eBackpack Status Updates

Our team is working on correcting an issue that is causing eBackpack to run a little sluggish this morning. Please check back for updates. 4/29/19 at 9:56AM CST: The issue has been resolved.

https://status.ebackpack.com/post/184528057102

We are experiencing a small backlog with the virus scanner. Our team is working to get the files moving through smoothly again. Check back for updates. 3/27/19 at 11:22AM CST: The issue has bee...

https://status.ebackpack.com/post/183747608342

We are experiencing a backlog in the virus scanner. Our team is working to get the files moving through smoothly again. Check back for updates. 2/12/19 at 11:24AM CST: The team is still working...

https://status.ebackpack.com/post/182760823562

eBackpack had a problem with some intermediate SSL certificates - they have been addressed. Please let support know if you experience any difficulties.

https://status.ebackpack.com/post/182072857527

3/23/18 at 12:43PM CST: eBackpack is offline. There has been an unexpected emergency system error. We are working as hard as we can to get it up and running immediately. 3/23/18 at 1:20PM CST:...

https://status.ebackpack.com/post/172175214267

3/16/18 at 10:35AM CST: eBackpack is offline. We are working to get back online as soon as possible.  3/16/18 at 11:07AM CST: eBackpack is back online.

https://status.ebackpack.com/post/171932964977

2018-02-05 10:00AM CST Some accounts may be experiencing problems when logging in. Our development team is investigating and will update as soon as possible. 2018-02-05 11:00AM CST Login issues...

https://status.ebackpack.com/post/170538765597

1/17/18 at 11:53AM CST: The SSL certificates have been updated so normalcy is resumed. There was a momentary interruption due to a transition last night between old and new SSL certificates (the ...

https://status.ebackpack.com/post/169816809082

12/8/2017 AT 12:58PM: eBackpack has just released version 4.0.4363 of its iOS app to the App Store. This version addresses the workflow bugs mentioned below. Several other bugfixes are still in ...

https://status.ebackpack.com/post/168294638622

UPDATE 4:30PM: Utility power has been restored and power service has been transferred from generator to utility without interruption. No eBackpack services were affected by this event. UPDATE ...

https://status.ebackpack.com/post/166580078797

8:25 am CT - Phone service is fully restored. 8:10 am CT - eBackpack is currently addressing a phone system problem.  In the meantime, please contact support at https://support.ebackpack.com ...

https://status.ebackpack.com/post/165794857672

UPDATE 9:15AM CDT: An problem with an upstream network route was identified and resolved. All eBackpack services should now have returned to normal operation. We apologize for any inconvenience ...

https://status.ebackpack.com/post/165224142422

UPDATE 4:25PM: Maintenance has completed and all services have returned to normal. UPDATE 3:05PM: Maintenance has started. eBackpack has scheduled a maintenance window during the following p...

https://status.ebackpack.com/post/162863043777

UPDATE 9:01PM: All maintenance has been completed with no service interruption. UPDATE 8:32PM: Maintenance has started. eBackpack has scheduled a maintenance window during the following per...

https://status.ebackpack.com/post/160987218882

UPDATE 10:44PM: Maintenance is now complete with all services returned to normal operation. UPDATE 9:23PM: All potential service-impacting maintenance has been completed, with cumulatively les...

https://status.ebackpack.com/post/160987130497

6:07pm CT. Our primary data center is reporting intermittent power issues at their facility impacting primary, secondary, and backup power.  Further details will be posted when available.  The ...

https://status.ebackpack.com/post/160169160622

UPDATE 11:15AM: Maintenance has completed with no service impact. UPDATE 9:00AM: Maintenance has started. eBackpack has scheduled a maintenance window during the following period: START TI...

https://status.ebackpack.com/post/158522073627

eBackpack Status Updates turned 6 today!  That’s 6 years of transparency on our performance and operations!

https://status.ebackpack.com/post/156219173377

UPDATE 6:53PM: Maintenance has been completed with a minimal possible interruption of up to a few seconds. UPDATE 6:20PM: Network maintenance is beginning, which may cause intermittent access...

https://status.ebackpack.com/post/152966053502

10:25pm - Maintenance has been completed. Our team will continue to monitor a few remaining activities through their completion tonight and into the morning. 4:52pm - All services have returned...

https://status.ebackpack.com/post/152345618837