In the dying stages of innovation, companies at the top of the heap use their market power to maintain their high profits. The post Suckage begins here: why search engines now prioritize advert...
I used to tell a joke I made up. An American goes to the Vatican on Easter Sunday, joining a huge crowd of worshippers who gaze up in awe at a raised platform. On the platform stands the Pope. B...
I was taking my daughter to Laguardia Airport to meet her mom, who would then take the girl on to Chicago for a few days’ holiday-time visit. Laguardia is a large airport, with many terminals, ...
I’M ON FACEBOOK. I want to see everything I supposedly “like” and prune the list of things I don’t. There should be a page where I can do this—that’s UX Design 101—but instead there...
https://zeldman.com/2010/11/10/managing-facebook-like-or-not/
Two brilliant user experience pros join Happy Cog Studios. The post Cognition appeared first on Zeldman on Web and Interaction Design .
A List Apart No. 265 is about improving user experience for the deaf and discussion for all. The post ALA No. 265: better experience appeared first on Zeldman on Web and Interaction Design .
https://zeldman.com/2008/08/12/ala-no-265-better-experience/
You know that new thing where you call customer support and a robot tells you that there's no need to wait; just leave your phone number and you'll be called back in three minutes? So you do it, ...
https://zeldman.com/2008/07/13/customer-support-on-the-march/
A colleague who is interested in learning more about user experience (UX) design, information architecture, and usability, asked what sites he should visit. I suggested he check the UX Zeitgeist ...
An Event Apart, the design conference for people who make websites, has posted its San Francisco 2008 schedule . Join us August 18–19, 2008 at the Palace Hotel for two jam-packed 9.5-hour-long ...