RealWorld 2018 sessions The game has changed in the last decade on taking payments. Many of today’s laws govern the exchange of money from an individual or business to another...
https://www.realpage.com/blog/leveraging-online-payment-platform-mitigate-risk/
A business that until recently has been driven by limited information and gut feel is rapidly giving way to deep, hard data. The extensive data AXIOStudent is now pumping out about student housin...
https://www.realpage.com/blog/axiostudent-delivers-gold-mine-data-student-housing-operators/
Each year, multifamily property owners spend serious money on energy and water, even considering that many of their tenants foot the bill for what they use. According to the American Council for ...
https://www.realpage.com/blog/reducing-costs-energy-management-essentials/
The analytics of an effective revenue management tool go a long way toward helping a multifamily property realize its full potential. But the real trick to getting the most out the software that ...
https://www.realpage.com/blog/a-consultative-approach-to-enhancing-revenue-management/
Adding lively, engaging property photos of apartment communities – inside and out – enhances marketability and appeal of any property, but is that property actually getting the visibility you...
https://www.realpage.com/blog/getting-most-visibility-property-photos-search-optimization/
A fundamental of economics is that when supply and demand meet in that coveted sweet spot, the piece of the pie usually gets larger. Never more true, is in the current multifamily housing cycle. ...
https://www.realpage.com/blog/multifamily-accounting-manage-projected-growth/
There are unlimited ways to divide people into personality groups, but one of the most common is to separate “introverts” from “extroverts.” You probably know which of these categories yo...
https://www.realpage.com/blog/bridging-gap-between-introvert-extrovert-employee-learning/
Every time you buy a plane ticket, rent a car or book a hotel room, an algorithm somewhere calculates exactly what you should pay on that particular day, based on availability, class and amenitie...
https://www.realpage.com/blog/price-units-right-in-student-housing-with-revenue-management/
A treat each year at the National Multifamily Housing Council’s OpTech Conference & Exposition is unveiling or examining apartment industry trends. Every other year, the NMHC/Kingsley Resident ...
https://www.realpage.com/blog/nmhc-optech-2018-getting-bi-metrics-matter/
At RealPage, we believe being a good corporate citizen is more than bringing jobs to the global communities we serve. In partnership with Kids International Ministries, RealPage is helping to exp...
https://www.realpage.com/blog/enhancing-education-and-opportunity-in-the-cuatro-community/
You’re sitting on a student housing gold mine. But you might not even be aware of it. No, we’re not talking about your student properties themselves. We mean the data they’re spinning off ...
https://www.realpage.com/blog/optimizing-student-housing-assets-maximum-roi/
It’s never been a more exciting time to be in the student housing industry. In the last 20-plus years, student housing development has exploded, reaching a pinnacle in the last few. While the i...
https://www.realpage.com/blog/three-solutions-elevate-student-housing-industry-performance-ebook/
For the arrival of each generation, student housing operators need to extend the welcome mat long before the key goes in the lock. In recent years, generational preferences made a big leap with M...
You’re well aware that the bulk of marketing efforts for senior properties has shifted to the Internet, so we won’t dwell on it here. If you’re not keeping up with what’s happening with o...
https://www.realpage.com/blog/four-trends-marketing-senior-housing/
The apartment industry has been no stranger to supplementing the rent roll by offering short and long-term rentals over the years. Owners and managers have stuck their toes into corporate housing...
https://www.realpage.com/blog/short-term-rentals-offer-multifamily-operators-new-opportunities/
The path to a successful career in the Affordable Housing industry doesn’t always start in a college or university classroom. Only a handful of the 80 or so institutions that offer undergradua...
https://www.realpage.com/blog/overcoming-risk-affordable-learning-management-platform/
Buying a car used to be like pulling teeth. Same as renting an apartment for the resident and property manager. Not too long ago, you had to pack a lunch (or dinner) when visiting the dealership ...
https://www.realpage.com/blog/realworld-2019-taking-pain-leasing-resident-services/
A learning management system such as EasyLMS can revolutionize the acquisition of new knowledge and skills at your property management company, making your staff a continually improving asset. A...
Budgeting tends to be an endless cycle of cramming numbers into spreadsheets, and working out a grueling alternative to manipulate the amount of money that was allotted the year before. It always...
https://www.realpage.com/blog/multifamily-budgeting-software-ebook/
January’s government shutdown found the Affordable housing industry grappling for a lifeline. Next to the Environmental Protection Agency, the Department of Housing and Urban Development was th...
