TLDR: PUBBLE IS A BETTER PRODUCT THAN CIL, SHIFTING OVER IS A NO BRAINER. CoveritLive was a competitor that we came across occasionally in the live event space. Their Live Q&A product competed ...
We’ve been very busy during the Summer months of June and July working on underlying technology improvements. Also, imminent is an online payment system to make it easier for those of you wh...
GDPR A look back on May and I’m guessing that everyone is probably fed up with emails about GDPR at this stage! So very quickly this is just to let you know that we have pushed our GDPR u...
GDPR The GDPR deadline is nearly upon us and we have been focusing our efforts on everything GDPR over the last month. In addition to updating our Terms of Service, Privacy Policy/Statement, ...
GDPR UPDATE As part of our continued efforts to adhere to the GDPR regulations, we are in the process of reviewing our security/privacy policies. Security of personal data is extremely importa...
GDPR COMPLIANCE A few customers have been asking us about GDPR so I’d like to reassure everyone that we are working hard in the background to ensure that Pubble is fully compliant with the up...
Happy New Year 2018 to everyone! We have some updates that we included in December that we’d like to share with you. LIVE TYPING This feature request came from quite a few of our US cust...
/SESSIONS Sessions are 45mins webinars designed to help you to learn from others in the Pubble Community. This is something that we have been planning to launch for a while. THE TALKS WILL FOC...
PUBBLE is excited to announce our shiny new integration with Teamwork Desk. TEAMWORK DESK is an incredibly powerful Helpdesk solution that is used by thousands of organisations around the world ...
Pubble is excited to announce our shiny new integration with Teamwork Desk. Teamwork Desk is an incredibly powerful Helpdesk solution that is used by thousands of organisations around the wo...
Hi Shane This month we have another customer story for you. Petworld is a great example of how Pubble can be integrated into an organisation to improve customer service. Petworld rolled ou...
September was a HUGE month for us in terms of pushing updates. In fact, there are too many to mention on this mail. However, our Smart Prompt update is one of our coolest features yet and you...
Last week we added a host of updates to Pubble: Twitter , Contact Cards , Question Tags , FAQs , etc. This really was a big week for us in terms of pushing live features that the team has been ...
This month focuses on features that help you guys when it comes to adding extra information to customer questions and also replying if you have forgotten your sign-in details. TAGS Adding ...
IMPORTANT UPDATE: We released new versions of our mobile apps during July. Please visit the Play Store or App Store from the links at the bottom of the email to make sure you have the most up...
There are some major updates from Pubble for June. You may have noticed that there is a new look and feel to the Pubble Messenger app. We have a cool new “Ask” button and when you click...
NEW VERSION OF PUBBLE!! In May, we released a major upgrade of Pubble. The release version is 1.4 and here are some of the main updates: CONVERSATION TAGS - you can now tag conversations ...
We pushed version 1.4 live over last weekend (20/05/2017). This is a major update that affects every app that Pubble supports. 1.4 includes a lot improvements that we’ve been wanting to push li...
Hi folks This month we want to solely focus on one of our customers as they a VERY interesting case study to bring to the table. The customer is UCC CAMPUS ACCOMMODATION (CAUL) – one of ...
In March, as per usual, we’ve been hammering out code like there’s no tomorrow :-) Here are some of the highlights: GOOGLE ANALYTICS TRACKING: This is a great way to keep track of your ...