Why did leading designers in 2000 look down their nose at the web? And are things any better today? The post This Web of Ours, Revisited appeared first on Zeldman on Web and Interaction Design...
The W3C explains how CAPTCHA excludes disabled users, and suggests alternatives that may be kinder and more reliable. The post CAPTCHA excludes disabled web users appeared first on Zeldman on ...
https://zeldman.com/2024/03/22/captcha-excludes-disabled-web-users/
Fortunately, on that day, I allowed a strong, simple idea to penetrate my big, beautiful wall of assumptions. The post “Where the people are” appeared first on Zeldman on Web and Interacti...
Ever since an infantile fascist billionaire (hereafter, the IFB) decided to turn Twitter over to the racially hostile anti-science set, folks who previously used that network daily to discuss and...
https://zeldman.com/2024/02/21/in-search-of-a-digital-town-square/
Designers can either become drivers of business within their organizations, or they can create the businesses they want to drive. We’re entering an era of design entrepreneurship, in which some...
“The user is never wrong” means, when a user snags on a part of your UX that doesn’t work for her, she’s not making a mistake, she’s doing you a favor. To benefit from this favor, you m...
If Spotify exposes you to new music, Last.fm helps remind you of great music in your existing collection that may have slipped your mind. The post Rediscovering music appeared first on Zeldm...
To inspire the next generation of black and brown designers... The post Amplifying voices appeared first on Zeldman on Web and Interaction Design .
Our static tools and linear workflows aren’t the right fit for the flexible, diverse reality of today’s Web. Making prototyping a central element of your workflows will radically change how y...
https://zeldman.com/2021/04/12/saving-your-web-workflows-with-prototyping/
Like 90s hip-hop, The Web We Lost™ retains a near-mystical hold on the hearts and minds of those who were lucky enough to be part of it. Luke Dorny’s recent, lovingly hand-carved redesign of ...
https://zeldman.com/2020/03/04/the-web-we-lost-luke-dorny-redesign/
I’m one of the lucky ones. I have a great doctor and good health insurance. A boring generic healthcare company bought my longterm doctor’s group practice a few months ago. First thing they d...
Living in New York and working in media, I talk to nonprofit organizations a lot. Big or small, they all say the same. No matter how much work they put into their apps and websites, they just don...
https://zeldman.com/2017/09/18/dont-nonprofit-sites-convert/
NICK Disabato (@nickd) and I discuss heat maps, conversion rates, design specialization, writing for the web, Jakob Nielsen, and the early days of blogging in Episode ? 159 of The Big Web Show �...
https://zeldman.com/2017/06/16/big-web-show-%E2%84%96-159-cant-stand-heatmaps-stay-conversion-nickd/
THIS year’s Poynter Digital Newspaper Design Challenge was an attempt by several designers and pundits, working and thinking in parallel, to save real news via design. In Part 1 of my report f...
CAN design create a better user experience that engages readers and drives revenue? Can it fight fake news and help save real journalism at a time when news organizations large and small are unde...
https://zeldman.com/2017/01/28/digital-newspaper-design-challenge-report-poynter-part-1/
IN a world where newspapers are dying and half the public believes fake news, what online news experiences need is design that is branded, authoritative, and above all, readable: Branded, because...
AT HOME, sick with a cold and bored, my daughter buys a single packet of “My School Dance” in a freemium iTunes game. The manufacturer charges her (well, charges me) for ten packets. This sam...
12 LESSONS from An Event Apart San Francisco – ? 3: Derek Featherstone was the 10th speaker at An Event Apart San Francisco, which ended Wednesday. His session, Extreme Design, showed how creat...
https://zeldman.com/2016/11/05/solve-right-problem-derek-featherstone-designing-extremes/
We need to manage speed on the page, not just the speed of the page load. Manage the customer’s time on task. We won’t become customer-centric until we change our metrics—focusing on custom...
https://zeldman.com/2016/11/03/measure-customer-time-not-organization-time-gerry-mcgovern/
MESMERIZED as we have been by the spectacle of the flaming garbage scow of U.S. election news, it would have been easy to miss this other narrative. But in the past few days, just as Google, AT&T...
https://zeldman.com/2016/10/30/private-parts-unlikely-advocate-fights-for-online-privacy-anonymity/