Are you thinking about ways to upgrade your marketing game? Photos are a great place to start. Many renters are eyeing your website and social media platforms before they ever set foot on your p...
https://www.realpage.com/blog/5-best-photography-practices-property-photos-2018/
Do you know what your building or portfolio is worth today? Maybe you have an approximation, but do you know the exact answer, based on today’s occupancy rates, market data, operating costs and...
https://www.realpage.com/blog/discover-propertys-value-fast-no-complex-formulas-needed/
Talk to any student housing operator and they’ll acknowledge a “rush” of a different kind on college campuses each year. Move-in day and the weeks leading up to it are intense as leasing ag...
https://www.realpage.com/blog/using-business-intelligence-software-student-housing/
Comparing apples to oranges in most cases is a study in futility. Fitting a round peg into a square hole usually isn’t possible. But in multifamily, equating two properties in different asset c...
https://www.realpage.com/blog/performance-benchmarking-not-just-apples-apples/
When it comes to revenue management, many question how to use it and whether it can really work for their assets and strategy. Contrary to common belief, revenue management is not about revenue m...
https://www.realpage.com/blog/five-revenue-management-strategies-achieve-investment-goals/
A good elevator pitch is said to be one that lasts no longer than the elevator ride of 20 or 30 seconds. The message must be tightly persuasive to spark interest or an action or the respondent ma...
https://www.realpage.com/blog/unified-approach-multifamily-property-operations/
It’s an odd fact that small to mid-sized property management companies are less likely to use a formal learning management system (LMS) than are larger companies. Just as with larger businesses...
https://www.realpage.com/blog/employee-learning-management-companies-sizes/
The perfect time to leave a truly green mark on an apartment’s landscape is during the renovation. Property rehabilitation can not only upgrade the look and feel inside but improve out-of-date ...
Manage the growth of senior living property management through business intelligence As more baby boomers age, the prospective pool of senior living residents – and with it the need for senior ...
https://www.realpage.com/blog/power-business-intelligence-senior-housing/
Autonomy. Accuracy. Agility. Action. If your multifamily business intelligence software isn’t nimble enough to let you steer strategy with these attributes, it’s time to make a change. So wh...
https://www.realpage.com/blog/know-it-all-multifamily-business-intelligence-software-ebook/
Leveraging data analytics improves NOI, Gen Z and Boomers are primed to make an impact on multifamily, maintenance is having greater influence on apartment brands and service animals are still a ...
https://www.realpage.com/blog/apartmentalize-re-affirms-apartment-industry-hitting-cylinders/
The World Wide Web has changed everything. Today, those Americans not online have shrunk to less than one-tenth of the nation’s total population, from 48 percent in 2000, according to Pew Resea...
https://www.realpage.com/blog/future-enabling-apartments-with-internet/
The backyard retreat is an obvious perk of renting or owning a home that many residents don’t always experience in multifamily. And while the latest in common-area apartment design hopes to cap...
https://www.realpage.com/blog/backyards-creating-more-opportunities/
Chat is where it’s at with American consumers, and that includes apartment seekers. Fifty years after the first host-to-host internet connection, online chat in 2019 has become the preferred me...
https://www.realpage.com/blog/online-chat-converts-into-higher-set-visit-ratio/
Although our interactions on social media take place in a digital world, nothing beats face-to-face interactions when it comes to exchanging the latest knowledge and forming lasting relationships...
https://www.realpage.com/blog/multifamily-social-media-lessons/
April’s Texas Apartment Association 2018 Education Conference was time to absorb not only some good fare and a slow stroll on the Riverwalk but emerging trends in the apartment industry. And ma...
Stay in compliance when residents ask for companion or support animals While the multifamily housing industry has become pet friendly, some furry friends are catching the ire of property manager...
https://www.realpage.com/blog/know-rules-accommodating-emotional-support-companion-animals/
As stewards of the multifamily housing industry, we each have visions for the apartment of the future. Some may see it as a techno-eccentric unit, a place in a world unto itself that stimulates t...
We’ve heard it time and time again—content is king. As the substance of marketing endeavors, content attracts and builds rapport with audiences, establishing trust, credibility, and effective...
https://www.realpage.com/blog/6-high-performing-content-marketing-channels-to-utilize-in-2020/
Apartment operators are working occupancy like textbook economics. Multifamily companies are taking advantage of higher demand created by unusually slow apartment stock deliveries to fill units...
OneSite Leasing & Rents is already known as one of the easiest to use property management systems and we are simplifying it even more with the launch of an improved user interface and experience....
https://www.realpage.com/blog/onesite-leasing-rents-enchanced-user-experience/
New owners of multifamily residential property are often surprised at the number of laws that affect their ability to do business. In addition to statewide landlord and tenant codes, an owner ele...
https://www.realpage.com/blog/utility-billing-services-less-risky-business-more-recovery/
It’s hard to believe, but after all these years of understanding and catering to Millennials, Student Housing leaders are now turning to consumers born at the turn of the twenty-first century. ...
https://www.realpage.com/blog/rise-innovating-student-housing/
In many parts of the U.S., Spanish speakers now make up a large part of the maintenance and housekeeping staff at many multifamily properties. And while Spanish versions of courses are now part o...
https://www.realpage.com/blog/easylms-multilingual-multifamily-learning-management-system/
A picture is said to be worth a thousand words. But when it comes to apartment photography, a shot featuring the property shouldn’t be that verbose. The right picture with the right angle, the ...
https://www.realpage.com/blog/eye-catching-photography-multifamily-attracts-renters/
Your staff is your #1 investment. Yet too many property management companies still consider staff as a somewhat static asset when in reality you can be constantly increasing their value through a...
https://www.realpage.com/blog/property-management-learning-trends/
Multifamily operators need to wake up and quit listening to their own rhetoric when it comes to the ultimate resident experience if the 2020 NMHC/Kingsley Associates Apartment Resident Preference...
