Tips for how to mitigate problems I've observed when bringing new people into product teams. A few example problems I’ve seen, particulary in smaller organisations: LACKING CRITICAL CONTE...
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How to define working principles for product teams and use them to drive the right experience decisions, faster, by more people. Working principles help cross-functional teams make the right p...
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Kent Beck's ‘Explore/Expand/Extract’ is a framework of sorts for helping teams navigate their way through major phases of growth and maturity. This is a cheatsheet I made for myself. I fir...
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Critical discourse is the most effective way I know of improving work and learning. It’s fundamental for anyone involved in creative disciplines. It’s also hard, but worth the practice. W...
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When I speak to someone about their new side project idea, inevitably the question is asked: how should it be branded? This conversation is usually one I have with developers and engineers, but b...
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> To invest in art and design means putting public money into areas > whose value cannot be captured on a spreadsheet Andrew Marr, Can > good design save the economy? ...
My good pal Alex published a video today. He echoes the words of Jeffrey Zeldman in stressing that “content precedes design” — that design without reference to real content is simply sel...
I was humbled to have been asked to speak at the fantastic New Adventures In Web Design by Colly & Greg this year, alongside a slew of people who’s work and thinking I’ve admired for some...
Following on from getting the project proposal and contract signed off during Part I , I’ve procured the content and brand assets so now it’s onto planning and design concepts. Wait, “pro...
Two streams of thinking I’ve found fascinating to see develop over the past year or two are “responsive ” (or “adaptive ”) web design and a “mobile first ” approach. Perhaps becaus...