It's rather late but rather than 5 why's, I like to use 5 w's and 2 h's (who, what, why, where, when, how and how much). Information gathering through thorough interrogation (data analysis) but w...
my previous post, I linked to a famous essay by John Allspaw: The Infinite Hows (or, the Dangers Of The Five Whys). The main thrust of Allspawâ€s essay can be summed up in this five word
Thanks so much for your comment, David. There is significant variation across the industry on how the "Five Whys" are actually practiced and my critique was aimed at the common interpretation and...
i appreciate your article, though as others have pointed out you're really complaining about the misunderstanding and misapplication of 5 Whys. (This is similar to being "one minute managed," as ...
The simplest mistake smart people make. How is born of why.
The first "why" questions has to do with motivation and intention. Motivation is the behind force of our will and may be positive or negative. Intention has to to do with course of action towards...
a rudimentary process of “5 Whys” has value.(Update: I did when I first wrote this. Now, I do not.) But at the same time, I also think that there is something in the spirit of this paragraph...
The "5 whys" and deeper problem solving methodologies from Lean and Toyota are, of course, not supposed to degrade into asking "who?" There are old human habits of blame to diligent against. If "...
that “Why?” is an inherently blameful kind of question (hat tip to John Allspaw’s Infinite “How?”s). I have to say that I’m not sure I agree with Jason’s other point that we
The Infinite Hows (or, the Dangers Of The Five Whys) Written by: John Allspaw