Americans with Disabilities Act compliance is going beyond the physical equipment around the property and into the digital age. Website accessibility for the disabled has become a hot topic in re...
https://www.realpage.com/blog/navigating-ada-compliance-property-websites/
Time is money when turning student housing units. Management and maintenance teams have to synchronize their efforts, and the best way to accomplish this task is through open, efficient communica...
https://www.realpage.com/blog/conquering-student-turn-with-mobile-technology/
As a measure of how critical reporting is in property management, consider this: from 25% to 30% of all implementation efforts center around reporting. That’s because commercial property manage...
One of the most common definitions of revenue management focuses on the “4 rights” – right product, right customer, right time and right price. Before launching revenue management, however,...
https://www.realpage.com/blog/qs-successful-revenue-managers-iq-eq-mq/
Property managers have probably heard over and over the reasons why residents or applicants don’t want renters insurance. “Renters insurance is too expensive,” “My stuff isn’t worth tha...
https://www.realpage.com/blog/5-ways-to-help-residents-calculate-renters-insurance-coverage/
The time has never been more right to implement technology for managing all aspects of apartment operations. The migration of tech-savvy Generation Z into the same apartment spaces shared by Mill...
Generation Z is here, ready to begin making a nest. Whether the generation born in the mid-1990s chooses to lease or buy – and how quickly they purchase their first home – remains to be seen....
The accounting, purchasing, and budgeting processes in property management don’t have to be painful. Managing the complexities of a large or small portfolio of apartments and other lease proper...
https://www.realpage.com/blog/7-tips-improve-property-management-expenses-financials/
Like baseball has spring training and football has training camp, budgeting has its own preseason. It’s the time before the crunch that property managers and administrators prepare for plannin...
Earnings matter. This is as true in energy, industrials and consumer staples as it is in real estate. After all, people invest in real estate to make money, so keeping an eye on profit margins is...
https://www.realpage.com/blog/an-inside-view-on-real-estate-profit-margins/
Student housing is unlike other types in one very important way: once a year, at the very same time, most of the residents vacate. And around two weeks later, the rooms are rented again. This “...
https://www.realpage.com/blog/student-housing-turning-technology-turn/
Human beings – including your employees – are naturally competitive. Millions of years of evolution have drummed into our brains that those who strive harder will get the food, shelter and a ...
https://www.realpage.com/blog/leverage-competitive-instinct-motivate-employees/
As discussed in RealWorld 2018 sessions “For multifamily investors, a majority of their return on investment comes from capital management, what you buy, where you buy and when you sell. Until ...
https://www.realpage.com/blog/a-smarter-answer-faster-with-underwriting-analytics/
If you’re a real estate accountant, take a moment to list the tasks that cost you the most time and headaches in your job. Next, compare your list to the seven accounting functions listed below...
https://www.realpage.com/blog/realpage-financial-suite-slashes-busy-work-real-estate-accountants/
This year’s RealWorld conference will be packed with sessions illustrating how artificial intelligence, business intelligence, benchmarking, revenue management and other cutting-edge data-crunc...
https://www.realpage.com/blog/how-data-analytics-is-driving-multifamily-portfolio-outperformance/
When a rental housing investor buys a property, many assets beyond the obvious fixtures and physical infrastructure come with the deal. When it comes to digital content, there is a financial risk...
https://www.realpage.com/blog/using-unauthorized-digital-content-just-like-burning-money/
Software solutions have filled a big void in recent years to help property managers oversee vendors, from securing the necessary paperwork to getting the best deal on everyday supplies and big-ti...
https://www.realpage.com/blog/realpage-spend-management-purchasing-decisions/
The year-end accounting season in the first quarter may seem like a fire drill for some property management accounting teams, especially if due diligence through previous 12 months hasn’t been ...
https://www.realpage.com/blog/year-end-rush-smartsource-accounting/
It’s clear that residents and consumers are spending more time online. Here are the top three digital trends that multifamily should pay attention to to grab their attention:1. The growth of vi...
https://www.realpage.com/blog/top-3-digital-trends-new-year/
During the month of November, American’s thoughts typically turn towards things for which they are grateful: family, friends, pets, jobs, bacon (just me?). For property owners and managers, it�...
https://www.realpage.com/blog/15-creative-ways-to-thank-your-residents/
In recent weeks, we’ve brought you a series of articles about new executive software tools that can help you squeeze maximum profit from your student housing assets – without any special tech...
https://www.realpage.com/blog/student-housing-income-replacing-guesswork-science/
Many see employee training as a necessary evil – a boring to-do that interferes with “real” work and often ends up on a back burner, or at best is limited to checking the boxes of required ...
https://www.realpage.com/blog/fostering-culture-learning-pays-bottom-line-benefits/